Table of Contents
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Model shown is KX-TGH220.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TGH22xE(en)_1211_ver031.pdf
Operating Instructions
Digital Cordless Answering System
Model No.
1
KX-TGH220E
KX-TGH222E
KX-TGH223E
2013/12/11
17:47:41
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Table of Contents
Related Manuals for Panasonic KX-TGH220E
Summary of Contents for Panasonic KX-TGH220E
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Page 1: Operating Instructions
Model shown is KX-TGH220. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q... -
Page 2: Table Of Contents
Table of Contents Introduction Greeting message ........38 Listening to messages .......39 Model composition ........3 Advanced new message alerting Accessory information ........3 features ............40 General information ........5 Remote operation ........42 Important Information Answering system settings ......43 For your safety ..........6 Useful Information Important safety instructions ......7 Voice mail service ........45 For best performance ........7... -
Page 3: Introduction
– AC adaptor for charger/PNLV233EKZ – See page 3 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVE batteries Battery type: –... -
Page 4: Expanding Your Phone System
Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached. -
Page 5: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 6: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 7: Important Safety Instructions
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other. -
Page 8: Other Information
Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided. - Page 9 Important Information DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx.
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Page 10: Getting Started Setting Up
Connect the telephone line cord to the Note: unit, then to the telephone line jack until R Use only the supplied Panasonic AC you hear a click. adaptor PNLV233E. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. -
Page 11: Note When Setting Up
T-adaptor. Your Panasonic sales therefore battery usage time is shortened shop can offer you more information about (page 15). -
Page 12: Controls
Getting Started indicator Controls Charge contacts n Control type Soft keys Handset By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key Navigator keys functions as follows. Symbol Meaning Down Left Right –... -
Page 13: Display Icons
Getting Started N (PLAY/STOP) Item Meaning Message indicator R When displayed next to the N (Repeat) battery icon: Answering N (Skip) system is on. (page 38) MERASEN R When displayed with a /LOCATORN number: New messages R You can locate a misplaced handset have been recorded. -
Page 14: Turning The Power On/Off
Getting Started n When you select a language other than English Icon Action Date and time Returns to the previous screen or outside call. MMENUN (right soft key) #101 Displays the menu. Enter the current date, month, and year. Makes a call. a MOKN Places a call on hold. -
Page 15: Screen Saver Mode
Getting Started The settings can be set for each handset. n When the indicator flashes rapidly, you can: MMENUN (right soft key) #278 – Answer the call (outside call, intercom). MbN: Select the desired setting and press (page 17, 19) MSELECTN. - Page 16 Getting Started Note: R If there is a handset that is not compatible with Eco Plus registered to the base unit, “Eco Plus” is not available. If that handset is registered while “Eco Plus” was already selected, the setting changes to “Eco Off”.
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Page 17: Making/Answering Calls
Making/Answering Calls and/or PIN in the phonebook, a pause is also needed (page 21). Making calls Example: If you need to dial the line access number “0” when making outside calls with a Lift the handset and dial the phone PBX: number. -
Page 18: Useful Features During A Call
Making/Answering Calls Note: Useful features during a R Please contact your service provider/ telephone company for details and call availability of this service in your area. Hold Handset noise reduction Press MMENUN during an outside call. This feature allows you to hear the voice of the person you are talking to clearly, by MbN: “Hold”... -
Page 19: Intercom
Making/Answering Calls MbN: Select the desired unit. a MOKN Transferring calls, conference When you finish talking, press M calls Outside calls can be transferred or a Answering an intercom call conference call with an outside party can be made between 2 handsets. Press M N to answer the page. -
Page 20: Phonebook
Phonebook To store the name, continue from step 3, Phonebook “Editing entries”, page 21. You can add 200 names (16 characters max.) Categories and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry Categories can help you find entries in the to the desired category. -
Page 21: Speed Dial
Phonebook MbN: Scroll through the phonebook if Press MCALLN to dial the number. necessary. Note: R When storing a calling card access number and your PIN in the phonebook as one Editing entries phonebook entry, press MDN (Pause) to add pauses after the number and PIN as Find the desired entry (page 20). - Page 22 Phonebook Edit the phone number if necessary. a MOKN 2 times a M Erasing an entry Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MOKN MbN: “Yes” a MOKN a M Viewing an entry/Making a call Press and hold the desired speed dial key (1 to 9).
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Page 23: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call #338 New Message Alert – On/Off <Off> Outgoing Call – – Notification to Outgoing Call Activate – Remote Code <Inactivate> Base Unit Beep #339 <Off> Settings 2-9 Rings #211 Number of Rings <5 Rings>...
- Page 25 Programming Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset Off-6 <6> #160 – Off-6 <3> #G160 – Base Unit – <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb On/Off #238 Mode <Off> Start/End <23:00/06:00> #237 Ring Delay 30 sec.
- Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume – Handset Off-6 <3> #G160 – Ringer Volume – Base Unit <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb #238 Mode <Off>...
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add New Device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add New Device (for Finder2) #6564 Finder4 – 3:Add New Device Register – #6571 –...
- Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Smart Function Key – – #278 Auto Intercom – #273 <Off> – <On> #165 – Keytones – – #256 Call Restrict – #200 Auto Talk <Off> Line Setup *1, *15 900 msec. #121 Recall/Flash 700 msec.
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Page 29: Alarm
Programming This setting is available when you have the key finder (KX-TGA20EX). Read the installation manual for more information on the key finder. This menu icon is displayed when the key finder is not registered. The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used with permission of ©... -
Page 30: Do Not Disturb Mode
Programming mode and ring the handset (Caller ID “Weekly” subscribers only). Alarm sounds weekly at the set time(s). Important: R Make sure the unit’s date and time setting Proceed with the operation according to is correct (page 14). your selection in step 3. R We recommend turning the base unit ringer n Once: off (page 26) in addition to turning do not... -
Page 31: Nuisance Call Block
Programming Select your desired categories by MMENUN (right soft key) #217 pressing 1 to 9. MbN: “Single Number” a MOKN R “ ” is displayed next to the selected MMENUN a MbN: “Add” a MOKN category numbers. R To cancel a selected category, press Enter the phone number (24 digits max.). -
Page 32: Baby Monitor
Programming Erasing all call block numbers Setting the baby monitor Perform the setting operation with the handset MMENUN (right soft key) #217 to be monitored (for example, the handset MbN: “Single Number” or “Range of placed in a baby’s room). Numbers”... -
Page 33: Other Programming
Programming R This feature cannot be set during a Enter the desired name. a MOKN monitoring call. Enter the desired number. a MOKN 2 Press MMENUN on the handset being times monitored. R “Baby Monitor” will be displayed. MbN: “Sensitivity Level” a MOKN Note: MbN: Select the desired setting. -
Page 34: Registering A Unit
Programming MMENUN (right soft key) #104 Enhancing security for phone Enter the desired name (10 characters calls max.). You can increase the security of phone MOKN a M conversations by setting this feature to “Enhanced”. When “Enhanced” is selected, Displaying the handset name is displayed. -
Page 35: Registering A Handset To The Base Unit
Programming page 3. Contact your Panasonic dealer for Important: details. R The additional handset model Important: recommended for use with this unit is noted on page 4. If another handset model is R Before registering the repeater to this base used, certain operations may not be unit, you must turn the repeater mode on. -
Page 36: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 37 Caller ID Service MbN: Select the desired entry. a MMENUN MbN: “Edit & Call” a MOKN Edit the number. Erasing selected caller information MbN: Select the desired entry. MERASEN a MbN: “Yes” a MOKN a Erasing all caller information MERASEN a MbN: “Yes” a MOKN a Helpline Tel.
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Page 38: Answering System
Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN (right soft key) #327 message but not to record caller messages by To turn off:... -
Page 39: Listening To Messages
Answering System messages are not recorded and the unit If pressed within the first 5 seconds of a plays a different pre-recorded greeting message, the previous message is message asking callers to call again. played. Rewinding the message Resetting to a pre-recorded greeting Press and hold M N until the unit plays the message... -
Page 40: Advanced New Message Alerting Features
Answering System R “New Message” must be set to “On” in Operation “Setting the Smart Function Key”, page 15. Erase all messages Reset to a pre-recorded Listening to messages from the greeting message message list If pressed within the first 5 seconds of a You can select the item to play back. - Page 41 Answering System setting is turned on. The default setting is Turning on/off the new message alert “Off”. setting MMENUN (right soft key) #339 MMENUN (right soft key) #338 MbN: Select the desired setting. a MOKN MbN: “On/Off” a MOKN MbN: Select the desired setting. a MOKN New message alert by a call This feature allows you to receive a Editing the set phone number...
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Page 42: Remote Operation
Answering System MbN: Select the desired setting. a MOKN To turn on remote operation, enter the desired 3-digit remote access code. MOKN a M Listening to messages After you answer the new message alert, you Deactivating remote operation can listen to the messages as follows. Press * in step 2 on “Remote access code”, n When the remote access code is set to page 42. -
Page 43: Answering System Settings
Answering System Operation MbN: Select the desired setting. a MOKN Play greeting message Record greeting message Number of rings before the unit Stop recording Stop playback answers a call Turn answering system off You can change the number of times the phone rings “Number of Rings”... - Page 44 Answering System by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller.
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Page 45: Useful Information
Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. - Page 46 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TGH22xE(en)_1211_ver031.pdf 2013/12/11 17:47:44...
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Page 47: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. - Page 48 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 10). R Fully charge the batteries (page 11).
- Page 49 Useful Information Problem Cause/solution I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”. If required, set the repeater mode to “Off” (page 35). I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit.
- Page 50 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17, 26). R Do not disturb mode is turned on. Turn it off (page 30). The base unit does not R The ringer volume is turned off.
- Page 51 Useful Information Problem Cause/solution The unit does not emit the R If the first ring is turned off, the number of rings decreases by 1 specified number of rings. from the specified number of rings. Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit.
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Page 52: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 53: Index
Index Handset Deregistration: 35 Index Locator: 13 Name: 33 Additional handsets: 34 Registration: 35 Alarm: 29 Hold: 18 Answering calls: 17 Intercom: 19 Answering system: 38 Key finder: 24, 27 Call screening: 43 Key lock: 19 Erasing messages: 39, 40, 43 Keytones: 28 Greeting message: 38 Greeting only: 44... - Page 54 Notes TGH22xE(en)_1211_ver031.pdf 2013/12/11 17:47:44...
- Page 55 Notes TGH22xE(en)_1211_ver031.pdf 2013/12/11 17:47:44...
- Page 56 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...