Common Error Conditions - Printek PrintMaster 862 Operator's Manual

Example
In this example, a number needs to be printed in a box on a preprinted form. This form could be a packing
list, an invoice, a check, etc. The first time the page is printed, the number misses the box as shown below.
12345
In this case, the print needs to be moved to the right and down. To accomplish this, press ALIGN/ITEM and
access the Left/Right option. First move the print to the right using the UP ARROW button. It appears
that the text needs to move about three characters. If the text is being printed at 10 cpi (characters per
inch), this would be 0.30 inches. After making this adjustment the display would look as follows.
Left/Right
⎯0.30"→
If you were to print this form now, it would appear as follows, showing that the print still needs to be
moved down.
12345
To move the print down, access the Down/Up option by pressing the ALIGN/ITEM button. It appears that
the print needs to be moved down nearly the height of the characters. These characters are approximately
0.10 inches tall, so move the print down about 0.08 inches. The display should look as follows.
Down/Up
0.08" ↓
Now when the form is printed again, the text will be printed in the box as shown here.
12345

Common Error Conditions

Whenever the printer detects an error condition, it will automatically go off line. User correctable errors
are "flashed" on the display. These errors can typically be recovered without loss of data and are listed in
this section of the manual.
Other errors, which typically result in loss of data, are considered fatal errors. These errors display the
word ERROR on the top line of the display and do not flash. These errors are listed in the
"
MAINTENANCE AND TROUBLESHOOTING
Check Paper
This error is caused either by running out of paper or by a paper jam. The printer will attempt to determine
the cause of a paper problem and accompany the "Check Paper" message with "Paper Jam", or
"Paper Out/Jam".
It is not necessary to press the UNLOAD/CHANGE button.
If the error is caused by a paper jam, remove the jammed form. If the form remaining in the tractors has
tears along the top edge, remove it from the tractors, tear it off, and place the next form in the tractors.
If the error is caused by running out of paper, simply load a form as previously described.
" section of this manual.
D A I L Y O P E R A T I O N
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