Epson WF-2960 Series User Manual page 146

Solving Problems
There is a problem with the status of the printer.
Solutions
Make sure the printer status is not Pause.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
and then double-click the printer. If the printer is paused, click Resume.
Cannot Print Even Though a Connection has been Established (iOS)
The following causes can be considered.
Paper Setup Auto Display is disabled.
Solutions
Enable Paper Setup Auto Display in the following menu.
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display
AirPrint is disabled.
Solutions
Enable the AirPrint setting on Web Config.
"Application for Configuring Printer Operations (Web Config)" on page 211
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Cannot Scan Even Though a Connection has been Correctly Established
Scanning at a high resolution over a network.
Solutions
Try scanning at a lower resolution.
The Printer Cannot Connect by USB
The following causes can be considered.
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
There is a problem with the USB hub.
Solutions
If you are using a USB hub, try to connect the printer directly to the computer.
There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
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Cannot Print, Scan, or Fax
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The Application or Printer Driver do not Work Properly
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