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Thru dialing
While you are logged in to Voice Messaging, you can make a call without
hanging up. Ask your system administrator if thru dial is available in your
system.
To place a thru dial call
‚
1. While logged in to Voice
Messaging, press
, followed by
£
the phone number you want to call.
2. Press
.
To thru dial using a name
‚
1. While logged in to Voice
Messaging, press
, then enter
the name dialing access number.
‚•
(If you don't know the number,
press
instead.)
2. Spell the last name, then the first.
For Q, press 7; for Z, press 9. For
example, to reach Bob Quinn, dial
78466262. You can stop spelling as
soon as the system announces a
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match and places the call.
If you don't know the complete
£
name, enter the first few letters,
then press
.
Assigning a custom operator
You can set up your mailbox to connect callers to another number. This allows
you to offer your callers the option of leaving a message or speaking to one of
your assistants or colleagues.
To assign a custom operator
In your greeting, you can tell callers to
press zero after the tone if they wish
to speak to someone in your absence.
°‚
1. While logged in to Voice
Messaging, press
for
⁄
mailbox options.
2. Press
to change the number.
£
3. Enter the new custom operator
number, then press
.
If you pause for more than two seconds
you will be connected to a revert number.
If a pause is necessary, press *.
Your call will be placed.
"Name found: (name)."
If you entered a partial name, the
system lets you select from a list of
possible matches for the name.
"Mailbox options."
A prompt tells you the current custom
operator number.
"The operator assistance number has
been changed to (number)."
Express messaging
Express messaging is a fast method of leaving a message in another Voice
Messaging mailbox without logging in to your own mailbox to compose and
send the message.
To send an express message
1. Dial the express messaging access
number.
2. Enter the mailbox number of the
£
person for whom you are leaving
the message, then press
.
To use a name instead of a
mailbox number, see "Name
addressing" on this page.
3. Wait for the tone, then record.
To edit or tag your message, see
"Checking and editing your
messages" on page 18, and
"Tagging messages" on page 20.
4. Hang up.
Name addressing
You can use name addressing for addressing a message, for creating a
distribution list, or for express messaging, by spelling the name on your
telephone keypad.
To address by name
1. When Voice Messaging prompts
you for a mailbox number, enter
•
the name addressing prefix. (If you
don't know the prefix, press
.)
2. Spell the last name, then the first.
For Q, press 7; for Z, press 9.
For example, to reach Bob Quinn,
dial 78466262. You can stop
spelling as soon as the system
announces a match.
If you don't know the complete
£
name, enter the first few letters,
then press
.
"Express messaging. To mailbox?"
"(Name or mailbox number.) Please
leave a message after the tone."
"Name found: (name)."
If you entered a partial name, the
system lets you select from a list of
possible matches for the name.
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