Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Table of Contents TECHNICAL INFORMATION ..................1 ......................1 RINTER PECIFICATIONS ........................... 1 ASIC ODEL ...................... 2 ULLY ONFIGURED ODEL ......................3 PTIONS AND EATURES ..................3 X AND UPPLY OMPATIBILITY ........................
Page 6
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Document scanning at ADF ....................17 Document scanning at platen ................... 17 Names and functions of components................17 ADF..................... 19 OCUMENT FEED PATH FROM THE Names and functions of components................20 ADF ...........................
Page 7
POTENTIAL FIELD ISSUES ..................58 GENERAL NOTES: ...................... 61 Mirrored MVRAM ......................61 Operator Panel Assembly Cable – X65x ................61 LEXMARK T65X PRINT DRIVER– CORE SKILLS COURSE ........62 DIAGNOSTIC TOOLS AVAILABLE FOR TECHNICIANS ........... 62 .......................... 62 ERVICE ANUALS .......................
Page 8
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 THIS PAGE INTENTIONALLY LEFT BLANK For Training Purposes Only 6/3/2009...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Fully Configured T65x Model CAUTION: –TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a 2000-sheet tray, a duplex unit, and an input option, or more than one input option.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 T65x Options and Features New Mailbox Option / LED Indicators Stapler / 50 sheet capacity, offset stapled output, LED output bin light Redesigned output high capacity tray. Tray pulls out and drop paper in Vs.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 X65x Options: The following options are available. Some options are not available in every country or region. Contact your point of purchase for options available in your country or region.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 THEORY OF OPERATION Printer Paper Path Internal Duplex: Models T652 & T654 NOTE: Duplex on the T652 or the T654 is not a field installable option. In order for a model T652 or a model T654 to have duplex capability, it must be ordered that way initially.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Duplex: Models T650 Duplex is a field installable option for model T650 only. It is functionally the same theory of operation & uses the same basic paper path as did the T64x series printers.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Print Engine Transport System Paper Tray Components The T65x paper trays have several enhanced features: The back guide is easier to move. There is a rear guide locking system that ensures consistent sensing &...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Electrophotographic Process The Photoconductor (PC Laser light drum) plays an active role in every part of the EP process Print head with the exception of fusing. Twin Charge Cartridge Hot roll...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 EP (Electrophotographic) Components – T65x Diagram Twin Charge Rollers Printhead Photoconductor Fuser Unit Developer Cleaner Blade Transfer Roller For Training Purposes Only 6/3/2009...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Printheads [Oscillating vs. Spinning Polygon Mirror] You need to be aware that there are differences in these two types of printheads. Both the alignment procedures for each type of printhead, as well as the basic diagnostic steps are different. This printhead has an alignment procedure that is shown in the next section.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Polygon & Oscillating printhead assembly adjustment Do the printhead mechanically registration adjustment whenever you remove or replace the printhead or loosen the mounting screws. Install the new printhead with the mounting screws centered in the slots in the printhead frame assembly.
Page 21
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 6. Check the Quick Test Page for any sign of misalignment by checking the diamonds at the top left and top right of the test page for equal distance from the top of the page. If necessary, rotate the printhead to the left or right and tighten down the mounting screws and check for proper alignment again by running another Quick Test Page.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Oscillating printhead assembly electronic adjustment A step-by-step process to align a new printhead. Note: Before aligning the printhead electronically, first align the printhead mechanically, if needed. See “Oscillating printhead assembly adjustment” [on Page 12] 1.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Alignment assembly – skew adjustment Do the alignment assembly adjustment whenever you replace the alignment assembly. Always print a copy of the Quick Test Page before making any adjustments to the alignment assembly reference adjustment screw.
Page 24
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 The reference adjustment screw can be adjusted without loosening the nut. Turn the screw clockwise a few turns and print a copy of the Quick Test Page as you check the diamonds on the left margin.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Document Scanning Document scanning at ADF The document scanning section of this machine consists of a scanner that reads a single-sheet document placed on the platen glass and a document feeder that can transport a multiple-sheet document for one or two sided scanning.
Page 26
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Sensor (FB scanner HP [home position]) A sensor that detects the HP position of the flatbed scanner CCD assembly. Scanner exposure lamp A xenon lamp to which the document is exposed.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Document feed path from the ADF Shown below is the document feed path from the ADF. Simplex and duplex document feed For two simplex document sheets, feed is performed in the following sequence: 1.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Names and functions of components Sensor (ADF long media) The document length in the slow scanning direction is detected by this sensor. Sensor (ADF width 1), Sensor (ADF width 2), Sensor (ADF width 3), Sensor (ADF width 3) The document length in the fast scanning direction is detected by the combination of these three sensors detecting the position of the tray on which the document is set.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Scanner Manual Registration To perform the Scanner Manual Registration: 1. Touch to select Scanner Manual Registration from the Configuration Menu. The panel displays the following headers: • Print Quick Test •...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Operator Panels T65x Panel Buttons Item Description Display Shows messages and pictures that communicate the status of the printer. Navigation button Press the up or down arrow buttons to scroll through menus or menu items, or to increase or decrease a value when entering numbers.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Understanding the X65x Printer Control Panel Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers or symbols on the display.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Understanding the ADF (automatic document feed) & Scanner Glass You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF: •...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning;...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Customer Menus For a complete listing of the printer menu tree, consult the User’s Guide. The menus most commonly accessed are highlighted in blue. Paper Menu Reports Network/Ports Active NIC...
The following is an example of the events that occur during the POR sequence: 1. Turn the machine on. 2. The Lexmark splash screen appears with a progress bar in the center until the code is loaded. 3. The fuser cooling fan turns on.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Accessing service menus on the X65x There are different test menus that can be accessed during POR to identify problems with the printer. Diagnostics The Diagnostics Menu group 1. Turn off the printer.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Print quality pages (Prt Quality Pgs) The print quality test pages can be printed from either the Diagnostics mode or Configuration Menu (CONFIG MENU). When printed from the Diagnostic mode, additional information is included, and the print cartridge lockout is bypassed.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 ONCE YOU HAVE CHECKED THE ITEMS AS SUGGESTED BELOW, TAKEN THE ACTION SUGGESTED,AND RESEATED OR REINSTALLED THE ITEM CORRECTLY, IF THE PROBLEM STILL PERSISTS: REPLACE THE ITEM Repeating defects Print out and...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Solid Black Before starting, check the media route (paper path) for foreign objects, such as staples, clips, paper scraps, etc in the media path. CHECK THE CHARGE ROLL ASSEMBLY TO BE CERTAIN THAT IT IS INSTALLED CORRECTLY.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Blank print (no print) Before starting, check the media route (paper path) for foreign objects, such as staples, clips, paper scraps, etc in the media path. CHECK THE MEDIA CONDITION Load new, dry, recommended media and re-print the defective image.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Spots CHECK THE MEDIA CONDITION Load new, dry, recommended media and re-print the defective image. CHECK THE MEDIA TRANSFER ROUTE (PAPER PATH) Make certain it is free of debris or contamination.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Solid black or white streaks MAKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Vertical Stripes (process direction) CHECK THE MEDIA CONDITION Load new, dry, recommended media and re-print the defective image. CHECK THE MEDIA TRANSFER ROUTE (PAPER PATH) Make certain it is free of debris or contamination.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Horizontal stripes (side to side direction CHECK THE MEDIA CONDITION Load new, dry, recommended media and re-print the defective image. CHECK THE MEDIA TRANSFER ROUTE (PAPER PATH) Make certain it is free of debris or contamination.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Vertical void lines and bands (process direction CHECK THE MEDIA CONDITION Load new, dry, recommended media and re-print the defective image. CHECK THE MEDIA TRANSFER ROUTE (PAPER PATH) Make certain it is free of debris or contamination.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Horizontal white stripes or bands (side to side direction) CHECK THE MEDIA CONDITION Load new, dry, recommended media and re-print the defective image. CHECK THE MEDIA TRANSFER ROUTE (PAPER PATH) Make certain it is free of debris or contamination.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Ghost images (sometimes called after image) The ghost appears on the media which may be the image from the previous page or part of the page currently printing. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Print irregularities, Voids, Partial Lack These are possible solutions. Try one or more of the following: CHECK MEDIA CONDITION; PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Faint print (Low contrast) Before starting, check the media route (paper path) for foreign objects, such as staples, clips, paper scraps, etc in the media path. CHECK MEDIA CONDITION; PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY •...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Background (fog) CHECK THE MEDIA CONDITION Load new, dry, recommended media and re-print the defective image. CHECK THE MEDIA TRANSFER ROUTE (PAPER PATH) Make certain it is free of debris or contamination.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Skew The printed image is not paralleled with both sides of the media CHECK PRINTER INSTALLATION PLACEMENT Check for installation surface irregularities. Check for a damaged printer caster. Correct as needed.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Media Damage CHECK PRINTER INSTALLATION PLACEMENT Check for installation surface irregularities. Check for a damaged printer caster. Correct as needed. CHECK THE MEDIA FEED Remove the media tray assembly Properly load media in the tray assembly Properly install media tray assembly in the printer.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 No fuse (unfused toner, smearing) CHECK THE FUSER UNIT ASSEMBLY INSTALLATION, REINSTALL AS NEEDED. CHECK THE MEDIA CONDITION Load new, dry, recommended media and re-print the defective image. CAUTION: : Allow the fuser unit CHECK THE HEAT ROLL AND PRESSURE ROLL Remove the fuser unit assembly.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Paper Transport Diagnostics Paper Rules of Thumb Paper jams and feed problems occur for numerous reasons. Sometimes, failure of the equipment is the cause or it can be the result of other external factors. Before replacing parts for a feed problem, ask these questions: •...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 200 and 201 paper jams 1. Push the release latch, and then lower the multipurpose feeder door. 2. Push the release latch, and then open the front cover. 3. Lift and pull the print cartridge out of the printer.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 202 and 203 paper jams If the paper is exiting the printer, then pull the paper out, and then press If the paper is not exiting the printer: 1. Pull down the top rear door.
Page 58
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 3. Push the tab down. 4. Remove the jammed paper. 5. Close the bottom rear door. 6. Insert the standard tray. 7. Press For Training Purposes Only 6/3/2009...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Front Paper jams Remove the standard tray from the printer. 2. Push the tab down. Remove the jammed paper. 4. Insert the standard tray. 5. Press 231-239 paper jams (optional external duplex unit) Rear Paper jams 1.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Front Paper Jam Remove the standard tray from the printer. Remove the duplex jam access tray. 3. Raise the recessed duplex bar. Remove the jammed paper,. Replace the duplex jam access tray.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 250 paper jam Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Flex and stack the envelopes. Load the envelopes in the envelope feeder. Adjust the paper guide. Lower the envelope weight. Press 271-279 paper jams To clear a jam in the output expander, high-capacity output stacker, the 5-bin mailbox, or the StapleSmart...
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 281 paper jam Clear the jam from the stapler output bin. Press 282 paper jam To prevent paper jams, the stapler motor does not run when the stapler door is open.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 283 staple jam Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Use the metal tab to lift the staple guard, and then remove any loose staples.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 290-294 paper jams 1. Remove all original documents from the ADF. 2. Open the ADF cover, and then remove any jammed paper. 3. Close the ADF cover. 4. Open the scanner cover, and then remove any jammed pages.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 Potential Field Issues The following are items that may generate questions or calls. 1) ADF edge guides should lightly touch media, as scanning. Paper tray & ADF input recommendations • Make sure the paper lies flat in the paper tray.
Page 67
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 4) Make sure all packing material is removed, prior to powering on PC. For Training Purposes Only 6/3/2009...
Page 68
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 5) Be certain all media has been removed from the output tray & the front door is completely open, prior to removing print cartridge. The correct steps are shown in the pictorial drawings below.
Lexmark T65x and X65x Mono Product Study Guide Rev 1.47 General Notes: Mirrored MVRAM • NOTE: The generic FRU will mirror and lock during a standard POR. In order to test a generic FRU for diagnostic purposes, you must bring the machine up in the diagnostic mode.
This section provides an overview and explanation of the various tools made available to technicians to assist them in providing excellent customer support. Service Manuals Lexmark service manuals provide general information on the products, including diagnostics, repair, removals and a parts catalogue which provides you all the FRU’s and graphic representation of the FRU’s.