enTroubleshooting
Disturbance
program starts
Not.
Door cannot be
opened.
suds will not
pumped out.
46
Cause and troubleshooting
Turn off the device.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", page 36
Turn on the device.
3.
If the display reappears after cleaning the pump unit,
4.
call for service.
→
"Customer Service", page 55
A notice:You can deactivate the intelligent dosing
system and dose manually until the fault is rectified.
→
"Buttons", page 24
Detergent drawer is not fully pushed in.
Push in the detergent drawer until the symbol goes
▶
out.
temperature is too high.
Wait for the temperature to drop.
▶
→ "Cancel program", page 33
▶
Water level is too high.
Choose a suitable pumping program.
▶
→ "programs", page 26
Power failure.
Open the door with the emergency release.
▶
→
"Emergency release", page 54
Drain pipe or water drain hose is clogged.
Clean the drain pipe and water drain hose.
▶
Drain pipe or water drain hose is kinked or pinched.
Make sure the drain pipe and water drain hose are
▶
not kinked or pinched.
Drain pump is clogged.
→
"Cleaning the drain pump", page 38
▶
Water drain hose is connected too high.
Mount the water drain hose at a maximum height
▶
of 1 meter.
Pump cover is not assembled correctly.
Assemble the pump cover correctly.
▶