Sennheiser 506824 Instruction Manual page 36

If a problem occurs ...
Problem Possible cause
The balance is misadjusted.
The audio cable is not properly
Sound only on connected.
one ear
The TV has only a mono headphone
socket
The audio cable is defective.
The signal of the audio source is
Sound is
distorted.
distorted
The volume on the stethoset
receiver is adjusted to high.
You hear echos
when using the Some TVs can adjust a delay or
stethoset latency of the audio signal for the
receiver with a digital audio output.
TV
The battery status display is set so
that it goes off after 30 seconds.
The battery
status display
More than one stethoset receiver is
goes off
currently connected to the
transmitter.
2 beeps during The rechargeable battery is almost
operation empty.
The operating The rechargeable battery is
time decreases exhausted.
The hearing profile and balance
A hearing profile
protection is activated.
or the balance
cannot be
More than one stethoset receiver/
activated or
receiver is currently connected to
changed
the transmitter.
The stethoset receiver is not paired
with the transmitter.
The stethoset
The distance to the transmitter is
receiver does
too large.
not connect to
the transmitter
4 stethoset receivers are currently
connected to the transmitter
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the
proposed solutions, visit the RS 5000 product page at www.sennheiser.com for the most up-to-date
list of frequently asked questions.
You may also contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your
country, search at www.sennheiser.com.
36 | RS 5000
Possible solution
Adjust the balance.
Check the audio plug connection.
Use an adapter (mono to stereo jack
socket) to connect the transmitter to
the TV.
Replace the audio cable.
Reduce the volume of the audio
source.
Reduce the volume on the stethoset
receiver.
Check the audio output settings of
your TV and set the latency to "0".
Set the battery status display so that
it is permanently displayed.
This function is only possible when
only one stethoset receiver/receiver is
connected to the transmitter.
Recharge the rechargeable battery.
Have the rechargeable battery
replaced by an authorized Sennheiser
service partner.
Deactivate the hearing profile and
balance protection.
This function is only possible when
only one stethoset receiver/receiver is
connected to the transmitter.
Pair the stethoset receiver with the
transmitter.
Reduce the distance between the
stethoset receiver and the
transmitter.
Up to 4 stethoset receivers can be
simultaneously used with the
transmitter.
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