Replacing A Voice Services Card With A Media Card - Nortel Express Call Center Installation Manual

March 2005
Replacing a Voice Services card with a Media
Card
Introduction
Use this procedure to replace a Voice Services card (NTHF77AA) with a Voice
Services on Media Card (NTVQ01BB). Ensure that you make the changes in a
scheduled maintenance slot.
Be sure to follow the appropriate procedure:
"Replacing a Voice Services card that has one PC card" below
!
"Replacing a Voice Services card that has two PC cards" on page 36
!
Replacing a Voice Services card that has one PC card
Note: The expected location of announcements with Media Card is the A:/
drive. If the B:/ drive was used on the Voice Services card, then the location of
the announcements must be changed from the B:/ drive to the A:/ drive using the
Voice Services Administration tool of the SECC server.
See "Changing the location of announcements from B:/ drive to A:/ drive" on
page 37.
To replace the Voice Services card
1 Remove the Voice Services card from the switch.
2 Remove the PC card from the drive of the Voice Services card.
3 Remove the dongle from the socket on the Voice Services card.
4 Insert the dongle into the socket of the Media Card.
5 Insert the PC card into the A:/ drive socket of the Media Card.
6 Change the backplane cabling on the switch slot from the Voice Services
cabling to the L-adapter type used by the Media Card.
7 Insert the Media Card into the IPE slot in the switch.
Voice Services on Media Card Installation Guide
Media Card
35