Polycom SoundPoint IP 500 User Manual
Sip 1.4.x
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Also See for SoundPoint IP 500:
- User manual (31 pages) ,
- Training manual (26 pages) ,
- Quick reference manual (4 pages)
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Table of Contents
Related Manuals for Polycom SoundPoint IP 500
Summary of Contents for Polycom SoundPoint IP 500
- Page 1 User Guide ® SoundPoint IP 500 SIP 1.4.x...
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Page 2: Table Of Contents
Contents Introduction ... 1 Parts List ... 1 Installing SoundPoint Connecting Network and Power Source...2 Connecting the Handset and Optional Headset ...3 Attaching the Base...3 Features ... 4 Key Descriptions ... 5 Using SoundPoint Placing a Call ...6 Answering a Call...7 Call Hold ...7 Microphone Mute ...7 General Key Use ...8... - Page 3 Modifications...20 Installation Instructions ...20 Plug Acts as Disconnect Device ...20 Industry Canada (IC) ...21 CE and VCCI Mark ...21 Polycom Limited Warranty and Limitation Liability ... 21 Exclusions ... 22 Warranty Exclusive... 22 Service Agreements... 22 Limitations of Liability ... 22 Disclaimer ...
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Page 4: Introduction
Multiple Call Appearances, Call Hold, Transfer, and Conference over an IP network. In this User Guide, you will find everything you need to quickly set up your new telephone. Be sure to verify Parts List The following items are included in your ®... -
Page 5: Installing Soundpoint
AC wall adapter into the sup- plied LAN cable as shown. In-Line Power Option If the telephone is connected to a compat- ible Ethernet switch that can provide in-line power, the telephone will use that power option. Simply plug the keyed end of the In-... -
Page 6: Connecting The Handset And Optional Headset
Connecting the Handset and Optional Headset 1. Connect the short straight end of the telephone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the telephone. 2. Connect the headset (optional accessory) to the headset jack on the back of the telephone. -
Page 7: Features
Conference Transfer PQRS Redial PQRS OPER OPER This works best when the telephone is placed on a hard, flat surface. Display Control Keys Use the arrow keys to scroll through the displayed information. Use the Sel key to select a field of displayed data and the Del key to delete it. -
Page 8: Key Descriptions
Do Not Disturb Redial Conference Redial Redial Redial Redial Redial Dials last connected party from the telephone. Transfer Menu Hold Hold Places current active call in Hold state. Redial Messages Cancels ringing and directs incoming calls to your Voice Mail (if... -
Page 9: Using Soundpoint
Services † address as Call Lists PQRS PQRS Buddy Status My Status Redial To obtain the IP address of your telephone, press General. The IP address is listed together with other network information. PQRS PQRS WXYZ OPER WXYZ During a call, users can alter-... -
Page 10: Answering A Call
Hold Hold retrieve the call. Microphone Mute During a call, press . The LED on the telephone lights up and a flashing micro- phone on the display indicates that the other party (parties) cannot hear you. Conference Directories Services Call Lists... -
Page 11: General Key Use
Ending the call on the conference originator’s telephone will terminate the conference. Menu Messages 3. Dial the telephone number of the Directories second party. Do Not Disturb Services 4. When the second party answers, press or the Confrnc soft key again Conference to join all parties in the conference. -
Page 12: Call Timer
Buddy Status Redial My Status Press to dial the last call placed Redial from your telephone. Call Forwarding Calls may be Forwarded (Diverted) to another extension as follows: 1. Press the Forward soft key from the telephone’s idle display. 2. (Optional) If multiple lines are in use, select which line to forward. -
Page 13: Do Not Disturb
Headset Memory Mode As an option, the headset can be permanent- Hold Hold ly enabled to place and receive calls from any audio keys on the telephone. This is especially useful for regular headset users. To do this: 1. Press Menu 2. -
Page 14: Display Contrast
Do Not Disturb Redial Call Lists Hold Hold Conference Directories A local list of calls missed, received, and placed is maintained by the telephone (up to Services 100 for each). Press Conference Directories Call Lists Missed, Received, or Placed Calls as de-... -
Page 15: Contact Directory
Contact Directory In addition to a directory of missed, placed, or received calls, the telephone can store a local directory of 200 or more contacts*. Users can add, delete, edit, dial, search, or instant-message any contact in this list through just a few key strokes. -
Page 16: Multiple Lines
Dial shortcuts for outbound dialing. Typically, the top-most line key is reserved for the principle DN of the telephone. Depending on how your telephone is configured, the dis- play could resemble one of the screens shown: To remove a Speed Dial entry: 1. -
Page 17: Multiple Call Appearances
Multiple Call Appearances Each line configured on the telephone can have two call appearances. This is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304. -
Page 18: Voicemail And Voice And Text Messaging
Text messages on the telephone. Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the telephone and optionally a visual notification on the display. Individual line indicators reflect voice or text messages left on that line (useful if multiple lines are in use). -
Page 19: Distinctive Ringing / Call Treatment
“Buddy List”. The status of buddies is Redial displayed and updated in real time. Each Hold telephone can also be “watched” by up to eight other telephones. To add or delete a contact from your buddy list, or block a contact: 1. -
Page 20: Instant Messaging
Instant Messaging See Voicemail and Voice and Text Messaging. Multilingual Support (Localization) Many languages and call progress tones are supported by the telephone. To change language: 1. Press Menu and select Settings. 2. Scroll down to and select Language. -
Page 21: Phone Reboot
In the case of problems, it may be possible to restore normal operation of your telephone without rebooting. Contact your System Administrator before attempting to reboot the telephone. Troubleshooting No Dial-Tone Verify power is correctly applied to the ®... - Page 22 No Response from Feature Key Presses Directories Conference Verify telephone is in active state: Services • Make a call to the telephone to check for inbound call display and Call Lists ringing as normal. If successful, try Buddy Status to press feature keys within the call...
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Page 23: Safety And Compliance
4. Consult the dealer or an experi- ence radio/TV technician for help. by Polycom, Inc. could void the user’s authority to operate the equipment. L’Installation doit être exécutée confor- mément à tous les règlements nationaux applicable au filage électrique. -
Page 24: Industry Canada (Ic)
Polycom or its authorized reseller. Polycom’s sole obligation under this ex- press warranty is at Polycom’s option and... -
Page 25: Exclusions
Exclusions Polycom will not be liable under this limited warranty if its testing and exami- nation disclose that the alleged defect or malfunction in the product does not exist or results from: • Failure to follow Polycom’s installa- tion, operation, or maintenance instruc- tions. -
Page 26: Disclaimer
Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copy- right or other notices. Polycom, the Polycom logo design, and SoundPoint are trademarks of Polycom, Inc. in the U.S. and various other coun- tries. and to permit persons to whom the Soft-... - Page 27 ITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LI- ABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
- Page 28 Milpitas, CA 95035 ©2003 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective compainies. 1725-11519-001 Rev. B...