Error And Warning Messages - KVH Industries TracPhone V3 HTS User Manual

Error and Warning Messages

This section lists the error and warning message codes that might
appear on the TracPhone V3-HTS web interface, front panel LCD,
and/or system logs to indicate a system problem. Many of these faults
should only be repaired by a KVH-certified technician; contact KVH
Technical Support for assistance (see
Support" on page
No.
100
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128).
Description
Error: There is an open circuit in the antenna power/data
cable. Check the cable.
Error: There is a short circuit in the antenna power/data
cable. Check the cable.
Warning: The ICM is not providing the proper DC power
to the antenna. Check the wires on the back of the ICM.
Warning: A software update file was not found on the USB
device. Try these steps:
• Remove the USB device from the ICM, wait 10 seconds,
then reinsert it.
• Verify that a valid TracPhone V3-HTS update file
(ending in ".kvh") is present on the USB device in its root
directory.
• Replace the update file on the USB device with a new file.
• Use a different USB device.
Warning: The software update file you selected is corrupt.
Try a new update file.
Warning: The ICM is unable to read from or write to its
internal memory (EEPROM). Contact KVH.
Error: The ICM has lost communications with the antenna.
Try these steps:
• Check the wiring on the back of the ICM.
• Check the antenna power/data cable.
• Try turning the system off, then back on.
TracPhone V3-HTS User's Guide
"Contacting KVH Technical
Troubleshooting
105