Jenn-Air PRO-STYLE JDRP548HL Use & Care Manual page 36

TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a
service call, refer to the "Warranty," or visit producthelp.jennair.com. In Canada, visit http://www.jennair.ca.
IF YOU EXPERIENCE
Cooling fan runs during
baking, broiling, or
cleaning.
Self-Cleaning cycle will
not operate.
Oven cooking results
not what expected.
36
POSSIBLE CAUSES
The oven door is open.
The function has not been
entered.
A second self-cleaning cycle
is run in the same cavity within
12 hours.
On 48" (121.9 cm) ranges, one
oven is self-cleaning.
The set temperature did not
perform as expected.
The oven was not preheated.
The proper bakeware is not being
used.
The racks are not positioned
properly.
There is not proper air circulation
around bakeware.
The batter is not evenly
distributed in the pan.
The proper length of time is not
being used.
The oven door has been opened
while cooking.
Baked items are too brown on the
top or bottom.
Pie crust edges are browning
early.
Racks are difficult to install in
adjacent positions.
Soiled broil element cover drops
debris on baking dishes.
SOLUTION
It is normal for the fan to automatically run while the oven
is in use or for some time after the oven is shut off to cool
the electronic control.
Close the oven door all the way.
Make sure you have properly followed the Self-Cleaning cycle
instructions.
Allow more than 12 hours between self-cleaning cycles.
When one oven is self-cleaning, the other oven cannot be set to
self-clean.
Double-check the recipe in a reliable cookbook.
If the proper steps are followed when setting the desired
function, the oven will preheat before cooking.
Make sure the bakeware used is appropriate for the food being
cooked.
Place racks so there is adequate space above each food item.
Allow 2" (5.0 cm) of space around bakeware and oven walls.
Make sure your unit and racks are level, and check that batter
is level in the pan.
Adjust cooking time.
Oven peeking releases oven heat and can result in longer
cooking times.
Move rack to a lower location to reduce top browning or to a
higher location to reduce bottom browning in the oven.
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
Install the bottom rack first and then install the rack above it.
Wash cover with soapy water or run Self-Clean cycle to remove
build-up.