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MCG 3100 configuration parameter fields and network configuration changes. September 2007 Standard 01.01. This document is issued to support the Nortel Mobile Communications 3100 Series Portfolio on Nortel Communication Server 1000 Release 5.0 and Nortel Multimedia Communication Server 5100 Release 4.0.
Finding the latest updates on the Nortel Web site 11 Getting help from the Nortel Web site 11 Getting help over the telephone from a Nortel Solutions Center 11 Getting help from a specialist by using an Express Routing Code 12...
New in this release Nortel Mobile Communication Gateway 3100 Installation Guide (NN42030-600) is a new NTP issued to support the Nortel Mobile Communication 3100 Series Portfolio Release 2.0. The Mobile Communication 3100 Gateway is supported on the Nortel Communication Server 1000 (CS 1000 ) Release 5.0.
Communication Gateway 3100 (MCG 3100), go to navigate to the Technical Documentation page for MCG 3100. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc...
Introduction This document is a global document. Contact your system supplier or your Nortel representative to verify that support is available in your area for the described hardware and software. This chapter contains the following topics: • "Overview" (page 13) •...
Indicates a user interface object, for example a menu choice or screen name. Example: Press the OK soft key. Indicates document titles. Example: For more information, see the Nortel Mobile Communication Client 3100 for Windows Mobile User Guide (NN42030-100). Indicates CLI command prompts, input, and output.
Related information This section lists information sources that are included in the Nortel Mobile Communication 3100 Series Portfolio: • Nortel Mobile Communication Client 3100 for Blackberry User Guide (NN42030-101) • Nortel Mobile Communication Client 3100 for Nokia User Guide (NN42030-102) •...
"MCC 3100 for BlackBerry/Nokia" (page 20) Network feature functionality The Nortel Mobile Communication Gateway 3100 (MCG 3100) is a data gateway that extends network feature functionality to mobile clients. The mobile clients (supported RIM and Nokia phones) register to the MCG 3100 to access the enterprise network.
18 Overview For more information, see the following publications: • Nortel Mobile Communication Client 3100 for Blackberry User Guide (NN42030-101) • Nortel Mobile Communication Client 3100 for Windows Mobile User Guide (NN42030-100) Mobile client devices must have an Internet connection.
• manage the distribution of client software to enterprise mobile clients System configuration Install all Nortel Mobile Communication 3100 Series Portfolio software components (Mobile Communication Gateway Server, Group Call Server, Group Call Database, and Administration Server) on a single supported COTS server.
20 Overview For more detailed information, see Nortel Mobile Communication 3100 Series — Planning and Engineering (NN42030-200). Licensing Licensing controls how many Mobile Communication Client users can log on to the system. The system allocates licenses on a first-come, first-served basis.
The MCG 3100 requires the use of the NRS SIP Proxy Server (only available on the Linux based NRS). Install and configure the MCG 3100 For more information, see Nortel Mobile Communication Gateway 3100 — Installation (NN42030-300) Add Dynamic Gateway Endpoint on the Linux Based NRS for the...
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22 Overview required so that MCC calls to the Public Network display the correct CLID and have the same Network Class of Service (NCOS) as a call from the associated CS 1000 telephone. The Virtual trunk is WNK/WNK if the output from Element Manager, or a...
RDB to ESN5. Install and configure the MCC 3100 for BlackBerry/Nokia For more information, see one of the following documents: • Nortel Mobile Communication Client 3100 for Blackberry User Guide (NN42030-101) • Nortel Mobile Communication Client 3100 for Nokia User Guide (NN42030-102) Test the configuration before you deploy to users...
Overview The MCG 3100 Web Console is a Web-based tool that you use to perform administrative tasks for the Nortel Mobile Communication Gateway 3100 (MCG 3100) Server. You can access the MCG 3100 Web Console through Microsoft Internet Explorer or Mozilla Firefox.
"Mobile client management" (page 38) Overview This section describes how to configure the Nortel Mobile Communication Gateway 3100 (MCG 3100) Server and how to use the MCG 3100 Web Console for server and user administration. In addition, it describes the MCG 3100 Web Console pages, explains their purpose, and how to view and use each page.
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Obtain this value from the directory administrator. Syntax: [IP]:[port] Example: 192.167.3.99:389 For information about supported LDAP servers, see Nortel Mobile Communication Gateway 3100 — Installation (NN42030-300) The username required to gain access to the LDAP server that hosts the corporate directory.
P-Asserted-Id: sip:<number>phone-context=<User Prefix/Phone-Context for call origination parameter>@<domain> For more information about source-based routing, see Nortel Mobile Communication 3100 Series — Planning and Engineering (NN42030-200). This is the number in the request URI for service DN calls that are proxied by the CS 1000 R5.0 SPS to the MCG 3100.
• "Group calls status and statistics" (page 51) Overview On the Nortel Mobile Communication Gateway 3100 (MCG 3100) Server, use the MCG 3100 Web Console to monitor status and track statistics for the server, registered users, and active group calls.
"Overview" (page 53) • "System notifications" (page 53) Overview On the Nortel Mobile Communication Gateway 3100 (MCG 3100) Server, use the MCG 3100 Web Console to send system notifications to registered users. System notifications Use the Notifications page in the MCG 3100 Web Console to send system notifications.
"User Portal" (page 61) Overview On the Nortel Mobile Communication Gateway 3100 Server, the MCG 3100 Web Console includes a software repository. The software repository stores and controls the use of the mobile client software. There are two portals into the software repository—the Administrative Portal and the User Portal.
Nortel recommends this format for all files uploaded to the software repository. The device name, model, and version number must be separated by dots. Procedure 20 "Uploading the mobile client software files" (page describes the steps you use to upload the mobile client software to the software repository on the MCG 3100 Server.
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For more information about the mobile client software installation, see the Nortel Mobile Communication Client 3100 for Windows Mobile User Guide (NN42030-100), the Nortel Mobile Communication Client 3100 for Blackberry User Guide (NN42030-101), and the Nortel Mobile Communication Client 3100 for Nokia User Guide (NN42030-102).
"Network configuration changes" (page 76) Overview Part of the overall maintenance of the Nortel Mobile Communication Gateway 3100 (MCG 3100) Server requires that you obtain and install a license file. You can use the Web Console to add or upgrade license files and to capture packet dumps.
The system allocates licenses on a first-come, first-served basis, and they remain allocated until the system administrator deallocates them. The Administrator must obtain the license file from Nortel and install it on the MCG 3100 Server. For more information, see license file"...
After the server restarts, Mobile Communication Client users can begin to log on. License file troubleshooting Before you contact Nortel to report a licensing issue, perform the following troubleshooting measures: • Check the time, date, and time zone of the server.
MCG 3100 after you add or modify the license file. Admin shell access Many of the maintenance procedures require that you access the admin shell and log on using the nortel user account. You have two options for admin shell access: •...
Procedure 25 Starting, stopping, and restarting the MCG 3100 Server Step Action Log on to the server as nortel. For more information, see To start the server processes, enter the following command: sudo /sbin/service mobilitygw start To stop the server processes, enter the following command:...
Procedure 27 Starting, stopping, and restarting the MCG 3100 Administration Server Step Action Log on to the server as nortel. For more information, see To start the server processes, enter the following command:. sudo /sbin/service mobilityadmin start To stop the server processes, enter the following command:...
SQMobilityGW Procedure 29 Checking the Administration Server processes Step Action Log on to the server as nortel. For more information, see At the command prompt, enter the following command: ps -ef | grep SQMobilityAdmin Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 —...
MCG 3100 Server databases. Procedure 30 Backing up the MCG 3100 Server databases Step Action Log on to the server as nortel. For more information, see Become the root user: su - root Enter the root password.
MCG 3100 Server databases. Procedure 31 Restoring the MCG 3100 Server databases Step Action Log on to the server as nortel. For more information, see Become the root user: su - root Enter the root password.
When you view the packet captures from the MCG 3100 packet capture utility, all of the checksums in the trace are incorrect. This occurs because the network interface on the MCG 3100 performs checksum offloading. This means that the network interface (rather than the OS TCP/IP stack) adds the checksum to the packets.
Click Apply. Click OK. Network configuration changes If you must change the network configuration parameters of the MCG 3100, you can use the networkconfig script to change network parameters configured during the initial installation (for example, IP address or default gateway).
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Document version: 01.04 Document date: 14 November 2007 To provide feedback or report a problem in the document, go to www.nortel.com/documentfeedback. Sourced in Canada. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty.