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Additional caution statements throughout this document: CAUTION: The fuser or fuser area may be hot. CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing. CAUTION: To install memory, you must access the printer system board.
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CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. CAUTION: If you are installing a flash memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing.
Contents Chapter 1: Learning about the printer ... 6 Printer overview ... 6 Understanding the control panel ... 9 Chapter 2: Understanding print media guidelines ... 11 What types of print media can be loaded? ... 11 Selecting print media ... 12 Storing print media ...
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Calling for service ... 50 Checking an unresponsive printer ... 50 Printing multiple-language PDFs ... 51 Solving printing problems ... 51 Turning on Reduced Curl mode ... 52 Solving option problems ... 53 Solving service message issues ... 54 Solving paper feed problems ... 54 Solving print quality problems ...
Learning about the printer Printer overview CAUTION: as the power cord or telephone, during a lightning storm. The following illustration shows a front view of the printer with its features labeled. 150-sheet output bin Paper support Control panel and Menu buttons...
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The following illustration shows a rear view of the printer with its features labeled. Rear exit Power button Power connect Dust cover (not available for some models) USB connect Parallel connect Ethernet connect Printer overview...
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A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the control panel and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages guide on the Software and Documentation CD.
• An indicator light Note: A label located on the inside front door shows the control panel buttons in your language. An additional translated label is included in the printer box. , Select , and Right Menu Understanding the control panel...
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Press and release the Back button to return to the previous menu group. If at the top of the menu group, the button functions as a Go button. Press and release the Go button to place the printer in the Ready state after an off line situation (to exit menus, to clear most messages).
Print media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media. The printer provides high-quality printing on a variety of media. A number of things must be considered concerning print media before printing. This chapter provides information on making print media selections and caring for print media.
Curl is the tendency of media to curve at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, and dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.
Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or transportation environment is very different from the printer environment.
Make sure the paper is properly loaded in the source. Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer: • Use grain long papers for best results for 60 to 90 g/m •...
Before loading transparencies, fan the stack to prevent sheets from sticking together. Selecting transparencies The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large quantities.
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When printing on labels: • Set the Paper Type menu item to Labels in the Paper menu. Set the Paper Type from the printer control panel, the printer driver, or from MarkVision Professional. • Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding problems.
Cardstock can only be printed from the Manual Feeder. • Set the Paper Type menu item in the Paper Menu to Card Stock from the control panel, from the printer driver, or from MarkVision Professional. Set the Paper Weight to CardStock Weight, and select the CardStock Weight as Normal or Heavy for the value.
Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. For more information, see What types of print media can be loaded? on page 11. Note: Try a limited sample of any print media you are considering using with the printer before purchasing large quantities.
Avoiding jams on page 18 or Storing print media on page 17. Loading the 250-sheet tray Your printer has a 250-sheet tray. You may have also purchased an optional 550-sheet drawer. Print media is loaded into both components in the same way.
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Adjust the rear paper guide, to the correct position for the size print media you are loading. Note: There should be a slight gap between the rear paper guide and the paper stack. Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges of the paper stack on a level surface.
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Adjust the two side paper guides to touch lightly against the sides of the paper stack. Insert the 250-sheet tray. Loading the 250-sheet tray...
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To load legal-size or folio-size paper, extend the paper tray. You may also attach a dust cover (if available) on the back of the printer to protect the tray while it is extended. Press down on the latch at the back of the tray.
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The dust cover helps protect the tray from the environment. It also keeps the tray from being knocked out of position while it is extended. Attach the dust cover to the back of the printer by aligning the tabs on the cover to the holes on the printer, then snap the cover into place.
Loading the manual feeder The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time. For information on acceptable print media to use in the manual feeder, see What types of print media can be loaded? on page 11.
You may need to click Properties or Setup from the initial Print dialog to see all of the available printer settings you can change. If you are not familiar with a feature in the printer driver window, open the online Help for more information.
Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.
Press Delete. Printing the menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly. Make sure the printer is on and Ready appears. From the control panel, press Press until Print Menus appears.
Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing. Make sure the printer is on and Ready appears.
Installing options Accessing the system board CAUTION: To install memory, you must access the printer system board. Turn the printer off, and unplug the power cord from the wall outlet before continuing. Remove the 250-sheet paper tray. Installing options...
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Press the button on the left side of the printer to release and lower the front door. Open the rear exit door. Accessing the system board...
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Press both buttons on the front right side of the machine to release the side access door. Loosen the four screws on the cover, but do not remove them completely. Slide the cover to the left until the screws fit into the keyholes on the cover. Remove the cover and set it aside.
The system board has one connector for an optional memory card. CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Note: Memory options designed for other printers may not work with your printer.
Push the flash memory card firmly into the holes of the system board until it snaps into place. Close the side access door. Close the rear exit door. Close the front door. Plug the power cord into the wall outlet and turn the printer on to continue print functions. Adding a flash memory card...
Installing options Installing an optional 550-sheet drawer CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing. Place the printer unit directly on top of the 550-sheet drawer. Installing an optional 550-sheet drawer...
Recognizing installed options The printer driver should automatically recognize the newly-installed option when the printer is turned on. If it does not, you can add the appropriate option manually. Note: If you have not installed your printer driver yet, follow the appropriate instructions on the Setup sheet supplied with your printer.
Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your printer.
88 Toner low message appears. You need to have a new toner cartridge available when the current one no longer prints satisfactorily. Changing a toner cartridge Turn the printer off. Press the button on the left side of the printer to release and lower the front door. Ordering supplies...
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Remove the toner cartridge. Press the release button on the base of the print cartridge assembly. Grasp the handle, pulling up and out to remove the toner cartridge. Unpack the new toner cartridge. Firmly shake the toner cartridge in all directions to distribute the toner. Ordering supplies...
110% of its life. The message 84 Replace Photoconductor is displayed when the printer reaches this point. If the Toner Alarm setting is set to Single or Continuous (default is Off), the printer automatically notifies you before the photoconductor kit reaches this point and displays the message 84 Photoconductor Life Warning.
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Extended light exposure can cause print quality problems. Turn the printer off. Remove the print cartridge assembly. Press the button on the left side of the printer to release the front door. Lower the front door. Grasp the toner cartridge handle, and pull up and out.
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Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go.
80 Scheduled maintenance appears on the display after 120,000 pages have printed to let you know it is time to replace printer maintenance items. Order a maintenance kit when 80 Scheduled maintenance first appears on the display. The maintenance kit contains a media exit guide and all the items necessary to replace the pick rollers, the fuser, and the transfer roller.
To resolve the paper jam messages, you must clear the entire paper path, and then press resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.
Clearing a jam We recommend clearing the entire paper path when a paper jam occurs. Open the 250-sheet tray. If necessary, remove the tray from the printer. Remove the jammed media. Clearing a jam...
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Press down on the green duplex flap to release jammed pages from the duplex area, and then remove any crumpled paper. Install the 250-sheet tray. Clearing a jam...
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Open the front door, and remove the print cartridge assembly. Lift the green flap at the front of the printer, and then remove the jammed pages beneath it. CAUTION:The fuser or fuser area may be hot. Clearing a jam...
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Open the rear exit, and remove the jammed pages. After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors are closed. Press Note: Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the image of a page may be reused after the page is printed but before it has successfully exited the printer if that memory is needed for another use.
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Clearing a jam in the manual feeder Remove the paper from the manual feeder. Open the front door, and remove the print cartridge assembly. Clearing a jam...
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Lift the green flap at the front of the printer, and then remove the jammed pages beneath the flap. Open the rear exit door, and remove the jammed pages. After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors are closed.
You need to know your printer model type and serial number. See the label on the printer for this information. The serial number is also listed on the menu settings page. For more information, see Printing the menu settings page on page 27.
3 Select the Print as image check box. 4 Click OK. Solution 1 Turn the printer off, wait about 10 seconds, and turn the printer back on. 2 If the Performing Self Test and Ready messages do not appear, turn the printer off and call for service.
Turning on Reduced Curl mode If the print media is curled once it exits the printer, Reduced Curl mode can be turned on to help reduce the problem. However, before turning this mode on, you should try the possible solutions offered in Troubleshooting. For more information, see The paper is curled once it exits the printer.
If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer from the wall outlet, and check the connection between the option and printer.
Solution A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error recurs, write down the error number, the problem, and a detailed description. Call for service.
Open and close the front door to run the printer setup cycle and clean the transfer roll. Toner fog or background • Check the photoconductor kit to make sure it is installed correctly.
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• Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400 or uneven edges. Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the application. Solving print quality problems...
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Print is skewed or inappropriately slanted. Transparency print • Use only transparencies recommended by the printer manufacturer. quality is poor. • Make sure the Paper Type setting in the Paper menu is set to Transparency. Solving print quality problems...
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In addition, the Enhance Fine Lines and Gray Correction options can be enabled to improve print quality. These settings are available on the driver and on the printer Embedded Web Server (EWS) interface. For more information about these options, see the driver Help.
Some print quality problems can be solved by cleaning the printhead lens. Turn the printer off. Press the button on the left side of the printer to release and lower the front door. Remove the print cartridge assembly by pulling on the toner cartridge handle.
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Install the print cartridge assembly into the printer by aligning the arrows on the guides of the print cartridge assembly with the arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go.
Administrative support Disabling control panel menus Since many people could be using the printer, an administrator may choose to lock the control panel menus to keep others from changing menu settings from the control panel. Note: Disabling the control panel menus does not prevent access to Print and Hold functionality.
Restoring factory default settings When you first enter the printer menus from the control panel, you may notice an asterisk (*) to the left of a value in the menus. This asterisk indicates the factory default setting. These settings are the original printer settings. (Factory defaults may vary for different regions.)
Web server network communications between the PC and the printer. To connect to the SSL port: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: https: //ip_address/.
IP Security provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure. IPSec can be set up between the printer and up to five hosts, using both IPv4 and IPv6. To configure IPSec through the Embedded Web Server: Open your Web browser.
You can manage the credentials by using the Embedded Web Server of the printer. To use certificates as part of the credentials: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: http://ip_address/.
Federal Communications Commission (FCC) compliance information statement The laser printer machine types 4512-420, 4512-430, and 4546 have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is...
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Warning: Electrical surges can be very destructive to equipment connected to AC power sources. If you plan to operate your printer at a voltage exceeding the voltage range(s) in the following table, you must attach a suitably rated and certified power-regulating device (such as a voltage stabilizer or UPS device) to the printer power supply. Your warranty may not cover damages caused by power surges.
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Sleep / Power Saver mode can be modified from the printer control panel. The default timeout to Sleep / Power Saver mode is 30 minutes.
Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.