Gray Background; Incorrect Margins; Ghost Images; Clipped Images - Lexmark X651DE Troubleshooting Manual

P
ACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE
Remove the print cartridge and make sure the packing material
is properly removed. Reinstall the print cartridge.
T
HE TONER MAY BE LOW
When 88 Cartridge low appears, order a new print
cartridge.
If the problem continues, the printer may need to be serviced.
For more information, contact Customer Support.
Characters have jagged or uneven
edges
These are possible solutions. Try one or more of the following:
C
HECK THE PRINT QUALITY SETTINGS
•
Change the Print Resolution setting in the Quality menu to
600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q.
•
Enable Enhance Fine Lines in the Quality menu.
M
AKE SURE DOWNLOADED FONTS ARE SUPPORTED
If you are using downloaded fonts, then verify that the fonts
are supported by the printer, the host computer, and the
software program.

Clipped images

These are possible solutions. Try one or more of the following:
C
HECK THE GUIDES
Move the width and length guides in the tray to the correct
positions for the paper size loaded.
C
HECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in
the tray:
1
From the printer control panel, check the Paper Size setting
from the Paper menu.
2
Before sending the job to print, specify the correct size
setting:
• For Windows users, specify the size from Print
Properties.
•
For Macintosh users, specify the size from the Page
Setup dialog.

Ghost images

C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in
the tray:
1
From the printer control panel, check the Paper Type setting
from the Paper menu.
2
Before sending the job to print, specify the correct type
setting:
•
For Windows users, specify the type from Print
Properties.
•
For Macintosh users, specify the type from the Print
dialog.
8

Gray background

C T D
HECK THE ONER ARKNESS SETTING
Select a lighter Toner Darkness setting:
• From the printer control panel, change the setting from the
Quality menu.
• For Windows users, change the setting from Print
Properties.
• For Macintosh users, change the setting from the Print
dialog.

Incorrect margins

These are possible solutions. Try one or more of the following:
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the
paper size loaded.