Troubleshooting - Bissell 1986 User Manual

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Problem Possible causes
Reduced or
Clean Water Tank may be empty.
No Spray
Clean Water Tank may not be
Through Foot
seated completely.
of Machine
The hose to your machine is not
primed or may have lost prime.
No Spray
Through Hose
& Tool
Clean Water Tank may be empty.
Clean Water Tank may not be
seated properly.
Clean Water Tank may be empty.
Clean Water Tank may not be
seated properly.
No Spray
The machine is not reclined.
Through
CleanShot®
Pump may have lost prime.
CleanShot CleanShot button is not in the off
Continues position.
Spray When
Machine is OFF
Dirty Water Tank may not be seat-
ed properly.
Dirty Water Tank has picked up
max amount of dirty water and
reached full line.
Rubber Tab on Dirty Water Tank is
Loss of Suction
not sealed tight.
Power
Accessory Hose Door may not be
closed tightly in place.
Nozzle may be clogged from pet
hair or debris.
Brush Roll cover not fully snapped
into place.
Cleaning Mode Switch mistaken
for Power Button.
No Power
Outlet may not be active.
Tank may have been over-filled.
Water may be caught in space
Leaking Tank
between the tank and the tank's
handle.
18
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Remedies
Refill tank.
Turn power OFF. Remove and reseat tank.
1. With the machine OFF and unplugged, remove Nozzle from the Foot.
Place a ballpoint pen in the black cylinder next to the screw. When
water bubbles up, remove the pen. Reassemble the Nozzle and hose.
2. Hold end of hose below water level in tank to prime.
3. With the Clean Water Tank full of water, the machine OFF and
reclined, press the CleanShot button ON and wait for the CleanShot to
drain for a few seconds; This will re-prime the machine.
Refill the Clean Water Tank.
Turn power OFF. Remove and reseat the tank.
Refill the tank.
Turn power OFF. Remove and reseat the tank.
Press the Recline Pedal and bring handle down to recline the machine.
With the machine OFF and unplugged, remove the Nozzle from the
Foot. Place a ballpoint pen in the black cylinder next to the screw. When
water bubbles up, remove the pen. Reassemble the nozzle before
cleaning again.
Press the CleanShot button to turn it off. The button window will show
the color red and a "O" symbol when it is in the off position.
Pick up tank and reseat so it fits in the unit.
Empty tank.
Check the Rubber Tab on the Dirty Water Tank and press firmly on all
edges to secure it tightly (see step 4 on page 13 for detail).
Check the Accessory Hose Door and make sure it is closed tightly – it
should be locked into place.
Use the Nozzle Clean Out Tool and follow steps on page 15 for "Cleaning
the Brush Rolls and Nozzle".
Remove the Nozzle and Brush Roll cover. Follow step 6 from page 15
and make sure you hear both buttons click into place.
Press the red Power Button on the left side of the machine to turn the
machine ON.
Try plugging in a different device that uses a grounded outlet to test for
power from the outlet.
1. Make sure your tank has the water and formula that you've prepared.
2. With the cap twisted ON tightly, hold your tank at an angle, over a
sink or drain, so any extra water can pour out of the space.
3. Wipe the tank dry with a cloth.