Panasonic KX-THA12 Operating Instructions Manual

Home communication system cordless video camera handset
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This handset is an accessory handset for use with the KX-TH102 base
unit. You must register this handset with your base unit before it can be
used.
Charge the handset battery for 4 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.

Operating Instructions

Cordless Video Camera Handset with A/V Output
Home Communication System
Cordless Video Camera Handset
KX-THA12
Model No.
Home Communication System
KX-THA17
Model No.

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Summary of Contents for Panasonic KX-THA12

  • Page 1: Operating Instructions

    Charge the handset battery for 4 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico. Operating Instructions Home Communication System Cordless Video Camera Handset Model No.
  • Page 2: Table Of Contents

    Taking a picture ....41 Picture gallery....41 For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Ringer settings .
  • Page 3: Feature Highlights

    System Cordless Video Camera Handset with A/V Output (KX-THA17). Important: L For information about other compatible Panasonic units, see page 6. L In these operating instructions, the “cordless video camera handset” and “cordless video camera handset with A/V output” are referred to as the “handset”.
  • Page 4 – Add, edit, erase, and copy phonebook entries – Send images and melodies stored in your computer to your phone – Change phone settings – Connect to the Internet or to another computer using a MULTI TALK V phone For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 5: Accessory Information

    Rechargeable nickel metal hydride (Ni-MH) battery Corded headset Note: L You can expand your phone system by registering additional compatible Panasonic units (page 6). Sales and support information L To order these accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
  • Page 6: Expanding Your Phone System

    L Headset and cellular phone must have Bluetooth capability and must be compatible to the home communication system. For more details and the list of compatible cellular phones, please visit: www.panasonic.com/MultiTalkV For assistance, please visit http://www.panasonic.com/phonehelp Other devices: max. 10 Cordless camera KX-THA13: max.
  • Page 7 Your home Video monitor Cellular connection (Bluetooth compatible) Your cellular phone For assistance, please visit http://www.panasonic.com/phonehelp This feature allows you and the person you are talking to to see each other in real time for an outside call using the handsets.
  • Page 8 Introduction Data link feature Video phone using TV Your home For assistance, please visit http://www.panasonic.com/phonehelp This feature allows you to access the Internet or another computer by connecting the units (A, B, C, and the base unit) with the USB cable or a USB adaptor (D) to your computer.
  • Page 9: For Best Performance

    L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles For assistance, please visit http://www.panasonic.com/phonehelp such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating near 2.4 GHz electrical appliances may cause interference.
  • Page 10: Preparation

    Preparation Setting up the handset Connecting the AC adaptor L Use only the included Panasonic AC adaptor PQLV203. Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
  • Page 11: Battery Charge

    Discharged Note: L When the battery needs to be charged, the handset beeps intermittently while it is in use. For assistance, please visit http://www.panasonic.com/phonehelp Panasonic battery performance Operation Operating time While in use Voice call: Up to 3.5 (talking) hours Video call: Up to 1.5...
  • Page 12: Battery Replacement

    Preparation Battery replacement Important: L Use only the rechargeable Panasonic battery noted on page 5. Press the notch of the handset cover firmly (A), and slide it in the direction of the arrow (B). Open the inside cover (page 10).
  • Page 13: Controls

    B MIC (Microphone) C Display D Soft keys (F1, F2, F3) E Navigator key F {s} (SP-PHONE) G Speaker H Headset jack/Audio jack (KX-THA12) I Headset jack/Audio jack/ AUDIO/VIDEO OUT jack (KX-THA17) For assistance, please visit http://www.panasonic.com/phonehelp KX-THA12 KX-THA17 J {MUTE} {CLEAR}...
  • Page 14 Preparation Adjusting the camera lens angle Aim the camera lens by rotating the lens forward or backward. Charger A Charge contacts B CHARGE indicator For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 15: Connecting The Handset To Your Tv (Kx-Tha17 Only)

    Your live video is seen by the other party and the other party’s image is displayed on your TV or on the handset. For assistance, please visit http://www.panasonic.com/phonehelp A/V out cable...
  • Page 16: Display

    2 on the handset is off. Line 1 or line 2 ringer on the handset is off. When customizing the handset: indicates the current setting. For assistance, please visit http://www.panasonic.com/phonehelp Displayed Meaning item Mute is on during a video MUTE call.
  • Page 17: Menu Icons

    Display settings Video phone set. Camera & Viewer Monitor Other items For assistance, please visit http://www.panasonic.com/phonehelp Handset screen saver After 1 minute of inactivity, the handset enters screen saver mode if the handset is not on the charger. “Screen saver” is displayed, and will occasionally change position in order to preserve the life of the display.
  • Page 18: Symbols Used In These Operating Instructions

    Press the navigator key left {<}, {>} or right to select the desired items. For assistance, please visit http://www.panasonic.com/phonehelp Registering the handset Registering the handset Register the handset to your base unit. The handset will be assigned an extension number by your base unit.
  • Page 19: Setting The Handset Before Use

    The handset can cancel its own registration. {MENU} (F2) i x i {SELECT} “Registration” i {SELECT} “Deregistration” i {SELECT} {3}{3}{5} i {OK} For assistance, please visit http://www.panasonic.com/phonehelp Setting the handset before use Display language {MENU} (F2) i x i {SELECT} “Change language” i {SELECT} Select the desired setting.
  • Page 20: C Making/Answering Calls

    L Use the speakerphone in a quiet environment. L To switch back to the receiver, press {C}. For assistance, please visit http://www.panasonic.com/phonehelp Adjusting the receiver/speaker volume Press {^} or {V} while talking. Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list.
  • Page 21: Answering Calls

    47. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Useful features during a call HOLD button This feature allows you to put an outside call on hold.
  • Page 22: Using The Other Line During A Call

    (page 11). – the maximum number of extensions that can be used at a time may decrease. For assistance, please visit http://www.panasonic.com/phonehelp Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 47).
  • Page 23: Phonebook

    “Phone no.” i {SELECT} Enter the phone number (max. 32 digits). i {OK} “Set Ringer ID” i {SELECT} For assistance, please visit http://www.panasonic.com/phonehelp Select the desired ringer ID (page 27). i {OK} “Set Picture ID” i {SELECT} Select the desired item.
  • Page 24 {CLEAR}. Enter the appropriate character or number. Note: L Press and hold {CLEAR} to erase all characters or numbers. For assistance, please visit http://www.panasonic.com/phonehelp Finding and calling a handset phonebook item Phonebook items can be searched for – .
  • Page 25: Chain Dial

    Erasing items in the handset phonebook Find the desired item (page 24). {CLEAR} i {YES} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used,...
  • Page 26 Phonebook Copying handset phonebook items You can copy one or all of the phonebook items from the handset to the phonebook of the base unit or a compatible Panasonic unit (KX-THA11/KX-THA12/KX-THA16/ KX-THA17). Important: L The picture ID setting for phonebook items is not copied.
  • Page 27: G Caller Id Service

    For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you...
  • Page 28: Caller List

    IDs are not displayed for either line, even after one line answers the call individually. For assistance, please visit http://www.panasonic.com/phonehelp Caller list Caller information for the last 50 different callers is logged in the caller list. You can use this list to return missed calls.
  • Page 29: Before Calling Back

    L If you move to another area, you can turn this feature off to erase previously For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.
  • Page 30: Video Phone

    (KX-TH102) or ITU-T H.324 compatible device. To maximize the performance capabilities, we highly recommend that both you and the other party have compatible Panasonic units to have a video call. L Depending on the compatibility of the other party's video phone, both video...
  • Page 31: Making A Video Call

    To switch to a voice call, press {V- OFF}. L To end the call, press {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp Useful settings during a video call HOLD button You can put an outside call on hold during a video call.
  • Page 32: Video Call

    L If you want to improve the smoothness of motion, move the cursor to the left (the image clarity decreases). {SAVE} For assistance, please visit http://www.panasonic.com/phonehelp Adjusting the display brightness During a video call, press {MENU}. “Brightness” i {SELECT} Press {>} to improve the brightness.
  • Page 33: Video Phone Settings

    When showing a privacy image during a video call, you can return to the live video. During a video call, press {MENU}. “Priv.image off” i {SELECT} For assistance, please visit http://www.panasonic.com/phonehelp Video phone settings Video phone mode You can select to send live video or a privacy image during a video call.
  • Page 34 Select the desired item. i {SELECT} Images stored in the Sample handset at the time of pictures purchase. Images you stored in the handset (page 41). pictures Select the desired image. i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 35: Intercom

    L When the ringer volume is set to off for both lines, the handset will ring at the low level for intercom calls. For assistance, please visit http://www.panasonic.com/phonehelp Transferring a call Outside calls can be transferred between the handset and the base unit, and...
  • Page 36: Conference Calls

    Note: L After you press {9}, the caller hears the greeting message and can leave a message after the beep. For assistance, please visit http://www.panasonic.com/phonehelp Conference calls Conference call with 2 outside calls While you are talking with an outside caller,...
  • Page 37: Call Share

    When another participating party cannot join a conversation, “System is busy. Please try again later.” is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Call share This feature allows the handset to join an existing outside call. Joining a conversation Join the conversation by pressing {LINE1}...
  • Page 38: H Monitoring

    {MENU} (F2) i x i {SELECT} “Monitor access” i {SELECT} Select the desired setting. (Default: “Deny”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Audio monitor This feature allows you to listen to the audio in the room where the handset or base unit is located.
  • Page 39: Video Monitor Using The Handset

    Video monitor using the handset You can monitor the image and sound of the room when you access the Panasonic compatible unit (KX-THA12/KX-THA13/ KX-THA16/KX-THA17) using the handset (“Monitoring the room”, page 39). If you have the cordless camera (KX- THA13), you can answer the page from...
  • Page 40 L If you want to improve the smoothness of motion, move the cursor to the left (the image clarity decreases). {SAVE} For assistance, please visit http://www.panasonic.com/phonehelp Adjusting the display brightness Start monitoring (page 39). i {MENU} “Brightness” i {SELECT} Press {>} to improve the brightness.
  • Page 41: Handset Camera

    L A maximum of 98 images can be stored in the handset. The number of images may decrease depending on the size of images and songs stored in the handset. For assistance, please visit http://www.panasonic.com/phonehelp Handset Camera Picture gallery You can view all images you stored in the handset.
  • Page 42 Erasing the selected image Press {MENU} while viewing the desired image. “Erase” i {SELECT} i {YES} i {OFF} Erasing all images Press {MENU} while viewing. “All erase” i {SELECT} i {YES} Press {OFF} after “All erased” is displayed. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 43: Programmable Settings

    L When the ringer volume is set to off for a line, “Ringer off” is displayed and the handset does not ring for outside calls received on that line. For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Ringer tone You can change the ringer tone heard when an outside call is received.
  • Page 44 Press {REC.} to start recording. To stop recording, press {STOP}. L To listen to the recording, select “Playback”, then press {SELECT}. For assistance, please visit http://www.panasonic.com/phonehelp L To re-record, select “Retry”, press {SELECT}, then start from step 5. “Save” i {SELECT} Enter the desired name (max.
  • Page 45: Display Settings

    – “Off”: Turns this feature off. {MENU} (F2) i s i {SELECT} “Interrupt tone” i {SELECT} Select the desired setting. (Default: “2”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Display settings Handset wallpaper You can select the “wallpaper” pattern shown on the handset display in standby mode.
  • Page 46: Other Settings

    {MENU} (F2) i t i {SELECT} “LCD contrast” i {SELECT} Select the desired setting. (Default: Level 5) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Other settings Date and time L You only need to program this setting once, using either the handset or base unit.
  • Page 47: Handset Key Tone

    {MENU} (F2) i x i {SELECT} “Talking CallerID” i {SELECT} Select the desired setting. (Default: “On”) i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Handset key tone You can select whether or not key tones are heard when keys are pressed. Key tones include confirmation tones and error tones.
  • Page 48 “Tone”) i {SAVE} i {OFF} Flash time The flash time depends on your telephone exchange or host PBX. For assistance, please visit http://www.panasonic.com/phonehelp L You only need to program this setting once, using either the handset or base unit. Important:...
  • Page 49: Customer Support

    {MENU} (F2) i x i {SELECT} “Customer support” i {SELECT} L The Internet address is displayed. {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Memory used Programmable Settings...
  • Page 50: Answering System Feature

    L Messages are retained even if a power failure occurs. For assistance, please visit http://www.panasonic.com/phonehelp Listening to messages using the handset When new messages have been recorded, “New message” is displayed.
  • Page 51: Answering System

    *2 To resume operation, press a command key within 15 seconds, or the voice guidance will start. Note: L After selecting the line(s), memo messages do not play. For assistance, please visit http://www.panasonic.com/phonehelp Answering System...
  • Page 52: Using A Cellular Phone With This Unit

    – use the base unit to connect to the cellular phone. For more information, see the operating instructions included with your base unit. For assistance, please visit http://www.panasonic.com/phonehelp Making/answering calls using a cellular line L Before making or answering calls, confirm that you have connected your cellular phone to the base unit.
  • Page 53: Calling Back

    L If a call is kept on hold for more than 6 minutes, an alarm tone starts to sound. After 4 additional minutes on hold, the call is disconnected. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit Using the land line during a cellular call...
  • Page 54: Transferring A Cellular Call

    Panasonic unit (KX-THA11/ KX-THA12/KX-THA16/KX-THA17). For assistance, please visit http://www.panasonic.com/phonehelp Transferring a cellular call During a cellular call, press {INTERCOM} to put the call on hold. To page the base unit, press {0}.
  • Page 55 ({1} to {8}). When the paged party answers, press {CONF} to make a conference call. For assistance, please visit http://www.panasonic.com/phonehelp Using a Cellular Phone with this Unit L To leave the conference, press {OFF}. The other 2 parties can continue the conversation.
  • Page 56: Useful Information

    L Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and/or other countries. L Screen shots are reprinted with permission from Microsoft Corporation. L All other trademarks identified herein are the property of their respective owners. For assistance, please visit http://www.panasonic.com/phonehelp Description ® ®...
  • Page 57: Wall Mounting

    Connect the AC adaptor to power outlet (page 10). 25.2 mm (1 inch) Screws (120 V AC, 60 Hz) Note: L Make sure the screws are securely fastened to the wall. Wall mount template for the charger 25.2 mm (1 inch) For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 58: Headset (Optional)

    Headset (Optional) Connecting the corded headset Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 5). L Headset shown is KX-TCA86. Switching a call between headset and handset speakerphone To switch to the speakerphone, press {s}. To return to the headset, press {C}.
  • Page 59: Error Messages

    8 handsets have already been registered. Failed For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L The called handset or base unit is in use. L Other users are using the line(s). Wait until the line button light or the line status icon goes out.
  • Page 60 Phonebook full System is busy. Please try again later. For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L The destination unit’s phonebook memory is full. Erase unnecessary items from the destination unit’s phonebook (page 25). L The destination unit is out of area.
  • Page 61 Display message Title error For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L The title for the image is not entered or the title you entered is already used for another image. Enter the title for that image only. L The title for the customized ring is not entered or the title you entered is already used for another customized ring.
  • Page 62: Troubleshooting

    The handset display is blank. Programmable settings Problem I cannot program items. For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L Make sure that the battery is installed correctly and fully charged (page 10). L Check the connections (page 10).
  • Page 63 L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. Dial the number manually. L Make sure that a Panasonic optional headset is connected properly (page 58). L If “SP-phone” is displayed on the handset, press {C} to switch to the headset.
  • Page 64 The 2nd caller’s information is not displayed during an outside call. For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s} on the handset or {SP-PHONE} on the base unit.
  • Page 65 Panasonic unit (KX- THA12/KX-THA13/KX- THA16/KX-THA17) is dark and difficult to see. For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L Depending on the compatibility of the other party’s video phone, you may not be able to have a video call with that person.
  • Page 66 4 is displayed. The handset display is blank. For assistance, please visit http://www.panasonic.com/phonehelp Cause & solution L The destination unit has lost communications with the base unit. Move the destination unit closer to the base unit, and try again.
  • Page 67: Fcc And Other Information

    Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. For assistance, please visit http://www.panasonic.com/phonehelp Useful Information NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 68 These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262). Medical L Consult the manufacturer of any...
  • Page 69 Useful Information Notice For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 70: Specifications

    Trademarks L The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic is under license. For assistance, please visit http://www.panasonic.com/phonehelp 5 °C – 40 °C (41 °F – 104 °F) 2.402 GHz –...
  • Page 71: Warranty

    Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
  • Page 72 Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 73: Customer Services

    Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 74: Index

    Display (Display language) Registration (Handset registration) Interrupt tone Key tone LCD contrast (Display contrast) Line select Memory status Phonebook Ringer tone Ringer volume For assistance, please visit http://www.panasonic.com/phonehelp Feature Default setting code {1}{8}{2} Color 1 {2}{1}{4} {2}{0}{0} – {2}{1}{3} – {6}{8}{0} –...
  • Page 75 Monitor access Viewer (Picture gallery) Video phone features Feature Hold options Privacy image Video access Video phone mode Answering system features Feature Message playback For assistance, please visit http://www.panasonic.com/phonehelp Feature Default setting code {1}{2}{0} Tone {1}{2}{1} 700ms {1}{2}{2} {1}{6}{2} {2}{2}{6}...
  • Page 76 Useful Information Cellular connection Feature Ringer tone (For cellular phones) Ringer volume (For cellular phones) For assistance, please visit http://www.panasonic.com/phonehelp Feature Default setting code {6}{2}{9} Tone 3 High {6}{2}{8} Base Page reset...
  • Page 77: Index

    Conference calls: 36 Connections AC adaptor: 10 USB cable: 56 Customer support: 49 Customize ring: 44 D Date and time: 46 For assistance, please visit http://www.panasonic.com/phonehelp Deregistration: 19 Device name: 47 Dialing mode: 48 Direct commands: 74 Display Color: 46...
  • Page 78 Capture: 32 Hold options: 33 Making/answering calls: 31 Pause video: 33 Privacy image: 34 Video access: 33 Video phone mode: 33 Volume Receiver: 20 Ringer: 43 Speaker: 20 W Wall mounting: 57 Wallpaper: 45 Warranty: 71 For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 79 Notes For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 80 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

This manual is also suitable for:

Kx-tha17

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