Smudge Marks Appear on the Edge of Printouts
Troubleshoot by checking in the following order:
Are You Using Appropriate Paper?
●
Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper(P. 23)
Loading Paper(P. 142)
Perform Countermeasures to Stains on Printed Images.
Setting [Prevent Stains on Printed Images] to [On] may improve the situation.
Touch Panel Model
[Home] on the control panel
Processing]
[Prevent Stains on Printed Images]
5 Lines LCD Model
on the control panel
Processing]
* When you select [On], the printing speed may decrease.
Are You Printing to the Edge of the Paper Without Margins?
This symptom may occur when the margin is set to none in the printer driver. To print with this machine, a
margin of 1/4" (5 mm) (3/8" (10 mm) at the top and bottom of an envelope) is required.
On the [Printing preferences] screen of the printer driver, configure the following setting to provide a margin.
[Finishing] tab
[Advanced Settings]
Have You Cleaned the Fixing Assembly?
These symptoms may occur when the fixing assembly is dirty. In this case, clean the fixing assembly.
Cleaning the Fixing Assembly(P. 530)
Troubleshooting
[Menu]
[Adjustment/Maintenance]
[Adjustment/Maintenance]
[Prevent Stains on Printed Images]
[Expand Print Region and Print]
[Adjust Image Quality]
[On]
[Adjust Image Quality]
[On]
570
[Special
[Off]
8W0J-0EH
[Special