Lexmark MX532 User Manual page 242

Troubleshoot a problem
Vertical dark lines or streaks
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
From the home screen, touch Settings > Troubleshooting >
Cleaning the Scanner
b
Print the document.
Do vertical dark lines or streaks appear on prints?
Step 2
a
Using a damp, soft, lint-free cloth, clean the scanner. For more
information, see
b
Copy the document using the ADF.
Do vertical dark lines or streaks appear on prints?
Step 3
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical dark lines or streaks appear on prints?
"Cleaning the scanner" on page
Yes
Go to step 3.
Contact customer
support.
207.
Go to step 4.
242
No
Go to step 2.
The problem is
solved.
The problem is
solved.