Printer Problems; Option Card Problems - Epson ActionPC 5000 User Manual

Some software, like OS/2®, UNIX®, or NetWare®, typically
needs a minimum of 8MB to 16MB of RAM to work correctly.
Check your software documentation for the minimum memory
requirements. If necessary, add more memory using the
instructions in chapter 4.

Printer Problems

The printer does not work at all.
Check that the printer has power and is properly connected to
the computer. Also make sure your printer has paper in it.
If you are using more than one serial port, check the primary
and secondary port settings (COM1 and COM2) in your
application program and in the SETUP program.
The printer prints garbled infomation.
Check the printer manual for the printer's correct DIP switch or
control panel settings.
Also, make sure you have the proper drivers installed for your
printer and make sure you've selected the correct printer
within your software application.

Option Card Problems

A newly installed option card is not working correctly.
Make sure the option card is installed correctly and is
well-seated in its slot. Run the SETUP program to update your
computer's configuration after you install the card. Also,
perform setup procedures for any software you are using with
the option card.
6-12 Troubleshooting