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C80XFR SERIES
www.NightOwlSP.com
USER'S MANUAL
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Summary of Contents for Night Owl C80XFR Series

  • Page 1 USER’S MANUAL C80XFR SERIES 24/7 24/7 SUPPORT SUPPORT www.NightOwlSP.com English English Español / Français Español / Français...
  • Page 2 Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. In addition to warranty and technical support benefits, you have access to our vast library of free instructional “How to Videos.”...
  • Page 3 TABLE OF CONTENTS...
  • Page 4: Table Of Contents

    6.1.5 Date and Time Setup .......29 6.1.6 Night Owl Connect App ......30 6.1.6 (a) Using Night Owl Connect .
  • Page 5 6.2.4 Menu Screen ........45 Chapter 7: Menus and Settings .
  • Page 6 Customer Support ..........Back Cover Night Owl’s DVRs are manufactured for quality and ease of use. As such, our DVRs contain menus designed for advanced users that should not be adjusted without having enhanced knowledge regarding the menu.
  • Page 7 CHAPTER 1 FCC WARNINGS...
  • Page 8: Chapter 1: Fcc Warnings

    Chapter 1: FCC Warnings This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
  • Page 9 CHAPTER 2 SAFETY INSTRUCTIONS...
  • Page 10: Chapter 2: Safety Instructions

    Chapter 2: Safety Instructions USE THE PROVIDED POWER ADAPTER. Do not use this product with a power source that applies more than the specified voltage. NEVER INSERT METAL INTO THE DVR CASE OR ITS OPENINGS. Inserting metal into the DVR case may cause electric shock. DO NOT OPERATE IN WET OR DUSTY AREAS.
  • Page 11 CHAPTER 3 SPECIFICATIONS...
  • Page 12: Chapter 3: Specifications

    Items Not Included RESET LAN1 LAN2 LAN3 LAN4 Monitor Router NOTE: Monitor is required Mounting Safety for initial setup. Hardware Stickers Mouse (x1) NOTE: For best results, use the included Night Owl accessories. Third party accessories may not work properly.
  • Page 13: Dvr Diagram

    3.2.1 DVR Diagram Once you have downloaded Night Owl Connect and connected your DVR to your router, you can network your DVR by scanning the QR Code which is located on the top of the DVR. FRONT VIEW QR Code REAR VIEW Images used are for reference only.
  • Page 14: Camera Diagram

    3.2.2 Camera Diagram CAMERA Built-In Spotlight Wide Viewing Angle 85º 4K Resolution Night Vision up to 100 ft. 3-Axis Mounting Bracket (Vandal-Proof Wire Camera Protection) Video/Power Cables Connect all cameras locally before final placement to ensure that all components function properly. 4.2.3 Mouse Diagram 3.2.3 Mouse Diagram MOUSE...
  • Page 15 CHAPTER 4 CAMERA INSTALLATION...
  • Page 16: Chapter 4: Camera Installation

    Chapter 4: Camera Installation 4.1 Video/Audio Connect all cameras locally before final placement to ensure that all components function properly. Locate an included 60 foot Video/Power cable. Connect a camera to one end of the cable by matching the BNC connectors (yellow) and DC power connectors (red).
  • Page 17: Power

    Plug the power splitter into the labeled camera power supply, then plug the camera power supply into an available wall outlet or UPS. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
  • Page 18: Mounting The Cameras

    4.3 Mounting the Cameras Connect all cameras locally before final placement to ensure that all components function properly. Camera distance from DVR. The further the camera is from the DVR or monitor, the higher the chances of signal degradation. The camera’s power supply should be located as near to the camera as possible. When the distance from the DVR exceeds 160 ft., the power level drops, resulting in video degradation.
  • Page 19 Follow these instructions to correctly install your cameras. Locate a camera and choose a location where you would like to mount the camera. Indicate screw positions by marking three holes on the surface where you plan to mount the camera, using the holes in the camera base as a guide.
  • Page 20 CHAPTER 5 INSTALLATION...
  • Page 21: Chapter 5: Dvr Installation

    Chapter 5: DVR Installation 5.1 Connecting to a TV (via HDMI) Locate the included HDMI cable. HDMI Plug one end of the cable into the HDMI port on the back of the DVR. Connect the other end of the cable to an available HDMI input on your TV or monitor. Monitor TV / MONITOR Select the appropriate video input channel on your TV or monitor to view the DVR.
  • Page 22: Power

    (UPS), plug the adapter cable into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
  • Page 23 CHAPTER 6 GETTING STARTED...
  • Page 24: Chapter 6: Getting Started

    Chapter 6: Getting Started 6.1 Startup Wizard When the DVR is powered on it displays the Night Owl logo while initializing. After initialization, you are prompted to use the Startup Wizard. Follow the on-screen instructions to: Complete the basic setup of your DVR.
  • Page 25: Camera Test

    6.1.1 Camera Test The Camera Test screen of the Startup Wizard serves as a reminder to test the camera connections to the DVR. If a connected camera displays a “No Signal” message, please visit www.NightOwlSP.com and click on the Support tab. 6.1.2 Network Test The Network Check screen of the Startup Wizard displays instructions for how to connect your DVR to the Internet.
  • Page 26 The Advanced Network Configuration tab is recommended only for advanced users. Once the Internet connection has been established, the Startup Wizard displays a successful connection screen. If your DVR is not able to establish Internet connectivity, a Connection Failed screen appears. Follow the instructions on this screen to re-test the network.
  • Page 27: Firmware Check

    6.1.3 Firmware Check The Firmware Check screen of the Startup Wizard automatically checks for updated firmware for your DVR. NOTE: If your DVR does not have a network connection, the firmware will not update. If a firmware upgrade is detected, the startup wizard displays the screen below. Please select “Upgrade” to download and install the new upgrade to your system.
  • Page 28: Password Creation

    The Password Creation screen of the Startup Wizard requires you to create an admin password for your DVR system. Night Owl strongly suggests that you write down your admin password in the Quick Setup Guide of your DVR, as you will be required to log in any time you want to configure or adjust your system settings.
  • Page 29: Date And Time Setup

    NOTE: Forgot the admin password? Click the “Forgot PWD?” tab in the Startup Wizard and a Secure Code will be sent to your recovery email address. Enter the Secure Code when prompted, then create a new password for the DVR. Your DVR MUST be connected to the Internet to receive the secure code.
  • Page 30: Night Owl Connect App

    6.1.6 Night Owl Connect App The Night Owl Startup Wizard gives you information on where to find the Night Owl Connect App and how it can be used to remotely view your DVR recordings and live stream. Follow the next steps to create your Night Owl Connect account.
  • Page 31: A) Using Night Owl Connect

    6–20 characters. After completing the account setup and verification process, sign into the App and tap the “+” symbol to add a device. The Night Owl Application leads you through the rest of the setup process.
  • Page 32 When adding a new device, it may take 5–10 minutes before you begin receiving notifications. A device can be added to the Night Owl Connect App by using the application’s Smart Auto Detection or through a QR Code Setup. With Smart Auto Detection, your DVR will automatically be detected by the Night Owl Connect software, making connecting easy! To use this preferred method, ensure your Smart Device and DVR are both on the same network.
  • Page 33 On the Device Login screen, enter the login information for the DVR (Remember, the DVR login and Night Owl Connect App login are different). The DVR username is admin by default. If you are not the admin, login with your username credentials.
  • Page 34: B) App Overview

    6.1.6 (b) App Overview Add Device Account Live View Add compatible devices Manage account settings, Displays real-time to the App. add a shared device, and footage of your system. change password.
  • Page 35: Password Verification

    6.1.7 Password Verification The Password Verification screen of the Startup Wizard displays your Admin password. Night Owl strongly recommends writing down your password within the Quick Setup Guide of your DVR. 6.1.8 Camera/Channel Settings The Camera/Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras...
  • Page 36: Camera Positioning

    Night Owl Connect App to easily adjust your cameras’ position and viewing angle. NOTE: The “Live View” feature in the Night Owl Connect App allows you to gauge the position and viewing angle of your cameras before mounting. You still have to physically adjust the cameras.
  • Page 37 The second Channel Configuration screen of the Startup Wizard allows you to configure the following channel settings: Edit channel name. Turn on/off alarm (push notifications). Define motion detection area. Adjust motion sensitivity. Configure channel recording schedule: 24/7 Motion – Channel records when motion is detected. 24/7 Continuous –...
  • Page 38: Default Channel(S) On Screen

    6.1.11 Default Channel(s) On Screen The Default View screen of the Startup Wizard allows you to select the default view of the monitor connected to your DVR. You may select several viewing options from the drop-down menu: 1*1 channels on screen. 2*2 channels on screen.
  • Page 39: Helpful Links And Support

    Remote Viewing Support page For more information, visit www.NightOwlSP.com and click the Support tab at the top of the page. 6.1.13 Wizard Complete Once you have successfully completed the Startup Wizard, click “Finish” to begin using your Night Owl DVR.
  • Page 40: Displays And Icons

    6.2 Displays and Icons The following sections describe the main screens you access for login, playback, recording and configuration. 6.2.1 Login Screen Any time you want to configure or adjust your system settings you will be required to login by entering your user name and password.
  • Page 41: Live View (All Channels)

    Human Detection Icon: Indicates that an alarm event due to human activity has taken place. Night Owl Logo: Indicates that the coaxial transmission protocols are operating. Facial Recognition Icon: Indicates that an alarm event due to human activity has taken place.
  • Page 42: Right-Click Menu

    6.2.3 Right-Click Menu Main Menu: Access the main menu to configure or adjust settings. Be sure to store your username and password in a safe location. You will need this information to access the main menu. Lock Screen: Manually locks or unlocks screen. Once the screen is locked, you need to enter your username and password to gain access.
  • Page 43: A) Spotlight Menu

    6.2.3 (a) Spotlight Menu For cameras with spotlights, use this sub menu to adjust the settings of the light. On - All Bubble: Turns on the spotlight(s) for camera(s) with this feature that are connected to the DVR. On - Ch.1 - Ch.8 Bubble(s): Activates the spotlight for the spotlight camera connected to the selected channel. Off - All Bubble: Turns off the spotlight for all spotlight cameras connected to the DVR.
  • Page 44: B) Facial Detection Menu

    6.2.3 (b) Facial Detection Menu With Facial Detection enabled, this menu populates with detected faces. Detected faces appear on the left side of the menu. The right side of the window shows the facial match if the person’s profile exists in the DVR’s Familiar Faces database.
  • Page 45: Menu Screen

    6.2.4 Menu Screen Access the main menu by selecting the Menu Icon on the Live View bar. Within the menus, you will be able to access settings and parameters for all aspects of your DVR system. General Menu: Access Display, Network, DDNS, and Chromecast submenus and mange the settings for those categories.
  • Page 46 CHAPTER 7 MENUS AND SETTINGS...
  • Page 47: Chapter 7: Menus And Settings

    Chapter 7: Menus and Settings Some menu screens allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To).
  • Page 48: General Menu

    7.1 General Menu The general menu allows you to access display and network settings for your DVR system. 7.1.1 Display Slide Show: By default, checking the box for Slide Show activates all views. To remove a view, deselect the box and/or boxes next to the view you want removed. Slide Show Time: Adjust the length of time that each channel is displayed during the sequential view.
  • Page 49: Network

    7.1.2 Network ADVANCED Find network values and optimize connectivity based on your Internet connection. In most cases the values should populate automatically once your DVR is connected to your Modem/Router and Internet connection is established. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking.
  • Page 50: Ddns

    Please visit www.NightOwlDVR.com to register for your free domain name (DNS). DDNS Type: When using the Night Owl free domain name server, you must configure this setting to NIGHTOWL. Enable: Allows you to enable or disable the use of DDNS protocol.
  • Page 51: Google Home

    The Google Home Menu allows you to enable or disable the streaming feature. For more information on using Google Home, please visit our support site. Support Link: Night Owl Connect - Google Home Enable: When selected, the device can stream to Chromecast.
  • Page 52: Cameras Menu

    7.2 Cameras Menu Adjust or modify the settings for each camera connected to your DVR. 7.2.1 Settings Channel Name: Select the channel you want to configure. Selection of the Type of Motion Trigger: Motion Detection Enable: When checked, the motion detection feature will be enabled on the selected channel.
  • Page 53: A) Advanced

    7.2.1 (a) Advanced Sensitivity: Adjusts the level of motion detection. A lower setting requires more movement in the camera range to begin recording. Area: Clicking “Set” allows you to configure areas which will and will not detect motion. Red boxes denote areas that detect motion, and uncolored boxes show areas that will not.
  • Page 54 Set the push notification schedule by following the steps below: Select the day you want to configure. Configure up to four time spans for which you would like to receive push notifications. Checking the box next to the set time frame activates the push notification schedule. Continue editing by selecting different days from the drop-down menu.
  • Page 55: B) Setting Detection Area

    Night Owl utilizes high tech UTC cabling which sends a signal from the camera to the DVR.
  • Page 56: Advanced

    7.2.2 Advanced View or modify general recording settings for your DVR system. NOTE: Turning on the Spotlight feature requires enabling the “Human Detection,” “Motion,” and “Light” settings under the Cameras>Motion Settings, within the DVR. Channel: Select a channel to edit. Video Compression: Set the video compression format to optimize transmission bandwidth and storage space on your DVR.
  • Page 57: Adjustments

    7.2.3 Adjustments Channel Names: Set display options for each channel. Time Display: Time displayed on channel view. Channel Title: Display channel name on channel view. Record Status: Display record status on channel view. Alarm Status: Display alarm status on channel view. Channel: Set the channel to edit.
  • Page 58: Familiar Face

    7.2.4 Familiar Face The familiar face menu performs 2 primary roles. Allows the user to create a maximum of 32 familiar face profiles that can have multiple images saved to it. Compares the profiles to images found in the Facial Detection alarms to verify if a face is recognized. Channel: Select the channel and use the Channel button to open a menu.
  • Page 59: A) Familiar Face Upload - Channel

    7.2.4 (a) Familiar Face Upload - Channel From this menu, facial capture technology scans the currently selected camera for a face. To create a profile: Select “Refresh” to load the face into the template. Name the new profile being created. Categorize facial images in the database.
  • Page 60: B) Familiar Face Upload - Usb

    7.2.4 (b) Familiar Face Upload - USB The USB device will be scanned for images. To create a profile: Select the image from the list on the left. Name the new profile being created. Categorize facial images in the database. Select the photo view, either front, right side, or left side.
  • Page 61: C) Familiar Face Upload - Hdd

    7.2.4 (c) Familiar Face Upload - HDD From this menu, the HDD is scanned for images based on the date selected. To create a profile: Select an image from the list view on the left. Name the new profile being created. Categorize facial images in the database.
  • Page 62: Record Menu

    7.3 Record Menu From this menu you can enable recording, set video settings and adjust streaming options. 7.3.1 Schedule Channel: Select the channel to edit recording settings. Video Length: Enter the duration of time to record when motion is detected, between 1 and 120 minutes.
  • Page 63: Playback

    7.3.2 Playback 7.3.2 (a) Video Playback Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right-click to exit back to the menu screen. Playback Origin: Select the origin of the playback, it’s possible choosing two options: Read/Write: Reading the recording on the HDD.
  • Page 64: B) Right-Click Menu

    7.3.2 (b) Right-Click Menu Right-click within the Video Playback screen to access the menu bar (as shown above). This menu bar allows you to go back, exit to the live view, stop playing, enter full screen, or change the decoding for the playbacks (not recommended).
  • Page 65 Start/Play/Pause: Start/Play/Pause playback. Play Backward/Pause: Play/Pause backward playback. Stop: Stop playback. Slow Down: Slow down video playback (x1/2, x1/4, x1/8). Rewind: Rewind video playback (x1/2, x1/4, x1/6, x1/8). Fast Forward: Fast Forward video playback (x1/2, x1/4, x1/6, x1/8). Previous Frame: Move the video to the previous video frame. Next Frame: Move the video to the next video frame.
  • Page 66: C) Playback Modes - Facial Detection

    7.3.2 (c) Playback Modes - Facial Detection From the menu shown below, Facial Detections that have taken place can be viewed here. The user can change the channel, or date and then use the “Import” button to add the image to a new profile.
  • Page 67: Export Recordings

    7.3.3 Export Recordings To export a Recording, once you have selected a specific date, switch to Export Recording Mode by clicking the Export File icon. A list of all recordings will show in the navigation panel. You can play the video on the video screen before exporting. Play the video on the video screen, before exporting, by double clicking the video segment you want to watch.
  • Page 68 The backup Dialog: Refresh: Will search for USB storage devices plugged into the DVR. Backup: Export the recording videos. Burn: Start recording the live view video in the selected flash drive. Format: Format the selected flash drive. NOTE: This option will delete all data from your flash drive.
  • Page 69 When “Backup” option is selected: Recording: Recording Options: Motion Detection (MD), Manual, General, Alarm/MD, and All. Channel: The channel to export recordings. Start Time: Date/Time to start searching for recordings. End Time: Date/Time to end the search for recordings. Remove: Delete the recording from the search. Add: Shows the recordings.
  • Page 70: Device Menu

    7.4 Device Menu 7.4.1 HDD Check available memory on your DVR HDD and set recording parameters to optimize storage. Select: If multiple drives are installed, choose the HDD you would like to customize. Format Storage: Select to create free space on the Hard Disk Drive by permanently deleting the existing data.
  • Page 71: Ptz

    Protocol: Is the type of PTZ data protocol that the DVR will use to control the PTZ cameras. The Default Value for Night Owl’s PTZ camera is PelcoD. Address: Enter an ID number for the PTZ camera, greater than 0. If using multiple PTZ cameras, ID numbers cannot be the same.
  • Page 72: B) Using Control Method Utc (Up-The-Coax)

    7.4.2 (b) Using Control Method UTC (Up-The-Coax) If you are connecting a PTZ camera that utilizes UTC (Up-the-Coax) technology and does not require the use of the RS-485 port, you will need to change the control method for the channel the PTZ is connected to. As the PTZ camera and DVR will communicate via the BNC Video/Power cable, you will need to change the control method to UTC.
  • Page 73: System Menu

    7.5 System Menu 7.5.1 General Set or adjust basic DVR settings such as the time, date and language. System Time: Manually set the date and time of your DVR. Date Format: Choose the display format for the date. You can select Month/Day/Year, Year/Month/Day or Day/Month/Year.
  • Page 74: A) Dst

    7.5.1 (a) DST Configure Daylight Savings Time settings. DST: Enable or Disable the Daylight Savings Time feature. Week Day - Date: Indicate whether you would like this feature to be applied the week of or an exact date. Start Time: Select the date and time to apply the DST offset. End Time: Select the date and time to remove the DST offset.
  • Page 75: B) Ntp

    7.5.1 (b) NTP Configure National Time Protocol. Server Address: Select the server that the DVR will use.
  • Page 76: Users

    7.5.2 Users Create and modify user’s permissions. Modify User: Select an existing user from the list to change the Username, Enable or Disable password access and modify permissions. Modify Group: Select an existing group from the list to change the Group Name, Enable or Disable password access and modify permissions.
  • Page 77: A) Modify User

    7.5.2 (a) Modify User User Name: Create the new user’s User Name. Memo: Optional description of the new user account. Group: Select a group to administer authority parameters. Authority: Customize DVR authorities for the selected Group.
  • Page 78: Info

    Keep in mind you can also scan the QR Code on this screen using your Night Owl Connect App to quickly reconfigure your mobile device via our Owl Scan feature.
  • Page 79: Log

    7.5.4 Log Search for logs of all events and notifications on the DVR. Type: Select the type of event log that you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system. For example, System logs are recorded when the DVR time is synced with NTP (if enabled) or if the system is turned on or off.
  • Page 80: Advanced Menu

    7.6 Advanced Menu Configure additional settings related to maintenance, hard drive space and upgrades. 7.6.1 Maintain Adjust settings related to default user access and reboot schedules. Reboot: Set the frequency of reboots if this feature is enabled. Auto Delete Old Files: Set whether you would like the DVR to automatically delete old files. This option is like the Overwrite option, however this allows you to customize the time period in which the HDD will automatically delete old recordings.
  • Page 81: Events

    Within the Load Default menu, you may select which settings you would like to restore to default. 7.6.2 Events Configure notification settings for other triggered events not related to motion detection such as disk error, disk full and/or video loss. These events will be added to the Alarm Status window.
  • Page 82 Buzzer: Turn an audible buzzer on for a duration of time to alert you when this Event Type happens. Deselect to disable this feature. Push: Select this option to send a notification to your Night Owl Connect App when this Event Type happens. NOTE:...
  • Page 83: Alarm Status

    7.6.3 Alarm Status The Alarm Status notification message shows each camera’s alarm status. To prompt the Alarm Status message, enable the “Show Message” check mark on the Camera>Motion or the Advanced>Events menus. By default, this message is disabled. Index: Represents each camera. Type of Alarms: Video Loss: Video loss is regarded as an alarm event and occurs any time the DVR does not receive an active video signal on any of its inputs.
  • Page 84 Red Check: The alarm is happening. Green Check: Unchecked alarm that already finished. Empty Box: No trigger detected. Clear Alarm State In Time: 0 Seconds: 0 Seconds: Clear alarm after 0 seconds. 5 Seconds: Clear alarm after 5 seconds. 30 Seconds: Clear alarm after 30 seconds. 5 minutes: Clear alarm after 5 minutes.
  • Page 85: Auto Upgrade

    7.6.4 Auto Upgrade Control settings for auto upgrades of the DVR firmware. Upgrade from USB: Upgrade the DVR firmware from a USB flash drive. To upgrade DVR firmware, insert a USB flash drive containing the DVR upgrade file into the USB port on the back of your DVR.
  • Page 86 CHAPTER 8 GLOSSARY...
  • Page 87 Chapter 8: Glossary C80XFR: 4K Hi-Definition Analog System with Human Detection Technology and Built-in Motion-Activated Spotlights. DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, addresses, URL’s or other information on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address.
  • Page 88 CHAPTER 9 WARRANTY...
  • Page 89 Product. In no event shall Night Owl be liable for any special or consequential damages arising from the use of the Product or arising from the malfunctioning or non-functioning of the Product or for any delay in the performance of this warranty due to any cause beyond its control.
  • Page 90 Disclaimer Certain uses, publication and/or distribution of video/audio recordings from security cameras and/or audio devices are prohibited or restricted by federal, state and local laws. When enabling and/or using audio recording features with your hidden security camera, be sure to comply with the laws in your country, state and locality.
  • Page 91 CHAPTER 10 TROUBLESHOOTING...
  • Page 92 Chapter 10: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Solutions 1.
  • Page 93 Error Possible Causes Solutions 1. Check the camera video cable and connections. 2. Disconnect and reconnect the There is no picture on selected Camera cables are loose or have cable at the system and at channels/camera picture is not become disconnected. the camera.
  • Page 94 CHAPTER 11 USER INFORMATION...
  • Page 95 Chapter 11: User Information Be sure to write down all the important information below and place it in a secure location. General DVR Information NOTE: This information can be found on page 76 and 78. Admin Password: User Password: Model Number: UID: Internet Login Information NOTE:...
  • Page 96 NEED HELP? Why Call? Our Support Site Has It All! For system manuals, troubleshooting guides, FAQs, video tutorials and more: Please visit www.NightOwlSP.com. Click the Support tab. Type C80XFR in the search bar. Access the support material needed. CONTACT US PHONE EMAIL WEBSITE...

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