Table Of Contents - Siemens VersiCharge SG Troubleshooting Manual

Index
Section 1: Important safety information
1.1 Read this first
1.2 Symbol legend
1.3 Product labels
1.4 Definitions
1.5 Safety instructions (general and specific)
1.6 Instructions pertaining to a risk of fire or electric shock
1.7 Code and standard references
Section 2: Device layout
2.1 User interface (UI)
2.2 UI LED lights and their meaning
Section 3: Faults - General
3.1 Faults realated to settings
Section 4: What you will need to troubleshoot
Section 5: Troubleshooting pre-commissioning
5.1 Wi-Fi/wireless router status troubleshooting summary
5.2 Charger not commissioned due to incorrect credentials
5.3 Router unable to communicate with VersiCharge
Section 6: Troubleshooting: post-commissioning
6.1 Charger unable to communicate to cloud server/service
6.2 Due to wireless network credentials being modified
6.3 Due to addition of wireless network extender
6.4 Replacement of wireless router or modem
6.5 Not connected to the OCPP server, not reporting software firmware version/serial number
6.6 Charger offline/not connected to the VersiCharge SG cloud
6.7 Diagnostics file download feature
Section 7: VersiCharge cloud connection troubleshooting
Section 8: Best practices
Section 9: IP address identification
Section 10: Preparation for commissioning
10.1 Prior to commissioning - confirm communication status
Section 11: Commissioning
11.1 Smartphone, tablet and cloud app setup
11.2 User registration
11.3 Linking charger to account
Section 12: Halo Operation
12.1 Halo states
12.2 Halo deactivation
Section 13: Decommissioning VersiCharge
Section 14: Passwords
Section 15: Additional information
Commissioning and Troubleshooting Guide VersiCharge™ SG
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