Nortel MCG3100 Installation Manual
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Nortel MCG3100 Installation Manual

Nortel MCG3100 Installation Manual

Mobile communication 3100 series
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Download this manual See also: Administration Manual
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication
Gateway 3100 Installation
NN42030-300
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Summary of Contents for Nortel MCG3100

  • Page 1: Nortel Mobile Communication Gateway 3100 Installation

    Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation NN42030-300...
  • Page 2 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

  • Page 3: Revision History

    Standard 01.02. This document is up-issued to include changes in technical content for MCG 3100 configuration parameter fields. September 2007 Standard 01.01. This document is issued to support the Nortel Mobile Communications 3100 Series Portfolio on Nortel Communication Server 1000 Release 5.0 and Nortel Multimedia Communication Server 5100 Release 4.0.
  • Page 4 4 Revision history Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation NN42030-300 01.03 Standard Release 2.0 30 October 2007 Copyright © 2007, Nortel Networks...

  • Page 5: Table Of Contents

    Finding the latest updates on the Nortel Web site 9 Getting help from the Nortel Web site 9 Getting help over the telephone from a Nortel Solutions Center 9 Getting help from a specialist by using an Express Routing Code 10...

  • Page 6: Procedure

    Procedure 17 Procedure 18 Procedure 19 Procedure 20 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks Installing the MCG 3100 software 24 Logging on to the MCG 3100 Web Console 27 Configuring the MCG 3100 parameters 28...

  • Page 7: New In This Release

    New in this release Nortel Mobile Communication Gateway 3100 Installation Guide (NN42030-300) is a new NTP issued to support the Nortel Mobile Communication 3100 Series Portfolio (MC 3100) Release 2.0. The MC 3100 Series is supported on the Nortel Communication Server 1000 (CS 1000) Release 5.0.

  • Page 8: Procedure

    8 New in this release Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation NN42030-300 01.03 Standard Release 2.0 30 October 2007 Copyright © 2007, Nortel Networks...

  • Page 9: How To Get Help

    Communication Server (CS) 1000, go to the Technical Documentation page for CS 1000. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.

  • Page 10: Getting Help From A Specialist By Using An Express Routing Code

    To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc...

  • Page 11: Introduction

    "Related information" (page 12) Subject This document describes the Nortel Mobile Communication Gateway 3100 (MCG 3100) Server, which is part of the Nortel Mobile Communication 3100 Series Portfolio. Intended audience This document is intended for network administrators and those involved in systems planning.

  • Page 12: Conventions

    In this document, the CS 1000 system is referred to generically as system. Related information This section lists information sources that relate to this document. • Nortel Mobile Communication Client 3100 for Blackberry User Guide (NN42030-101) • Nortel Mobile Communication Client 3100 for Nokia User Guide (NN42030-102) •...

  • Page 13: Procedure

    Nortel Mobile Communication Gateway 3100 — Administration (NN42030-600) Online To access Nortel documentation online, click the Technical Documentation link under Support & Training on the Nortel home page: www.nortel.com CD-ROM To obtain Nortel documentation on CD-ROM, contact your Nortel customer representative.

  • Page 14: Procedure

    14 Introduction Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation NN42030-300 01.03 Standard Release 2.0 30 October 2007 Copyright © 2007, Nortel Networks...

  • Page 15: Fundamentals

    MCG 3100 Server components Nortel supports the MCG 3100 Server software installed only on the Nortel CS 1000 R5 Linux Base, which is provided by Nortel. You must install the MCG 3100 software on a dedicated server that runs no other applications.

  • Page 16: Software Components

    For more information about these options, see server implementations" (page For a list of supported COTS servers, see 15). Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks Specification 3.0 GHz...

  • Page 17: Procedure

    For more information about MCG 3100 redundant servers, see Nortel Mobile Communication Gateway 3100 — Administration (NN42030-600). Figure 1 Installation overview Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks NN42030-300 01.03 Standard Release 2.0 30 October 2007...

  • Page 18: Procedure

    18 Fundamentals Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation NN42030-300 01.03 Standard Release 2.0 30 October 2007 Copyright © 2007, Nortel Networks...

  • Page 19: Preinstallation

    To preconfigure the host server and the network enterprise network, perform the following tasks: • Install the Nortel Linux operating system (OS) on the host server. • Verify the enterprise network setup—the LDAP and DNS servers must be installed and started.

  • Page 20: Enterprise Network Verification

    10.0.0.0 172.16.0.0 192.168.0.0 — Configure the TLAN network interface IP to the same IP address as the MCG 3100 (and corresponding physical eth1 network interface). To familiarize yourself with the Linux Base installation procedure, see Linux Platform Base and Applications Installation and Commissioning (NN43001-315).

  • Page 21: Supported Ldap Servers

    Nortel recommends that you program DNS servers with the IP addresses of the License Server, the primary ECS, and the alternate ECS. To verify that DNS is functional, use the ping command and enter the fully qualified domain name (FQDN) of a server on the network.
  • Page 22 22 Preinstallation Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation NN42030-300 01.03 Standard Release 2.0 30 October 2007 Copyright © 2007, Nortel Networks...

  • Page 23: Installation

    • "Software installation" (page 24) Overview After the preinstallation tasks are complete, you can install the Nortel Mobile Communication Gateway 3100 (MCG 3100) software in a single or redundant server implementation. During the MCG 3100 software installation, a number of prompts appear. You can accept the default value, or enter a new value at each prompt.

  • Page 24: Software Installation

    Action At the server (host server), insert the CD that contains the MCG 3100 software into the CD-ROM drive. Log on to the server as nortel. For more information see Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright ©...

  • Page 25: Nortel Mobile Communication 3100 Series Portfolio

    To verify the media, enter Y (Yes). For a new installation, the following prompt appears: Installation stage Nortel MCG 3100 Mobile Gateway Installation 1. MCG 3100 5.00.20 Please select the supported configuration # to install. For a software reinstallation, you receive a prompt to remove any previous installations.

  • Page 26: Nortel Mobile Communication Gateway 3100 Installation

    "Post-installation" (page Remove the CD. Proceed to post-installation configuration. For a redundant server implementation, repeat the second server. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks 27). —End— NN42030-300 01.03 Standard Release 2.0 30 October 2007...

  • Page 27: Post-Installation

    "License file" (page 31) • "Manage TLS certificates" (page 33) Overview Before you can use the Nortel Mobile Communication Gateway 3100 (MCG 3100) Server to provide IP telephony services, you must perform the following post-installation tasks: • Log on to the MCG 3100 Web Console.

  • Page 28: Mcg 3100 Parameter Configuration

    • • The username and password are case sensitive. Nortel recommends that you change the default password. Click Sign In. MCG 3100 parameter configuration You must configure the MCG 3100 parameters to communicate with the following network elements: •...

  • Page 29: Nn42030-300 01.03 Standard

    Gateway SIP Listening Address Primary ECS Address Secondary ECS Address Group Call Server Address LDAP Server Address Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks MCG 3100 parameter configuration 29 —End— 29).

  • Page 30: Nortel Mobile Communication 3100 Series Portfolio

    Call Origination Dial In Service DN Enterprise numbers are directly dialable Domain Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks Description The username required to gain access to the LDAP server that hosts the corporate directory.

  • Page 31: License File

    Licenses are allocated on a first-come, first-served basis, and they remain allocated until the Administrator deallocates them. The Administrator must obtain the license file from Nortel and install it on the MCG 3100 Server. For more information, see license file" (page Procedure 4 Adding a license file...

  • Page 32: Nortel Mobile Communication 3100 Series Portfolio

    You must always restart the MCG 3100 after you add or modify the license file. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks...

  • Page 33: Manage Tls Certificates

    • any other information requested by the CA Nortel strongly recommends that you create an e-mail alias for the certificate administrator. The CA sends renewal notifications and other important information to this e-mail address. If the administrative responsibilities are shared, any administrator can access the notifications.

  • Page 34: Certificate Signing Request Generation

    Procedure 5 Generating a CSR Step Action At the MCG 3100 Server, log on to the server as nortel. To become the superuser, enter the following command: To change to the certificate keystore directory, enter: cd /opt/SQMobilityGW To delete the default keystore, enter: rm .keystore...

  • Page 35: Nortel Mobile Communication 3100 Series Portfolio

    The mobile clients that use TLS security, you must enter the same FQDN in the device System settings. For information about the configuration of the System settings on the device, see the Nortel Mobile Communication Client 3100 for Blackberry User Guide (NN42030-101) and Nortel Mobile Communication Client 3100 for Nokia User Guide (NN42030-102).

  • Page 36: Nortel Mobile Communication 3100 Series Portfolio

    Store the CSR text file in a safe location. You require the CSR text file to request a signed TLS certificate from the CA. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks...

  • Page 37: Signed Tls Certificate

    To obtain the CA root or intermediate certificate, use the certificate management tool provided by the CA and follow the steps in "Obtaining a CA root or intermediate certificate" (page Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks Step 5.

  • Page 38: Root And Signed Certificate Installation

    You must know the root password to perform the following procedure. Root certificate files require Read and Write permissions for the user nortel. The root certificates for some well-known CAs (such as Verisign and Entrust) are preinstalled on the server and many client devices.

  • Page 39: Installing The Root And Signed Certificates

    Installing the Root and signed certificates Step Action At the MCG 3100 Server, log on to the server as nortel. Change to the certificate keystore directory: cd /opt/SQMobilityGW If the CA requires a root certificate, import it (in TXT format): /usr/java/jdk1.5.0_03/bin/keytool -import...

  • Page 40: Keystore Default Password

    Change keypass="firsthand" to keypass="<new_pass- word>" . Restart the service: sudo /sbin/service mobilitygw restart Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks "Changing the keystore default 40). NN42030-300 01.03 Standard Release 2.0 30 October 2007...

  • Page 41: Ca Root Certificate Distribution

    In the Documents folder, select the certificate. Select Options > Open. You receive a prompt to save the certificate and a security warning appears. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks —End—...

  • Page 42: Nortel Mobile Communication 3100 Series Portfolio

    After the Certificate Uses prompt appears, select Internet. The root certificate installs in the Tools > Settings > Security > Certif. Management directory. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks —End—...

  • Page 43: System Software Maintenance

    Action At the server (host server), insert the CD that contains the MCG 3100 software into the CD-ROM drive. Log on to the server as nortel. Locate the MCG 3100 software on the CD and run the following command: appinstall Enter the root password.

  • Page 44: System Software Uninstallation

    -e mobilitygw mobilityadmin sq-base sq-conf mobileclients Admin shell access Many of the maintenance procedures require that you access the admin shell and log on using the nortel user account. You have two options for admin shell access: • serial port connection •...

  • Page 45: Starting, Stopping, And Restarting The Mcg 3100 Server

    Procedure 19 "Restoring the databases" (page 49) Procedure 13 Starting, stopping, and restarting the MCG 3100 Server Step Action Log on to the server as nortel. Enter one of the following commands: sudo /sbin/service mobilitygw start sudo /sbin/service mobilitygw stop sudo /sbin/service mobilitygw restart...

  • Page 46: Starting, Stopping, And Restarting The Group Call Server

    46 System software maintenance Procedure 15 Starting, stopping, and restarting the Group Call Server Step Action Log on to the server as nortel. Enter one of the following commands: sudo /sbin/service sipconf start sudo /sbin/service sipconf stop sudo /sbin/service sipconf restart...

  • Page 47: Procedure 17

    Procedure 17 Checking the Administration Server processes Step Action Log on to the server as nortel. For more information, see At the command prompt, enter the following command: ps -ef | grep SQMobilityAdmin The following sample output indicates that the process is running.

  • Page 48: Procedure 18

    CAUTION Service Interruption The database backup and restore procedures take the server out of service for two or more minutes. Nortel recommends that you perform these procedures during periods of low server use. NN42030-300 01.03 Standard Release 2.0 30 October 2007...

  • Page 49: Procedure 19

    Shared files for group calls and conferences are not restored with this procedure. Procedure 19 Restoring the databases Step Action Log on to the server as nortel. Become the root user: su - root Enter the password for root. Stop the server processes:...

  • Page 50: Nortel Mobile Communication 3100 Series Portfolio

    50 System software maintenance Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation NN42030-300 01.03 Standard Release 2.0 30 October 2007 Copyright © 2007, Nortel Networks...

  • Page 51: Port Numbers And Protocols

    MCG 3100 Secure Client interface Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks lists the port usage details for the MCG3100. Application Base Linux Base Linux Base Linux MySQL MCG 3100...

  • Page 52: Nortel Mobile Communication 3100 Series Portfolio

    Management interface 9801 Management interface 26000 – RTP Stream 26999 port range Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks Application MCG 3100 Administration MCG 3100 Gateway MCG 3100 Administration MCG 3100 Group Call NN42030-300 01.03 Standard...

  • Page 53: Appendix A Self-Signed Certificate Generation

    -dname ’cn=<common name>’ -keystore .keystore -validity xxx where xxx represents the number of days until the certificate expires. The default value is 90 days. Nortel recommends using a value of 3650. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright ©...

  • Page 54: Nortel Mobile Communication 3100 Series Portfolio

    -keypass firsthand -keystore .keystore Use a file management utility to move the client certificate to a location where it can be distributed to users. Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks ATTENTION —End—...

  • Page 55: Index

    48 restore 49 document conventions terminology 12 text 12 Group Call Server restarting 46 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks starting 46 stopping 46 installation CA root certificate 39 options 16 TLS certificate 39...

  • Page 56: Nortel Mobile Communication 3100 Series Portfolio

    44 upgrades 43 TLS certificate installation 39 obtaining 37 Transport Layer Security, (TLS) 33 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 Installation Copyright © 2007, Nortel Networks trusted endpoints 27 trusted hosts 27 uninstall system software 44...

  • Page 58: Nortel Mobile Communication 3100 Series Portfolio

    Document version: 01.03 Document date: 30 October 2007 To provide feedback or report a problem in the document, go to www.nortel.com/documentfeedback. Sourced in Canada. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty.

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