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Troubleshoot a problem
Error codes
31.60z
32.40z
32.60z
33.40
33.60
37.1
37.3
38.1
Error message
Reinstall missing or unresponsive
imaging unit.
Replace unsupported cartridge.
Replace unsupported imaging unit.
Non-Lexmark cartridge, see User's
Guide.
Non-Lexmark imaging unit, see
User's Guide.
Insufficient memory to collate job.
Insufficient memory, some held jobs
were deleted.
Memory full.
Solution
1
Open door A.
2
Remove the toner cartridge.
3
Remove the imaging unit.
Warning—Potential
Damage: Do not expose the
photoconductor unit to direct
light for more than 10 minutes.
Extended exposure to light may
cause print quality problems.
Warning—Potential
Damage: Do not touch the shiny
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
4
Insert the imaging unit.
5
Insert the toner cartridge.
6
Close door A.
See
"Replacing the toner cartridge"
on page
180.
See
"Replacing the imaging unit" on
page
182.
See
"Non‑Lexmark supply" on
page
266.
Try one or more of the following:
•
Touch Continue to print the part
of the job that is stored and to
begin collating the rest of the print
job.
•
Cancel the current print job.
Touch Continue to clear the message
and continue printing.
Try one or more of the following:
•
Touch Cancel job to clear the
message.
•
Print the document in several
parts, or send it to another printer.
•
Install more printer memory.
219
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