Chapter 20: Headset Operation; Using A Headset - Avaya 9500 Series Manual

Chapter 20: Headset Operation

Your phone has a headset socket. This is suitable for the connection of phone headsets that
connect via a HIS headset cable.
• If there are no currently connected call, a call answered or made by pressing an appearance
button is connected either handsfree or through the headset according to the phone's audio
path setting. See
new call.
• If there is already a connected call to which you are talking through the headset, answering
another call by pressing the appearance button answers that call using the headset.
Related links

Using a Headset

Headset Caller Volume
Automatic Gain Control
Default Handsfree Audio Path
Using a Headset
• To answer a call using a headset: Press the
• To end a headset call: Press the
HEADSET button remains active. Press the button to end the headset usage.
• To switch from the headset to the handset: To switch from the headset to the handset,
simply lift the handset.
• To switch to handsfree from the headset: To switch to handsfree from the headset, press
the HEADSET button. Replace the handset.
• To switch from the headset to handsfree: Press the
Speaker Operation
• To switch to headset from handsfree: Press the
lit whilst you have a call connected handsfree.
• To mute the call while on the headset: Press the
whilst the call is muted.
January 2023
Default Handsfree Audio Path
on page 108
on page 109
on page 109
on page 109
on page 111.
Using 9500 Series Phones on Avaya IP Office
Comments on this document? infodev@avaya.com
on page 109. The same applies to dialing a
HEADSET button.
HEADSET button. If the other party ends the call, the
SPEAKER button. See
HEADSET button. The button remains
MUTE button. The button remains lit
Handsfree
108