Cisco MeetingPlace Video Integration Administrator's Manual page 72

Problems Configuring and Initiating Cisco MeetingPlace Video Integration
Problem
as authorizer.\n");
Solution
• Cisco MeetingPlace Video Integration is unable to register itself as the authorizer on the
Cisco IPVC MCU. Check the authorization settings on the Cisco IPVC MCU. See
Cisco IPVC MCU Parameters Required to Support Cisco MeetingPlace, page
Check if another application has previously declared itself as the authorizer on the
•
Cisco IPVC MCU. If necessary, reboot the Cisco IPVC MCU to disconnect all applications.
Problem
Information from the MCU unit.\n")
Solution
current view settings do not fulfill the requirements. Check the previous entry in the eventlog for
explanation.
Problem
for Notifications.\n")
Solution
Wait a few moments to allow Cisco MeetingPlace Video Integration to try again to reinitialize.
•
If this error continues to appear, contact your Cisco technical support representative. See the Guide
•
to Cisco Conferencing Documentation and Support.
Problem
Technology Provider Initialization Failed, MCU Controller initialization failed
Solution
ready to establish the connection. Wait a few minutes; Cisco MeetingPlace Video Integration will try
again to establish the connection.
Problem
Solution
• Check the eventlog. You should see this message:
Cisco MeetingPlace Video Integration READY to receive requests from MPAgent
• From the Cisco MeetingPlace command-line interface (CLI), type gwstatus. If it is running
correctly, its status will be OK.
Problem
Cisco MeetingPlace Video Integration is unable to communicate with the Cisco IPVC MCU.
Solution
The Cisco MeetingPlace Video Integration may be on a different network domain than the
•
Cisco IPVC MCU and an IP port between the two has not been opened. Open port 3336.
The Cisco IPVC MCU is down.
•
Administrator's Guide for Cisco MeetingPlace Video Integration Release 5.3
6-4
Error message in Eventlog: "CMcuController::initialize(), ERROR: Failed to register MPVideo
Error message in Eventlog: "CMcuController::initialize(), ERROR: Failed to get Video
Cisco MeetingPlace Video Integration is unable to get video conference view settings, or the
Error message in Eventlog: "CMcuController::initialize(), ERROR: Failed to register MPVideo
Error in Eventlog after installing Cisco MeetingPlace Video Integration: Conference
Cisco MeetingPlace Video Integration and Cisco MeetingPlace Web Conferencing are not yet
Cisco MeetingPlace Video Integration does not seem to be running.
Verify that Cisco MeetingPlace Video Integration is running:
The Eventlog shows socket failure during Cisco MeetingPlace Video Integration initiation, and
Chapter 6
STATUS:
Troubleshooting
Setting
3-4.
.
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