Cisco SCE 1000 2xGBE Installation And Configuration Manual page 120

Problem Solving Using a Subsystems Approach
Note When the management link is down and/or a Telnet connection cannot be established, you must
open a CLI session on a local terminal connected to the CON port. This enables you to solve the
problem and then reconnect through the management port.
Table 8-6
Symptom Diagnostic Action
• CLI command
Management link
down:
show interface
• Mng LINK LED
Mng
not lit
• ping to management
• Status is
interface fails
WARNING
(Status LED is
flashing orange)
Management link CLI commands
up:
• show ip route
• Mng LINK LED
•
show ip default-
is lit
gateway
• ping to
management
interface fails
CLI command
show access-lists
• Telnet • CLI command
connection
show interface
cannot be
mng
established
• Mng LINK LED
is not lit (link is
down)
Cisco SCE 1000 2xGBE Installation and Configuration Guide
8-12
Troubleshooting the Management Subsystem
Possible Cause
RJ 45 connector is not
connected to the platform or
to the network.
Cable not connected to
configured Mng port.
Cable is broken.
One of the following
configurations may be
wrong:
• IP address / subnet mask
• IP default gateway
An ACL may be assigned
that denies entry.
Management interface IP
address or subnet mask is
incorrect.
Chapter 8
Possible Solution
Reconnect the cable to the Mng port
and to network.
Reconnect the cable to the
appropriate port or reconfigure active
port.
Interface Mng {0/1 | 0/2}
active-port
Check / Replace the cable.
See Initial System Configuration (on
page 5-3)
Refer to "IP Configuration" in the
Cisco Service Control Engine (SCE)
Software Configuration Guide.
See Initial System Configuration (on
page 5-3)
Refer to "Access Control Lists" in
the Cisco Service Control Engine
(SCE) Software Configuration Guide.
Check / reconfigure management
port IP address and subnet mask
Troubleshooting
OL-7821-05