VeriFone PINpad 1000SE Installation Manual
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VeriFone PINpad 1000SE Installation Manual

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PINpad 1000
SE
Installation Guide
VeriFone Part Number 22902, Revision C

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Summary of Contents for VeriFone PINpad 1000SE

  • Page 1 PINpad 1000 Installation Guide VeriFone Part Number 22902, Revision C...
  • Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.

  • Page 3: Table Of Contents

    ONTENTS ........3 R E F A C E Audience.
  • Page 4 Cleaning Kit..........22 Documentation .

  • Page 5: Preface

    PINpad 1000 units. Chapter Service and Support. Provides information on cleaning PINpad 1000 units, contacting your VeriFone representative or service provider, as well as information on how to order accessories or documentation from VeriFone. Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a problem in terminal installation and configuration.

  • Page 6: Guide Conventions

    REFACE Guide Conventions Guide Various conventions are used to help quickly identify special formatting. Conventions Table 1 describes these conventions and provides examples of their use. Table 1 Document Conventions Convention Meaning Example Blue Text in blue indicates terms that are cross Guide Conventions.

  • Page 7: Hapter

    (EBT), and other PIN-based transactions. This compact, easy-to- use device connects to most existing point-of-sale (POS) controllers such as VeriFone Omni or TRANZ transaction terminals, ZON II microcomputers, or other microcomputer-based systems. The controller directs all PlNpad device operations, including communication with the remote host computer, if applicable, and offers a fast, simple way to be accept the latest in PIN-based transactions.

  • Page 8: Features And Benefits

    Meets ISO and ANSI standards for PIN encryption, key management, and MAC. • Incorporates tamper-detection glued case to resist unauthorized intrusion and supports a broad spectrum of software-based security features. • Key injection simplified and secured with VeriFone’s SecureKit key loading software. 1000SE I NSTALLATION UIDE...
  • Page 9 Removable privacy shield offers option of supplemental physical security. • Optional key overlays allow localizing by language. • Well-planned shape works with existing VeriFone PINpad stands and wall- or counter-mounting hardware. • Connects with most POS payment terminals, PCs, and ECRs.
  • Page 10 NTRODUCTION Features and Benefits 1000SE I NSTALLATION UIDE...

  • Page 11: Setup

    HAPTER Setup This chapter describes the setup procedure for PINpad 1000 units, in the following sections: • Select Location • Unpack Shipping Carton • Examine Unit Features • Connect Unit to Controller • Connect Unit to a PC/AT (optional) • Use Stand Adapter •...

  • Page 12: Electrical Considerations

    Do not use a unit that has been tampered with or otherwise damaged. WARNING The PINpad 1000 unit comes equipped with tamper-evident labels. If a label or component appears damaged, immediately notify the shipping company and your VeriFone representative or service provider immediately. 1000SE I NSTALLATION UIDE...

  • Page 13: Examine

    ETUP Examine Unit Features Examine Before continuing the installation process, observe features of the PINpad 1000 Unit Features unit. Figure 2 illustrates the basic features: DISPLAY PROGRAMMABLE FUNCTION KEYS TELCO-STYLE KEYPAD COLOR-CODED FUNCTION KEYS Figure 2 PINpad 1000 Features The PINpad 1000 unit includes the following features: •...

  • Page 14: Connect Unit To A Pc/At (Optional)

    IBM PC/AT or to a PC/AT compatible for general use, or the PC/AT will be running MKIXOR software for key (optional) insertion, VeriFone sells special cable products to provide power to run the PINpad 1000 (refer to Accessories and Documentation).

  • Page 15: Use Stand Adapter

    Reconnect power to the PC/AT. Using an incorrectly rated power supply can damage the unit or cause it not to CAUTION work properly. VeriFone recommends using only VFN# CPS04951-xx but supports VFN# CPS11220-3A if used with a country-specific power cord (see Specifications for detailed power supply specifications).

  • Page 16: Screw-Mounting The Adapter

    ETUP Use Stand Adapter Screw-Mounting The stand adapter may also be screwed directly to a wall or countertop. the Adapter • Use screw anchors when fastening the adapter to a cement or brick wall. • When fastening the plate to drywall, the screws must go into the studs behind the wall.

  • Page 17: Use Privacy Shield

    ETUP Use Privacy Shield Use Privacy Figure 7 shows an example of an installed privacy shield. Shield Figure 7 Installed Privacy Shield Use Unit Startup Upon startup, the PINpad 1000 briefly displays the version and date (example: 4E00001 1 W94) followed by the idle prompt. Idle Prompt The idle prompt indicates the PINpad 1000 is ready for use.
  • Page 18 ETUP Use Unit 1000SE I NSTALLATION UIDE...

  • Page 19: Hapter

    HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the PINpad 1000 unit. Unit Power PINpad 1000 unit: 6-14 V DC maximum power 36.5mA Requirements Temperature Operating temperature: 0 to 40 C (32 to 104 Humidity Relative humidity: 15% to 90%; no condensation External •...
  • Page 20 PECIFICATIONS Weight 1000SE I NSTALLATION UIDE...

  • Page 21: Hapter

    To clean the unit, periodically use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. For best results, use a Verifone Cleaning Kit (refer to Accessories and Documentation).
  • Page 22 One MRA number must be issued for each PINpad 1000 unit you return to VeriFone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned.

  • Page 23: Accessories And Documentation

    Power Cord 07152-xx United States of America VeriFone supports different power cords based on the country where they will be NOTE used. Contact your local VeriFone representative or service provider to identify the best power supply for your needs.
  • Page 24 ERVICE AND UPPORT Accessories and Documentation Cleaning Kit 02746-01 VeriFone Cleaning Kit Documentation 22900 PINpad 1000 Certifications and Regulations 22901 PINpad 1000 Quick Installation Guide 22903 PINpad 1000 Reference and Programmers Manual 22906 PINpad 1000 Stand Adapter Quick Installation Guide...
  • Page 25 Do not, under any circumstance, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local VeriFone service provider. Service conducted by parties other than authorized VeriFone representatives may void any warranty.
  • Page 26 VeriFone, Inc. 2455 Augustine Drive Santa Clara CA 95054-3002 Tel: (800) VeriFone (837-4366) www.verifone.com PINpad 1000 Installation Guide VeriFone Part Number 22902, Revision C...

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