Jams And Misfeeds Troubleshooting - Lexmark Platinum Pro905 User Manual

Cannot print through USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.
M USB
AKE SURE THE
1
Click , or click Start and then click Run.
2
In the Start Search or Run box, type devmgmt.msc.
3
Press Enter, or click OK.
The Device Manager opens.
4
Click the plus sign (+) beside Universal Serial Bus controllers.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
For more information, see the computer documentation.
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE

Jams and misfeeds troubleshooting

•
"Paper jam in the printer" on page 140
•
"Paper jam in the duplex unit" on page 141
•
"Paper jam in the ADF (selected models only)" on page 142
•
"Paper or specialty media misfeeds" on page 143
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
USB symbol.
PORT IS ENABLED IN
Troubleshooting
W
INDOWS
140