Copying Problems - Canon MultiPASS C560 User Manual

Copying Problems

The MultiPASS will not make a copy.
An ink tank in the BC-21e Color BJ Cartridge may be empty.
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Replace empty ink tanks as necessary (see
You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
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The MultiPASS cannot make copies in black & white while the BC-22e Photo BJ Cartridge is
installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or a BC-20 Black BJ
Cartridge.
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The MultiPASS cannot make copies in color while a BC-20 Black BJ Cartridge is installed.
Replace the BJ cartridge with the BC-21e Color BJ Cartridge or if you want to copy using
photo ink, replace the BJ cartridge with a BC-22e Photo BJ Cartridge.
The handset of the telephone or extension phone may be off hook.
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Make sure the handset is in its cradle.
The document may not have been fed correctly into the ADF.
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Remove the document, stack it if necessary, and feed it into the ADF correctly (see
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Make sure the operation panel is closed.
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Check that the document feed lever is set for the type of document you are copying (see
page
Chapter 8
4-6).
page 7-33).
page 4-8).
Troubleshooting 8-42