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Useful Information
Phonebook
Problem
Copying stopped with an
item displayed.
Caller ID
Problem
The handset does not
display the caller's name
and/or phone number.
The handset does not
announce the displayed
caller names.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the
caller list.
The 2nd caller's
information is not
displayed during an
outside call.
64
For assistance, please visit http://www.panasonic.com/phonehelp
Cause & solution
L The destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed {C} or {s} on the handset or {SP-PHONE}
on the base unit.
The displayed phonebook item was not copied to the
unit. Press {OFF} on the handset. Confirm that the
destination unit is not in use and try again.
Cause & solution
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 27).
L If a call is being transferred to you, the caller information
is not displayed.
L The handset's ringer volume is turned off. Adjust it
(page 43).
L The Talking Caller ID feature is turned off. Turn it on
(page 47).
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 47).
L You need to call back the edited number to activate
Caller ID number auto edit.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance "1" or the
area code is missing). Edit the phone number with
another pattern (page 29).
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
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