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VeriFone Carbon Mobile 5 Quick Start Manual

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Carbon Mobile 5
Quick Start Guide

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Summary of Contents for VeriFone VeriFone Carbon Mobile 5

  • Page 1 Carbon Mobile 5 Quick Start Guide...

  • Page 2: Getting Started

    Getting started Turn your device on Device will power up Connect to Wi-Fi Press and hold the power button Swipe down from the Notification Your terminal will start up and load bar at the top of the screen and the Payment screen. If your device tap and hold the Wi-Fi icon connects via mobile data with a SIM, you’re good to go! You can...
  • Page 3 Set up your passcodes For your security, the refund functionality on your CM5 is protected by passcodes. To set up your passcodes, call our Technical Helpdesk on 0800 EFTPOS (0800 338 767, option 2). Find your network Enter your password NOTE: You must be the listed authority on your Eftpos NZ Select your network from the...
  • Page 4 Process a transaction Terminal will display Enter the purchase Your customer presents their card Approved or Declined amount and select Purchase...

  • Page 5: Need Help

    Need help? Scan the QR code below or visit support.eftpos.co.nz/cm5-guide for the full CM5 user guide Select Print to print a second receipt, or No Thanks to continue...
  • Page 6 Get to know your Carbon Mobile 5 (CM5) Card insert Notification bar Volume buttons Card swipe Paper roll cover Power / Sleep button Contactless card reading area USB-C charging port Accessibility mode button Headphone jack...
  • Page 7 Wake and unlock the CM5 To save power, your CM5 goes into sleep mode when you are not using it. It will also lock after 6 hours of inactivity. To unlock the CM5 To wake the CM5 Press Power button Press Power button and swipe up on the screen...
  • Page 8 STATUS ICONS NOTIFICATION ICONS NAVIGATION KEYS Back Bluetooth Warning / attention Icons on Important information Payment screen Aeroplane mode the CM5 Download / update Recent items Cellular signal The Notification in-progress bar at the top of the screen displays QUICK SETTINGS ICONS Menu Wi-Fi status icons on...
  • Page 9 Changing your paper roll Remove used paper roll. Open paper roll cover as Close the printer door, pressing Insert new roll so the paper shown above. There are down gently until it clicks shut feeds from the top, leaving small slots to aid opening if a length of paper sticking required Order more paper rolls online at...

  • Page 10: Using The Charging Base

    Charging the Carbon Mobile 5 Using the Charging Base • Plug the power cable into the port on the side of the CM5 charging base • Plug the power cable into a wall socket • Place the CM5 on the charging base •...

  • Page 11: Using The Usb Adaptor

    Charging the Carbon Mobile 5 Using the USB Adaptor • Insert USB cable into plug adapter • Insert USB adapter into wall socket • Insert USB-C end into the USB-C charging port • Look for this icon to make sure your CM5 is charging...
  • Page 12 If you have any questions we are here to help. Call us on 0800 EFTPOS, or visit support.eftpos.co.nz 0800 E FTPOS 0800 338 767 www.eftpos.co.nz EFTPOS New Zealand Limited is a Verifone Company...