Panasonic KX-TGH260E Operating Instructions Manual page 65

Problem
I cannot make or answer
mobile calls with the
handset.
I can make and answer
mobile calls but cannot
hear a sound.
I cannot switch mobile
calls from the unit to the
mobile phone.
I cannot make a call using
the landline.
I cannot use a mobile line
or a landline.
Caller ID
Problem
Caller information is not
displayed.
Caller information is slow
to display.
Time on the unit has
shifted.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
TGH26xE_(en)_0203_ver120.pdf 65
Cause/solution
R Depending on the mobile phone's compatibility, you may not
be able to make or answer mobile calls even if the mobile
phone is connected to the base unit.
R Make sure that the MOBILE indicator lights up and the mobile
phone is connected to the base unit (page 20).
R Only 2 Bluetooth devices can be used with the unit at the
same time (for example, 2 mobile lines, or the headset and 1
mobile line).
R The mobile phone is being used separately from your system.
R The Bluetooth technology on your mobile phone may not be
functioning normally. Turn off and on your mobile phone.
R Disconnect and reconnect the base unit AC adaptor and try
again.
R Your mobile phone may not support this feature. Refer to the
operating instructions of your mobile phone.
R You dialled a call restricted number (page 44).
R The key lock feature is turned on. Turn it off (page 26).
R The unit can be used to talk on 2 lines at the same time (for
example, 2 mobile lines, or the landline and 1 mobile line).
Cause/solution
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
R Depending on your service provider/telephone company, the
unit may display the caller's information at the 2nd ring or later.
Set the first ring to "Off" (page 36).
R Move closer to the base unit.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 36).
Useful Information
65
2017/02/03 14:07:10