Troubleshoot a problem
Paper jam in the multipurpose feeder
1
Remove paper from the multipurpose feeder.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3
Reload paper, and then adjust the paper guide.
Paper jam in the automatic document feeder
Paper jam under the ADF top cover
1
Remove all original documents from the ADF tray.
2
Open door C.
3
Remove the jammed paper.
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