Voice And Text Messaging - Polycom SoundPoint IP 500 User Manual

Directories Conference

Voice and Text Messaging

Services
Users can send and receive both Voice
Call Lists
Text messages on the SoundPoint IP 500
SIP telephone. Received messages will be
Buddy Status
indicated by a flashing Message Waiting
Indicator LED on the front of the telephone
My Status
and optionally a visual notification on the
display.
Redial
Also, if multiple lines are in use, individual
line indicators reflect voice or text messages
left on that line.
A stutter dial tone in place of normal dial
tone is also used to indicate that one or
more voice messages are waiting at the mes-
sage center.
The SoundPoint IP 500 SIP supports SIP
Conference Directories
Instant (Text) Messaging in real-time. Users
can send and receive text over their tele-
Services
phones and reply to messages directly from
the dial pad keys.
Call Lists
To listen to voice messages:
Buddy Status
2 ABC 3 DEF
1. Press
2 3
My Status
2. Select Message Center
ABC DEF
5 6
JKL MNO
5 6
3. (Optional) If multiple lines are in
Redial
JKL MNO
8 9
TUV WXYZ
8 9
4. Select from Urgent, New, or Old voice
TUV WXYZ
0
OPER
#
0
5. Press Clear to delete messages.
OPER
6. Press Connect to initiate Voice Mail
7. Follow voice prompts for usage.
*
Voice Mail is an optional feature configured
on the server and may not be supported on
your particular system. Contact your System
Administrator to find out.
†
Screen options may vary with server based
application.
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1 ABC 2
1 2
ABC
4 5
GHI JKL
4 5
GHI JKL
7 8
PQRS TUV
7 8
PQRS TUV
0
OPER
*
0
OPER
Sel Sel
Del Del
1 2
ABC
Menu 1 2
ABC
Messages .
4 5
GHI JKL
4 5
*,†
.
GHI JKL
Do Not Disturb
7 8
PQRS TUV
7 8
use, select from which line messages
PQRS TUV
are to be retrieved.
0
OPER
*
Hold Hold
0
OPER
mails.
retrieval.
*
To read text messages:
and
3 DEF 1. Press
3
Messages,
DEF
OR
6
MNO
6
Press the InstMsg soft key to read a
MNO
message just received.
9
WXYZ
9
2. (Optional) If multiple lines are in
WXYZ
use, select from which line mes-
#
sages are to be retrieved.
3. Messages appear first to last in
sent order.
4. Press the Next or Prev soft keys to
cycle through messages in order.
5. Press the More soft key to Delete,
Reply to or send a New message.
To send a text message:
3
DEF
1. Press
3
2. Select Instant Messages.
DEF
6
MNO
6
3. (Optional) If multiple lines are in
use, first select from which line to
MNO
message.
9
WXYZ
9
4. Press the New soft key.
WXYZ
5. Enter the destination extension or
#
SIP URL. Press the 1/A/a soft
key to alternate between numeric
and upper/lower case alphanu-
meric modes.
6. Press the Select soft key to choose
from various pre-scripted short
messages.
OR
Press Edit to script a custom mes-
sage. Use dialpad keys to cycle
through the character set. Use
keys 1, *, 0, and # to select special
characters.
7. Press Send when finished.
14
Del Del
Menu
and select Instant
Messages
Do Not Disturb
Hold Hold
Sel Sel
Del Del
Menu
.
Messages
Do Not Disturb
Hold Hold