Ricoh InfoPrint 1585n User Manual page 101

Problem
Entire page is white.
Streaks appear on the page.
ABC
DEF
Printing is too dark.
ABC ABC
DEF DEF
Characters have jagged or
uneven edges.
Troubleshooting
Action
• Make sure the packaging material is removed from the photoconductor kit.
• Check the photoconductor kit to be sure it is installed correctly.
• Replace the photoconductor kit.
• If you are using preprinted forms, make sure the ink can withstand temperatures of
230°C (446°F).
• Replace the photoconductor kit or toner cartridge.
• Change the Toner Darkness setting in the Quality menu.
• Change the Brightness setting in the Quality menu.
• Change the Contrast setting in the Quality menu.
Note: Macintosh computer users should make sure the lines per inch (lpi) setting is not
set too high in the software application.
• Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400
Image Q.
• Enable Enhance Fine Lines.
• If you are using downloaded fonts, verify the fonts are supported by the printer, the
host computer, and the software application.
Solving print quality problems
101