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USER’S MANUAL IH8 SERIES 24/7 SUPPORT www.NightOwlSP.com English Español / Français...
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Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. Make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you will have access to our multitude of free instructional “How to Videos”.
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Customer Support ..........Back Cover Night Owl’s NVRs are manufactured for quality and ease of use. As such, our NVRs contain menus designed for advanced users that should not be adjusted without having enhanced knowledge regarding the menu.
Chapter 1: FCC Warnings This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
Chapter 2: Safety Instructions USE THE PROVIDED POWER ADAPTER. Do not use this product with a power source that applies more than the specified voltage. NEVER INSERT METAL INTO THE NVR CASE OR ITS OPENINGS. Inserting metal into the NVR case may cause electric shock. DO NOT OPERATE IN WET OR DUSTY AREAS.
(x1) (x1) Adapter (x1) Cord Items Not Included RESET LAN1 LAN2 LAN3 LAN4 Safety Mounting Remote Waterproof Monitor Router Stickers Hardware Cable Cover(s) NOTE: For best results, use the included Night Owl accessories. Third party accessories may not work properly.
3.2.1 NVR Diagram Once you have downloaded Night Ow HD and connected your NVR to your router, you can network your NVR by scanning the QR code which is located on the top of the NVR. FRONT VIEW QR Code Model # REAR VIEW POWER...
3.2.2 Camera Diagram CAMERA 4K (8MP) HD Resolution IR Cut Filter Audio Enabled Base Ethernet/Power Cables The exact cameras included with your system may vary by model. Connect all cameras locally before final placement to ensure that all components function properly. 3.2.3 Mouse Diagram MOUSE Live Viewing:...
Chapter 4: Camera Installation 4.1 Video/Audio Connect all cameras locally before final placement to ensure that all components function properly. Locate an included 100 foot Ethernet cable. Ethernet Cable Insert one end of the Ethernet cable into the cable covers as shown in the image below. Connect the covered end of the Ethernet cable to the camera’s power cable.
Cameras, additional cables, power adapters and splitters only included in certain security kits. Check the product packaging for detailed kit contents. Make sure all cameras are working prior to mounting by connecting them as described in the section above. Once all cameras are confirmed to be fully operational, you can run the cables and mount the cameras at their final locations.
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Follow these instructions to correctly install your cameras. Locate a camera and choose a location where you would like to mount the camera. Indicate screw positions by marking three holes on the surface where you plan to mount the camera, using the holes in the camera base a guide.
Chapter 5: NVR Installation 5.1 Connecting to a TV (via HDMI) Locate the included HDMI cable. HDMI Plug one end of the cable into the HDMI port on the back of the NVR. Connect the other end of the cable to an available HDMI input on your TV or monitor. MONITOR Select the appropriate video input channel on your TV or monitor to view the NVR.
(UPS), plug the adapter cable into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your NVR in the event of a power surge.
Chapter 6: Getting Started 6.1 Startup Wizard When your NVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: Complete the basic setup of your NVR.
6.1.1 Camera Test The Camera Test screen of the Startup Wizard serves as a reminder to test the camera connections to the NVR. If a connected camera displays a “No Signal” message, please visit www.NightOwlSP.com and click on the Support tab. 6.1.2 Network Check The Network Check screen of the Startup Wizard displays instructions for how to connect your NVR to the Internet.
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The Advanced Network Configuration tab is recommended only for advanced users. Once the internet connection has been established, the Startup Wizard will display a successful connection screen. If your NVR is not able to establish Internet connectivity, a Connection Failed screen will appear. Follow the instructions on this screen to re-test the network.
6.1.3 Firmware Check The Firmware Check screen of the Startup Wizard will automatically check for updated firmware for your NVR. NOTE: If your NVR does not have a network connection, the firmware will not update. If a firmware upgrade is detected, the startup wizard will display the screen below. Please select “Upgrade” to download and install the new upgrade to your system.
The Password Creation screen of the Startup Wizard requires you to create an admin password for your NVR system. Night Owl strongly suggests that you write down your admin password within the Quick Setup Guide of your NVR, as you will be required to log in any time you want to configure or adjust your system settings.
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Simply click on the text box to open the on-screen keyboard. Use this keyboard to create your admin password and to input your recovery email address. If you have forgotten your Admin password, simply click on the Forgot Password tab in the Startup Wizard and a Secure Code will be sent to your recovery email address.
6.1.6 Night Owl HD The Night Owl HD screen of the Startup Wizard gives you information on where to find the Night Owl HD App and how it can be used to remotely view your NVR recordings and live stream.
Please scan the QR Code on your TV/Monitor within the Startup Wizard. Once you have installed the Night Owl HD app on your smart device and create an account, you can scan the QR code on the Startup Wizard to configure your NVR with the Night Owl HD app! NOTE: In order to view your system remotely, your NVR must be connected to the Internet.
6.1.9 Camera Positioning The Camera Positioning screen of the Startup Wizard shows how you can use the Live View feature of the Night Owl HD app to easily adjust your cameras’ position and viewing angle.
6.1.10 Channel Configuration The Channel Configuration screen of the Startup Wizard explains in detail how you will configure your Channel Settings. Please read this screen thoroughly as the following screen will allow you to configure Channel Settings. The second Channel Configuration Screen of the Startup Wizard allows you to configure the following Channel Settings: Edit channel name.
6.1.11 Default View The Default View screen of the Startup Wizard allows you to select the default view of the monitor connected to your NVR. Select the default view from the options within the dropdown menu.
Remote Viewing Support page For more information, visit www.NightOwlSP.com and click the Support tab at the top of the page. 6.1.13 Wizard Complete Once you have successfully completed the Startup Wizard, click Finish to begin using your Night Owl NVR.
6.2 Night Owl HD Mobile App The Night Owl HD mobile app lets you access your NVR remotely with live viewing from your tablet or smartphone. Download our free Night Owl HD application from the iTunes App or Google Play store.
6.3 Displays and Icons The following sections will describe the main screens you will access for login, playback, recording and configuration. 6.3.1 Login Screen Any time you want to configure or adjust your system settings you will be required to login by entering your user name and password.
6.3.2 Reset Password After you select Forgot Password, a message will ask you to confirm that you want a secure (reset) code to be emailed to the email address used during setup. Please select OK. A message will appear indicating the code was successfully sent. You will then be emailed a 6-digit secure (reset) code.
6.3.3 Live View (All Channels) After you have completed the Startup Wizard, you will be directed to the Live View screen. Each time the NVR is accessed or powered on, the Live View screen will appear, as it is the default display mode of the NVR.
6.3.4 Right Click Menu To display this menu, simply right-click on your mouse while in Live View. Main Menu: Access the main menu to configure or adjust settings. Manually Lock Screen: Manually locks or unlocks your screen. Once the screen is locked, you will need to enter your user name and password to regain access.
6.3.5 Live View (Single Channel) When in Live View, select a single channel to bring up additional controls and playback options. By double-clicking on the channel you can also view that channel in full screen mode. Stream Switch: Allows you to select Mainstream or Substream options. Mainstream will display your video in high definition.
6.3.6 Menu Screen Access the main menu by selecting the Menu Icon on the Live View bar. Within the menus, you will be able to access settings and parameters for all aspects of your NVR system. General Menu: Configure display, Privacy Zone, Snapshot, Network and Alarm. Cameras Menu: Access channel display, color settings, encode settings and motion record settings.
Chapter 7: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To).
7.1 General Menu The general menu will allow you to access display and network settings for your NVR system. 7.1.1 Display 7.1.1 (a) Output Video Output: Defaulted to LIVE-OUT. Slide Show Layout: Set to view channels in sequential mode. Slide Show Time: Adjust the length of time, between 1 and 300 seconds, that each channel is displayed during the sequential view.
7.1.1 (b) Privacy Zone Create or modify up to 4 privacy zones per channel. These zones will not be visible to the cameras in Live View or during any recording. Channel: Choose which channel to apply a privacy zone to. Area Setup: Select the number of masks you would like to create or modify.
7.1.2 Snapshot 7.1.2 (a) Snapshot Turn channel Snapshot capabilities on or off. Channel: Select channel to edit. Auto Snapshot: Enable/Disable Snapshot feature on selected channel. Normal Interval: Time in between Snapshots in seconds for normal recording. Alarm (Motion) Interval: Time in between captures in seconds for motion recording. 7.1.2 (b) Snapshot Schedule Set parameters for Snapshot situations.
7.1.3 Network ADVANCED Find network values and optimize connectivity based on your Internet connection. In most cases the values should populate automatically once your NVR is connected to the Internet. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking. 7.1.3 (a) Switch View network information such as IP Address, Subnet Mask, Gateway options and Switch mode.
7.1.3 (b) Main DHCP: The most common network connection type. These values will be gathered automatically from your ISP when connected. Static: Modify these values if you are using a static IP address. Information can be obtained from your router and ISP.
7.1.3 (c) Substream Configure or optimize the video quality of your Live View. Channel: Select the channel you would like to configure. Resolution: Choose your desired resolution for the selected channel, by default this is set to 352 x 240. FPS: Increase or decrease the frames per second of the streaming video depending on your connection speed.
7.1.3 (d) Email Email: Enable or Disable email alerts based on your alarm settings. Encryption: Automatically enabled, this setting embeds the video footage to be sent as an email. SMTP Port: The access point for your email determined by your email service provider. SMTP Server: This is the mail server address of your email provider.
7.1.3 (f) DDNS DDNS: Enable or Disable DDNS service to view your NVR from a computer. Server: Set to the NIGHTOWL server when using the Night Owl free domain name server. To create your Free Domain Server got to www.NightOwlDVR.com Domain: Set to the domain name you created when registering your DDNS.
7.1.4 Alarm 7.1.4 (a) Motion Configure the motion alarm settings for your NVR system. Channel: Select the channel you wish to configure motion alarm settings for. Buzzer: Enable an audible alarm when the PIR sensor detects heat. Sensitivity: Adjust the sensitivity of the motion sensor. A lower setting will require more movement in the camera’s field of view for a recording to be triggered.
7.1.4 (b) Motion Area Setup This system uses motion pixel sensors to detect movement. Current motion detection technology allows your system to begin recording when a pixel change is detected by your unit. If configured, the NVR will then send a push notification out to your Smart Device which will contain an embedded video clip of the object triggering the motion sensors.
Auto Assign IP to Cameras: Allows the NVR to automatically assign an IP address to the selected camera. Not all IP cameras will function with this feature and you will not need to configure this setting when you utilize a Night Owl NVR10 camera. Delete: Deletes the selected channels camera configuration.
7.2.2 Settings Channel: Select the channel you want to configure. Channel Name: Create a name for the selected channel. This name will be displayed on-screen during Live View and Playback. Show Name: Enable or Disable the on screen display of the Channel Name. Record Time: Enable or Disable the recording time display on-screen during playback mode.
7.2.3 Image Control Display advanced settings which will allow you to flip your camera’s image, adjust BLC and IR-CUT modes. Channel: Allows you to select the channel to configure. IR-Cut Mode: GPIO Auto; Color Mode; Black White Mode; Video Auto. IR-Cut Delay: Allows you to adjust the delay when the IR-CUT initiates.
7.3 Record Menu 7.3.1 Search Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then double-click Play to view recorded video. Right-click to exit back to the menu screen. Channel: Select the channel to search for recordings. Type: Search for recordings based on Motion triggers or Continuous recording.
7.3.1 (a) Video Playback Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right-click to exit back to the menu screen. Calendar: Indicate the date to playback video. Channel Selection: Choose the channels to display on-screen.
7.3.2 Backup Search for video from triggered events and quickly backup the video files to a USB flash drive for future reference. Date: Select the date to search for event footage. Time: Choose a start and end time that the event happened. Channel: Pick the channel(s) with the desired video.
7.3.3 Snapshot Search for Snapshot(s) from triggered events and quickly backup the video files for future reference. Date: Select the date to search for event footage. Channel: Pick the channel(s) with the desired Snapshot. Type: Select from All, Continuous, Motion or Manual Snapshots. Quick Backup: Check the tick boxes to the left of the found Snapshot(s) and click this button to save that video to a USB Flash Drive.
7.3.4 Settings View or modify general recording settings for your NVR system. 7.3.4 (a) Record Schedule Set parameters for recording situations. For example, from this menu you can configure your camera on channel one to record from 1pm–9pm (Scheduled) and the remaining cameras to begin recording only when motion is detected (Motion).
7.3.4 (b) Mainstream Configure or optimize the video quality of your Live View. Channel: Select the channel you would like to configure. Resolution: Choose your desired resolution for the selected channel, by default this is set to 352 x 240. FPS: Increase or decrease the frames per second of the streaming video depending on your connection speed.
7.3.4 (c) Mobile Configure or optimize the video quality of your Live View. Channel: Select the channel you would like to configure. Enable: Select “Enable” to allow for mobile streaming. Resolution: Choose your desired resolution for the selected channel, by default this is set to 352 x 240. FPS: Increase or decrease the frames per second of the streaming video depending on your connection speed.
7.4 Device Menu 7.4.1 HDD Check available memory on your NVR HDD and set recording parameters to optimize storage. Select: If multiple drives are installed, choose the HDD you would like to customize. Overwrite: By default, the Auto setting will overwrite the earliest footage once the HDD is full. Choose one of the other options to overwrite footage at the end of the desired time duration, starting with the earliest data.
7.4.2 S.M.A.R.T. This section allows the user to see Self Checks on how different parameters of the Hard Drive behave. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology: Often written as SMART) is a monitoring system included in computer hard disk drives (HDDs) and solid-state drives (SSDs) that detects and reports on various indicators of drive reliability, with the intent of enabling the anticipation of hardware failures.
Protocol: Is the type of PTZ data protocol that the NVR will use to control the PTZ cameras. It is necessary to change this only for third party PTZ Camera compatibility. The Default Value for Night Owl’s PTZ camera is PelcoD.
7.5 System Menu 7.5.1 General Set or adjust basic NVR settings such as the time, date and language. 7.5.1 (a) Settings Date/Time: Manually set the date and time of your NVR. Date Format: Choose the display format for the date. You can select Month/Day/ Year, Year/Month/Day or Day/Month/Year.
7.5.1 (b) DST Configure Daylight Savings Time settings. DST: Enable or Disable the Daylight Savings Time feature. Time Offset: Choose the amount of time (1Hour or 2Hours) to offset if DST is enabled. Daylight Saving Time: Indicate whether you would like this feature to be applied the week of or an exact date. Start Time: Select the date and time to apply the DST offset.
7.5.1 (c) NTP Sync your NVR to the Network Time Protocol standard time and date. NOTE: In order to use Network Time Protocol (NTP), your NVR must be connected to the Internet. NTP: Enable or Disable the NTP sync feature. Server Address: Choose the NTP server in which to sync the date and time with.
7.5.2 Users Create and modify user permissions. Edit: Select an existing user from the list to change the User Name, Enable or Disable password access, or create a new Password. Permission: Select a new user profile (e.g. user1) and press the Permission button to select which menus, settings, and playback/recording functions are available to that specific user and on which channels.
Keep in mind you can also scan the QR code on this screen using your Night Owl HD mobile application to quickly reconfigure your mobile device via our Owl Scan feature.
7.5.3 (b) Channel Info Displays an overview of the current video settings for all channels. View alias, state, mainstream/substream playback information, mobile support, motion detection, and privacy zone information. The settings on this page cannot be edited. 7.5.3 (c) Record Info Displays an overview of the current record settings for each available channel.
7.5.4 Log Search for logs of all events and notifications on the NVR to playback or backup files. Start Date: Choose the initial date of your log search period. Start Time: Choose the initial time of your log search period. End Date: Choose the end date of your log search period.
7.6 Advanced Menu Configure additional settings related to maintenance, hard drive space and upgrades. 7.6.1 Maintain Adjust settings related to default user access and reboot schedules. Default User: Choose a user to default at the login screen at startup. Auto Reboot: Enable or Disable a scheduled reboot. Reboot: Set the frequency of reboots if this feature is enabled.
7.6.2 Events Configure notification settings for other triggered events not related to motion detection such as disk error, disk full or and/or video loss. Event Type: Choose the type of event you would like to create a notification for. Disk Full means you will receive a notification if the HDD is full.
Auto Upgrade: Enable or Disable the auto upgrade feature. Firmware updates will be detected automatically when this feature is enabled. Night Owl strongly suggests that the Auto Upgrade feature remains enabled. Check For Updates: Check this tick box to periodically check for updated software versions.
Chapter 8: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address.
In the event that the Product is defective, the Purchaser must return the Product at Purchaser’s cost with the original proof of purchase receipt. In its sole discretion, Night Owl will either repair or replace the Product at no additional cost to the Purchaser. Any replacement Product (or parts) will be covered by the same warranty as the original Product through the expiration date of the original warranty period.
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Returns Under this Warranty In order to obtain service, please make sure that you have registered your product on-line no later than thirty (30) days after purchase at www.NightOwlSP.com in the warranty registration section or in any other manner described in the instructions. Disclaimer Certain uses, publication and/or distribution of video/audio recordings from security cameras and/or audio devices are prohibited or restricted by federal, state and local laws.
Chapter 10: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Solutions 1.
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Error Possible Causes Solutions 1. Check the camera video cable and connections. There is no picture on selected 2. Disconnect and reconnect the Camera cables are loose of have channels/camera picture is not cable at the system and at the become disconnected.
Chapter 11: User Information Be sure to write down all the important information below and place it in a secure location. General NVR Information Admin Password: User Password: Mac Address: Component Model Number: Internet Login Information NOTE: This information can be found within the General tab under your Network in your NVR’s Main Menu. Media Port: Web Port: Mobile Port:...
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For troubleshooting guides, FAQs, video tutorials and more: Please visit www.NightOwlSP.com. Click the Support tab. Type IH8 in the top right search bar. Access the support material needed. Contact Us PHONE (English, Spanish & French) Sales/ Technical Support 1.866.390.1303 Live Chat 24/7, 365 days a year EMAIL Sales Support Sales@NightOwlSP.com...