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MultiFRAD 100-Series User Guide
Introduction
This chapter starts out with statements about your MultiFRAD 2-year warranty. The next section,
Tech Support, should be read carefully if you have questions or problems with your MultiFRAD. It
includes the technical support telephone numbers, space for recording your product information, and
an explanation of how to send in your MultiFRAD should you require service. The final three sections
explain how to use our bulletin board service (BBS), and get support through CompuServe and the
Internet.
Limited Warranty
Multi-Tech Systems, Inc. ("MTS") warrants that its products will be free from defects in material or
workmanship for a period of two years from the date of purchase, or if proof of purchase is not
provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED
OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. This warranty does not apply to any
products which have been damaged by lightning storms, water, or power surges or which have been
neglected, altered, abused, used for a purpose other than the one for which they were manufactured,
repaired by the customer or any party without MTS's written authorization, or used in any manner
inconsistent with MTS's instructions.
MTS's entire obligation under this warranty shall be limited (at MTS's option) to repair or replacement
of any products which prove to be defective within the warranty period, or, at MTS's option, issuance
of a refund of the purchase price. Defective products must be returned by Customer to MTS's factory
transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE
PRODUCTS.
On-line Warranty Registration
To register your MultiFRAD on-line, click the following link:
http://www.multitech.com/register
You should also check with the supplier of your MultiFRAD on the availability of local service and/or
loaner units in your part of the country.
Tech Support
Multi-Tech has an excellent staff of technical support personnel available to help you get the most out
of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-972-
2439. Please fill out the MultiFRAD information (below), and have it available when you call. If your
MultiFRAD requires service, the tech support specialist will guide you on how to send in your
MultiFRAD (refer to the next section).
40
MOUNDS VIEW, MINNESOTA 55112
ATTN: SERVICE OR REPAIRS
FR111A
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