Basic Operation Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. Before Using the Machine Before Using the Machine Documents and Print Media Documents and Print Media Registering Destinations in the Address Book Registering Destinations in the Address Book Copying...
Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. ● The machine illustration in this manual may differ slightly from your machine.
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Overview of the Machine Functions Overview of the Machine Functions Depending on the system configuration and product purchased, some functions may not be available. Copying You can use various copy functions. Basic Operation Guide Copying (see on p. 4-1) e-Manual Copy Printing You can use various print functions...
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Scanning You can retrieve documents scanned with this machine to your computer. Basic Operation Guide Scanning (see on p. 7-1) e-Manual Scan Remote User Interface (MF4380dn/MF4370dn Only) You can set and manage this machine easily and quickly from a computer. Basic Operation Guide Settings from a PC (see on p.
Contents Contents Manuals for the Machine ...i Preface ... viii Available Features ... viii How to Use This Guide ... ix Symbols Used in This Manual ... ix Keys and Buttons Used in This Manual ... ix Abbreviations Used in This Manual ... ix Illustrations Used in This Manual ...x Safety Precautions ...
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3 Registering Destinations in the Address Book...3-1 About the Address Book ...3-2 Storing/Editing One-Touch Keys ...3-3 Registering One-Touch Keys ... 3-3 Editing One-Touch Keys ... 3-3 Erasing One-Touch Keys ... 3-4 Storing/Editing Coded Dial Codes ...3-6 Registering Coded Dial Codes ... 3-6 Editing Coded Dial Codes ...
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Contents Checking the Dial Line before Sending .. 5-28 Changing Standard Mode ... 5-29 Send Start Speed ... 5-30 Printing Received Documents on Both Sides of Paper ... 5-31 Reducing a Received Document ... 5-32 Printing Footer Information on a Received Document ...
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Replacing the Toner Cartridge with a New One ... 10-12 Recycling Used Cartridges ... 10-17 The Clean Earth Campaign - The Canon Cartridge Return Program ... 10-17 U.S.A. PROGRAM ... 10-18 Canadian Program – Programme au Canada ... 10-21 Transporting the Machine ... 10-23 For MF4380dn/MF4370dn ...
Preface Preface Preface Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. Available Features Available Features The procedures described in this manual are based on the imageCLASS MF4370dn. Depending on the system configuration and product purchased, some features described in the manuals may not be functional.
How to Use This Guide How to Use This Guide How to Use This Guide Symbols Used in This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
How to Use This Guide Illustrations Used in This Manual Illustrations Used in This Manual Illustrations used in this manual are the model MF4370dn. When there is any difference among MF4380dn, MF4370dn and MF4350d, it is clearly indicated in the text, e.g., “For MF4370dn. ” For information on the standard features for each model, see “Available Features, ”...
Toner cartridge for this machine will be available for at least seven (7) years (or any such longer period as required by applicable laws) after production of this machine model has been discontinued. – Unplug the machine from the wall outlet and contact your local authorized Canon dealer in any of the following cases: •...
Safety Precautions – Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts printing.
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Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact your local authorized Canon dealer. –...
Chapter 11. If you cannot solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1- 800-OK-CANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 24 hours is also available at the website.
1 established by the IPv6 Forum. Trademarks Trademarks Canon, the Canon logo, imageCLASS, and NetSpot are trademarks of Canon Inc. Microsoft, Windows, Windows Server, and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
Canon’s licenser to you for any intellectual property of LICENSORS. (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”). (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of Canon and LICENSORS.
Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
If your equipment malfunctions, please contact your local authorized Canon dealer from whom you purchased the equipment (if under warranty), or with whom you have a servicing contact. If you are not sure who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the...
IDDD (International Direct Distance Dial) line if you communicate overseas Canon recommends an individual line following industry standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without “Call Waiting” can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes, which may cause a facsimile error.
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Manual, disconnect the equipment from the telephone line cable and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
IDDD (International Direct Distance Dial) line if you communicate overseas Canon recommends an individual line following industry standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without “Call Waiting” can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes, which may cause a facsimile error.
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Notice – This product meets the applicable Industry Canada technical specifications. – The Ringer Equivalence Number is an indication of the Maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Ligne automatique internationale (si vous communiquez avec les pays étrangers) Canon vous conseille d’utiliser une ligne individuelle conforme aux normes industrielles, à savoir: ligne téléphonique 2,500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible de raccorder ce télécopieur à...
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Remarques – Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada. – Avant d’installer cet appareil, l’utilisateur doit s’assurer qu’il est permis de le connecter à l’équipement de la compagnie de télécommunication locale et doit installer cet appareil en utilisant une méthode de connexion autorisée.
Laser Safety Laser Safety Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous radiation.
Before Using the Machine This chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions. Machine Components ...1-2 External View (Front) ...1-2 External View (Back) ...1-4 Operation Panel ...1-7 Main Operation Panel ...1-7 Fax Operation Panel ...1-9...
Machine Components Machine Components Machine Components This section describes the parts names of the machine and their functions. External View (Front) External View (Front) ● MF4380dn ● MF4370dn...
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● MF4350d ①ADF (Automatic Document Feeder) Holds documents and feeds them automatically into the scanning area. ②Slide guides Adjust to the width of the document. ③Document feeder tray Holds documents. ④Document delivery tray Receives documents. ⑤Operation panel Controls the machine. ⑥Output tray Receives copies, prints and faxes.
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Machine Components ● MF4350d ①Ethernet port (MF4380dn/MF4370dn Only) Connect the network cable. ②USB port Connect the USB (Universal Serial Bus) cable. ③Rear cover Open this cover when clearing paper jams. ④Power socket Connect the power cord. ⑤Telephone line jack Connect the telephone cable. ⑥External device jack Connect an external device.
Operation Panel Operation Panel Operation Panel This section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel. Main Operation Panel Main Operation Panel...
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Operation Panel ① [Paper Settings] key Press to specify the paper size and type for the paper cassette or multi-purpose tray. ② [Job Cancel/Status Monitor] key Press to check and cancel jobs being processed or waiting to be processed. ③ [COPY] key Press to switch to the Copy mode.
Fax Operation Panel Fax Operation Panel ① [Hook] key Press when you want to dial without lifting up the handset of the external telephone. ② [Redial/Pause] key Press to redial the last dialed number when fax is standing by, or press to insert a pause when entering a fax number.
Display (Standby Mode) Display (Standby Mode) Display (Standby Mode) Copy Mode Copy Mode This section describes the copy standby mode. Be sure to press [COPY] to switch to the following display whenever using copy functions: 1 0 0 % L T R T E X T / P H O T O ①Zoom ratio ②Paper size...
Toner Cartridge Toner Cartridge The average print yield of the Canon genuine starter toner cartridge which comes with the machine is 1,000 pages, the Canon genuine replacement toner cartridge is 2,000 pages. The page counts are on the basis of “ISO/ IEC 19752”* when printing A4 size paper with the default print density setting.
1-12 – Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
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■ Toner low T O N E R G A U G E ■ Toner near empty T O N E R G A U G E ■ Toner empty T O N E R G A U G E Press [Stop/Reset] to return to the standby mode.
Entering Characters For displays that require alphanumeric entries, follow the procedure below to enter characters. Example: Enter <Canon>. For details on entering characters, see “Information About the Keys,” in the Starter Guide or “Setting Up the Machine,” in the e-Manual. Press repeatedly until an uppercase <C>...
Telephone Line Settings Telephone Line Settings Telephone Line Settings Set the type of telephone line that is connected to the machine. If this setting is incorrect, you will be unable to communicate with other machines. Make sure to check the type of telephone line that you are using, and make the correct setting. The default setting is <TOUCH TONE>...
Timer Settings Timer Settings Timer Settings The timer settings enables you to set the Sleep Mode and the Daylight Saving Time. Setting the Sleep Mode Setting the Sleep Mode If the machine remains idle for a certain period of time, it automatically enters the Sleep mode. The default settings are as follows: –...
Setting the Daylight Saving Time Setting the Daylight Saving Time In some countries or areas, time is advanced throughout the summer season. This is called “Daylight Saving Time. ” This section describes how to set the Daylight Saving Time. The default setting is <OFF>. Press [Menu].
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Timer Settings Press [ ] or [ ] to select <MONTH>, 13 13 then press [OK]. E N D D A T E / T I M E M O N T H Press [ ] or [ ] to select the month, 14 14 then press [OK].
Documents and Print Media This chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents Requirements ...2-2 Scanning Area ...2-3 Placing Documents ...2-4 On the Platen Glass ...2-4 In the ADF ...2-5 Paper Requirements ...2-6...
Documents Requirements Documents Requirements Documents Requirements Type – Plain paper – Thick documents – Photographs – Small documents (e.g., index cards) – Special types of paper (e.g., tracing paper* , transparencies* – Books (Height: Maximum 1" (24 mm)) Size (W × L) Maximum 8 1/2"...
Scanning Area Scanning Area Scanning Area Make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use.
Placing Documents Placing Documents Placing Documents This section describes how to place your documents on the platen glass and in the ADF. On the Platen Glass On the Platen Glass Lift up the ADF. Place a document face down. Align the document with the appropriate paper size marks.
Gently lower the ADF. The document is ready for scanning. – When closing the ADF, be careful not to get your fingers caught, as this may result in personal injury. – Do not press down the ADF forcefully, as this may damage the platen glass and cause personal injury.
● Store paper at 64.4°F–75.2°F (18°C–24°C), 40%–60% relative humidity. ● Use only the transparencies designed for laser printers. Canon recommends you to use Canon type transparencies with this machine. Paper cassette Maximum 1 sheet...
Printable Area Printable Area Printable Area The shaded area indicates the approximate printable area of LTR paper. Note that the margin widths listed are approximate and there may be slight variations in actual use.
Loading Paper Loading Paper Loading Paper This section describes how to load paper in the paper cassette and the multi-purpose tray. The default paper size/type is set to <LTR> and <PLAIN PAPER> in the setting menu. When you load other size and/or type of paper, change the paper size/type setting by pressing In the Paper Cassette In the Paper Cassette...
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Fan the paper stack and even the edges. Load the paper into the paper cassette with the print side up. Make sure the paper stack sits below the small fin (A) on the side paper guide. Adjust the paper guide rail to match the size of paper.
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Loading Paper ● For MF4350d Open the paper feeding tray. Take out the dust cover from inside the machine. Slide out the paper guide rail (A). 2-10 Slide the side paper guides (A) to match the size of paper. If the paper guides do not fit the size of the paper, the printout may be skewed.
Load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below the hook (A) on the side paper guide. Adjust the paper guide rail to match the size of paper. Aligning the protrusions (A) on the both sides of the dust cover to the guides (B) inside the machine, set the dust cover.
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Loading Paper When setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to the stamp) first.
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When setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to the stamp) first.
Setting Paper Size and Type Setting Paper Size and Type Setting Paper Size and Type This section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cassette and the tray, follow the procedure in this section to adjust the paper size and type settings for the cassette and the tray.
For the Multi-Purpose Tray For the Multi-Purpose Tray Press [Paper Settings] repeatedly to select <MP TRAY>, then press [OK]. T R A Y Press [ ] or [ ] to select the paper size, then press [OK]. P A P E R S I Z E You can select from the following paper sizes: <LTR>, <LGL>, <A4>, <B5>, <A5>,...
Registering Destinations in the Address Book This chapter describes how to register destinations in the Address Book, and how to edit and erase registered information. About the Address Book ...3-2 Storing/Editing One-Touch Keys ...3-3 Registering One-Touch Keys ...3-3 Editing One-Touch Keys ...3-3 Erasing One-Touch Keys ...3-4 Storing/Editing Coded Dial Codes ...3-6 Registering Coded Dial Codes ...3-6...
About the Address Book About the Address Book About the Address Book The Address Book is a feature used for storing fax numbers. The Address Book is divided into one-touch keys and coded dial codes. You can store up to 8 destinations in one-touch keys, and 100 destinations in coded dial codes, for a total of 108 destinations in the whole Address Book.
Storing/Editing One-Touch Keys Storing/Editing One-Touch Keys Storing/Editing One-Touch Keys This section describes how to register destinations for one-touch keys and to edit the registered one-touch keys. Registering One-Touch Keys Registering One-Touch Keys Press [Menu]. Press [ ] or [ ] to select <ADDRESS BOOK SET.>, then press [OK].
Storing/Editing One-Touch Keys Press [ ] or [ ] to select the one- touch key (01 to 08) you want to edit, then press [OK]. 1 - T O U C H S P D [ 0 1 ] C a n o n You can also select a one-touch key by pressing the corresponding one-touch key.
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Press and hold [Clear] to erase the fax number, then press [OK]. T E L N U M B E R E N T R Y If you erase the fax number, the registered name is cleared automatically. Press [Stop/Reset] to return to the standby mode.
Press [ ] or [ ] to select the coded dial code (00 to 99) you want to edit, then press [OK]. C O D E D D I A L [ * 0 0 ] C a n o n You can also select a coded dial code by pressing [Coded Dial] followed by the...
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Press and hold [Clear] to erase the fax number, then press [OK]. T E L N U M B E R If you erase the fax number, the registered name is cleared automatically. Press [Stop/Reset] to return to the standby mode. E N T R Y...
Storing/Editing Recipients for Group Dialing Storing/Editing Recipients for Group Dialing Storing/Editing Recipients for Group Dialing This section describes how to register destinations for group addresses and to edit the registered group addresses. Registering Group Addresses Registering Group Addresses The recipients must be registered in one-touch keys or coded dial codes beforehand.
Storing/Editing Recipients for Group Dialing Adding New Destination to Group Adding New Destination to Group Press [Menu]. Press [ ] or [ ] to select <ADDRESS BOOK SET.>, then press [OK]. M E N U A D D R E S S Press [ ] or [ ] to select <GROUP...
Press [OK]. N O . 0 0 2 = 1 2 3 X X X X X X [ 0 2 ] C a n o n Press [Stop/Reset] to return to the standby mode. Changing Group Name Changing Group Name Press [Menu].
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Storing/Editing Recipients for Group Dialing Press [OK]. N A M E C a n o n G r o u p Press [Clear] repeatedly until all recipients are deleted, then press [OK]. N O . 0 0 1 = When you delete all destinations, the registered name is cleared automatically.
Overview of Copy Functions Overview of Copy Functions Overview of Copy Functions In addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. (p.
Basic Copying Method Basic Copying Method Basic Copying Method This section describes the basic procedure for copying. Place documents on the platen glass or load them in the ADF. – For details, see “Placing Documents, ” on p. 2-4. – Close the ADF/platen glass cover after placing your documents.
Canceling Copy Jobs Canceling Copy Jobs Canceling Copy Jobs You can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. Press [Stop/Reset]. When the <CANCEL COPYING?> message appears, press [ ] to select <YES>.
Selecting Image Quality Selecting Image Quality Selecting Image Quality You can adjust the image quality of copies according to the types of documents. A correct selection is necessary for the optimal reproduction of the colors of the document. These settings return to the default values if the machine remains idle for a certain period of time or if you press [Stop/Reset].
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– [numeric keys] to enter the desired copy quantity (1 to 99). 1 0 0 % L T R T E X T / P H O T O Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page.
Adjusting Density Adjusting Density Adjusting Density You can adjust the density to the most appropriate level for the document either automatically or manually. The default setting is <MANUAL> (5). Adjusting Automatically Adjusting Automatically You can adjust the density to the most appropriate level for the document automatically.
Adjusting Manually Adjusting Manually You can adjust the density to the most appropriate level for the document manually. Place documents. For details, see “Placing Documents, ” on p. 2-4. Press [COPY]. Press [Density] to select the manual mode. Press [ ] or [ ] to adjust the copy density, then press [OK].
Enlarge/Reduce Images Enlarge/Reduce Images Enlarge/Reduce Images You can convert a standard-sized document to a different standard-sized copy (preset zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio). The default setting is <100%>. Preset Zoom Preset Zoom You can enlarge or reduce standard size documents to another standard paper size.
Press [ ] or [ ] to select the copy ratio, then press [OK]. P R E S E T R A T I O 7 8 % L G L – <200% MAX.> – <129% STMT → LTR> – <100%>...
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Enlarge/Reduce Images – [numeric keys] to enter the desired copy quantity (1 to 99). 9 5 % T E X T / P H O T O Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page.
Collating Copies Collating Copies Collating Copies You can sort copies into sets arranged in page order. This function is useful when making handouts for meetings. This feature can be used together with both “2-Sided Copying,” (see p. 4-18) and “Multiple Documents onto One Sheet (2 on 1),” (see p. 4-15). The default setting is <OFF>.
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Collating Copies Press [Collate/2 on 1]. C O L L A T E / 2 – If you want to use <COLLATE> and “2 on 1 Combination” (see p. 4-15) at the same time, select <COLLATE+2 ON 1>, then press [OK]. –...
Multiple Documents onto One Sheet (2 on 1) Multiple Documents onto One Sheet (2 on 1) Multiple Documents onto One Sheet (2 on 1) This mode enables you to reduce two-page documents to fit on one sheet of paper (1-sided/ 2-sided).
Multiple Documents onto One Sheet (2 on 1) Press [COPY]. Press [Collate/2 on 1] repeatedly to select <2 ON 1>, then press [OK]. C O L L A T E / 2 – If you want to use <2 ON 1> and “Collating Copies”...
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– [numeric keys] to enter the desired copy quantity (1 to 99). 1 0 0 % T E X T / P H O T O Press [start]. Turn and place the card. – Place the card as indicated below. –...
2-Sided Copying 2-Sided Copying 2-Sided Copying This mode enables you to make 2-sided copies from 1-sided documents. This enables you to cut print costs in half when copying in large quantities. This feature can be used together with both “Collating Copies” (see p. 4-13) and “2 on 1 Combination”...
1 to 2-Sided Copying 1 to 2-Sided Copying You can make 2-sided copies from 1-sided documents. Place documents. For details, see “Placing Documents, ” on p. 2-4. Press [COPY]. Press [2-Sided] to select <1 >2-SIDED>, then press [OK]. 2 - S I D E D >...
2-Sided Copying Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. – To cancel all settings, press – When you switch the mode by pressing the mode keys such as be canceled.
Press [Start]. – To cancel all settings, press – When you switch the mode by pressing the mode keys such as [FAX], all settings will be canceled. If you want to keep the settings, store the settings as follows: [Menu] → <COPY SETTINGS> → <STANDARD SETTINGS>...
Selecting Paper Size Group Selecting Paper Size Group Selecting Paper Size Group This section describes how to select the paper size group. The default setting is <INCHES>. Press [Menu]. Press [ ] or [ ] to select <COPY SETTINGS>, then press [OK]. M E N U C O P Y S E T T I N G S...
Changing Standard Mode Changing Standard Mode Changing Standard Mode The Standard mode is the combination of copy modes that the machine automatically applies when the power is turned ON, or when the Standard mode to suit your needs. The default settings are the followings: –...
Printing a Sample Page Printing a Sample Page Printing a Sample Page This machine enables you to print a sample page. You can use this function to test how the printouts will look with current settings. – The paper size must be LTR. –...
Viewing Copy Settings Viewing Copy Settings Viewing Copy Settings You can check the current copy settings for <COLLATE>, <2-SIDED>, <2 ON 1>, and <ID CARD COPY>. Press [Job Cancel/Status Monitor] repeatedly to select <VIEW SETTINGS>, then press [OK]. V I E W S E T T I N G S The current settings for <COLLATE>, <2-SIDED>, <2 ON 1>, and <ID CARD COPY>...
This chapter describes how to use fax functions. Overview of Fax Functions ...5-2 Introduction to Using Fax Functions ...5-4 Methods for Receiving Faxes ...5-4 Selecting the Receive Mode ... 5-10 Setting the Current Date and Time ... 5-11 Setting the Type of Telephone Line ... 5-11 Registering the Machine’s Name...
Overview of Fax Functions Overview of Fax Functions Overview of Fax Functions In addition to the Super G3 fax function, you can send faxes from your computer. You can also forward received fax documents to specified destinations. (p. 5-13) (p. 5-16) (p.
Introduction to Using Fax Functions Introduction to Using Fax Functions Introduction to Using Fax Functions This section describes the settings you need to make before using fax functions. Make sure to set the following items first: ● Your fax number Register your machine’s fax number.
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● FaxOnly In this mode, the machine receives documents automatically. Select this mode if you use the machine for fax operations only, and not for voice communications using an external telephone. ● Before using this mode Simply set the receive mode to <FaxOnly>. (See “Selecting the Receive Mode, ” on p. 5-10.) ●...
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Introduction to Using Fax Functions ● FAX/TEL In this mode, the machine receives documents automatically for fax calls and rings for telephone calls. ● Before using this mode Make sure to do the following: – Connect your external telephone to the machine. (See “Make Fax Settings, ” in the Starter Guide.) –...
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● AnsMode In this mode, the machine receives documents automatically for fax calls and your answering machine records a message for telephone calls. ● Before using this mode Make sure to do the following: – Connect your external telephone with built-in answering machine to the machine. (See “Make Fax Settings, ” in the Starter Guide.) –...
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Introduction to Using Fax Functions ● MANUAL In this mode, you can monitor all incoming calls by picking up the handset each time your telephone rings. This mode is a suitable option if you expect to use the machine mainly as a telephone, and only occasionally receive fax documents.
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● DRPD DRPD (Distinctive Ring Pattern Detection) service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only one telephone line. Your fax will automatically monitor incoming calls and based on the ring pattern, will let you know if the call is a fax or voice call.
Introduction to Using Fax Functions Selecting the Receive Mode Selecting the Receive Mode You can set the fax receive mode to suit your needs. The default setting is <FaxOnly>. Press [Menu]. Press [ ] or [ ] to select <FAX SETTINGS>, then press [OK].
Press [Stop/Reset] to return to the standby mode. If you cannot make telephone calls using an external telephone when the receive mode is set to <FAX/TEL>, make the settings described below. [MENU] → <FAX SETTINGS> → <USER SETTINGS> → set <PUBLIC LINE> to <ADAPTER 1>. If the problem persists, set <PUBLIC LINE>...
Introduction to Using Fax Functions Registering the Machine’s Name Registering the Machine’s Name Your name or company’s name must be registered as the machine’s name. When you send a document, the name that you registered is printed as the sender’s name on the recipient’s paper.
Sending Fax Documents Sending Fax Documents Sending Fax Documents This section describes the settings and procedures for sending fax documents. Basic Methods for Sending Faxes Basic Methods for Sending Faxes This section describes the flow of sending faxes. Place documents. Press [FAX].
Sending Fax Documents Place documents in the ADF. Press [FAX]. Adjust any necessary settings for your documents. For details, see “Adjusting Density, ” on p. 5-23, “Selecting Image Quality, ” on p. 5-24, and “2-Sided Document (MF4380dn Only), ” on p. 5- Press [Hook] or pick up the handset of your external telephone.
Enter the numbers requested by the information service using keys]. = 0 3 1 X X X X X T 7 8 9 # If you want to receive faxes, press [Start]. If you are using the external telephone, hang up the handset after pressing Dialing an Overseas Number (With Dialing an Overseas Number (With...
Sending Fax Documents Basic Methods for Sending PC Basic Methods for Sending PC Faxes Faxes This section describes the flow of sending PC faxes. Make sure that the fax driver is installed. For details on the fax driver settings, see “Fax, ” in the e-Manual.
Canceling Sending Fax Documents Canceling Sending Fax Documents Canceling Sending Fax Documents Follow this procedure to cancel a transmission in progress. You can also cancel a transmission from the Status Monitor screen. (See “Checking/Deleting Fax Transmission Documents, ” on p. 5- 45.) Press [Stop/Reset] during transmission.
Specifying Destinations Specifying Destinations Specifying Destinations This section describes how to specify a fax destination. You can select a destination stored in a one-touch key or coded dial codes, or specify a new destination. Specifying a New Fax Number Specifying a New Fax Number You can specify a new fax number using [numeric keys] and [Tone].
Using the One-Touch Keys Using the One-Touch Keys You can specify up to eight destinations using one- touch Keys. To use this feature, you need to first register destinations in one- touch Keys. (See “Registering One-Touch Keys, ” on p. 3-3.) Place documents.
Specifying Destinations Enter the desired two-digit code (00 to 99) with – [numeric keys]. = 0 3 1 X X X X X X [ 0 2 ] s a l e s If you entered a wrong code, press Reset], then try again from step 3.
Press [FAX]. Adjust any necessary scan settings for your documents. For details, see “Adjusting Density, ” on p. 5-23, “Selecting Image Quality, ” on p. 5-24, and “2-Sided Document (MF4380dn Only), ” on p. 5- Press [Address Book] repeatedly to select <NAME SEARCH> or <ADD/TEL SEARCH>, then press [OK].
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Specifying Destinations Place documents. Press [Menu]. Press [ ] or [ ] to select <BROADCAST>, then press [OK]. M E N U B R O A D C A S T Specify the destination. N O . 0 0 1 = –...
Adjusting Density Adjusting Density Adjusting Density You can adjust the density to the most appropriate level for the document you send. Place documents. Press [FAX]. Press [Density]. Press [ ] or [ ] to adjust the density, then press [OK]. D E N S I T Y - L T –...
Selecting Image Quality Selecting Image Quality Selecting Image Quality You can adjust the image quality of the document you send. The higher image quality you set, the better the output will be, but the longer the transmission will take. The default setting is <STANDARD>. Place documents.
2-Sided Document (MF4380dn Only) 2-Sided Document (MF4380dn Only) 2-Sided Document (MF4380dn Only) You can set the machine to automatically turn over 2-sided documents that are placed in the ADF, and scan each side separately. Place documents in the ADF. Press [FAX].
Redialing When the Line Is Busy Redialing When the Line Is Busy Redialing When the Line Is Busy If the recipient’s line is busy or if there is no answer, you can redial the same fax number manually or set the machine to redial automatically. Redialing Manually Redialing Manually Place documents.
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Press [ ] or [ ] to select <AUTO REDIAL>, then press [OK]. S E T T I N G S A U T O R E D I A L Press [ ] or [ ] to select <ON>, then press [OK].
If you are sending a fax document from your machine at the same time another fax machine (made by a company other than Canon) is trying to send you a fax, your fax document may end up being redirected to that fax machine, instead of the original destination you had intended.
Changing Standard Mode Changing Standard Mode Changing Standard Mode This mode enables you to specify the standard scan settings for density and image quality. Press [Menu]. Press [ ] or [ ] to select <FAX SETTINGS>, then press [OK]. M E N U F A X S E T T I N G S Press [...
Send Start Speed Send Start Speed Send Start Speed This function enables you to change the send start speeds, which is useful when there is difficulty initiating the sending of a document. The default setting is <33600bps>. Press [Menu]. Press [ ] or [ ] to select <SYSTEM SETTINGS>, then press [OK].
Printing Received Documents on Both Sides of Paper Printing Received Documents on Both Sides Printing Received Documents on Both Sides of Paper of Paper You can print received documents on both sides of the paper you select. This enables you to save paper.
Reducing a Received Document Reducing a Received Document Reducing a Received Document You can set the machine to automatically reduce received documents so that the whole document is printed within the printable area of the paper. The default setting is <ON>. Press [Menu].
Printing Footer Information on a Received Document Printing Footer Information on a Received Printing Footer Information on a Received Document Document You can set whether to insert the machine’s fax number and the sender information on received faxes. The default setting is <OFF>. Press [Menu].
Specifying the Way of Printing When Toner Runs Out Specifying the Way of Printing When Toner Specifying the Way of Printing When Toner Runs Out Runs Out This function enables you to continue printing received fax documents or reports when the toner has run out.
Setting the Incoming Ring Setting the Incoming Ring Setting the Incoming Ring This function enables you to activate the ring alert of the external telephone if <RX MODE> is set to <FaxOnly>. Selecting <ON> enables you to distinguish between the fax reception and answer voice calls when you pick up the external telephone while it is ringing.
Receiving Documents Manually with an External Telephone (Remote RX) Receiving Documents Manually with an Receiving Documents Manually with an External Telephone (Remote RX) External Telephone (Remote RX) You can connect one external telephone to the machine. When the telephone rings with the machine in the MANUAL receive mode, you can use the external telephone to start receiving the document without walking over to the machine.
Receiving Documents with the Receiving Documents with the Remote Reception Remote Reception Follow this procedure to receive fax documents using the remote reception. Before using the remote reception to receive fax documents, make sure the followings: – An external telephone is connected properly. –...
Selecting the Receive Mode for Printing Selecting the Receive Mode for Printing Selecting the Receive Mode for Printing You can select whether the machine stores all received pages in the memory before printing them out or prints each page as it is received. The default setting is <MEMORY RX>.
Rejecting Incoming Faxes from the Unidentified Senders Rejecting Incoming Faxes from the Rejecting Incoming Faxes from the Unidentified Senders Unidentified Senders This function enables you to reject incoming faxes from senders who do not transmit their fax numbers (telephone numbers) to your machine. This can be useful when you do not want to receive direct mail (DM).
Receive Start Speed Receive Start Speed Receive Start Speed This function enables you to change the receive start speeds, which is useful when there is difficulty initiating the receiving of a document. The default setting is <33600bps>. Press [Menu]. Press [ ] or [ ] to select <SYSTEM SETTINGS>, then press [OK].
Receiving Documents in Memory without Printing Out (Memory Lock Reception) Receiving Documents in Memory without Receiving Documents in Memory without Printing Out (Memory Lock Reception) Printing Out (Memory Lock Reception) Normally a document prints as soon as you receive it. However, there may be occasions when you want the machine to store all documents in memory until you are ready to print them.
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Receiving Documents in Memory without Printing Out (Memory Lock Reception) If you want to set or change a password for the Memory Lock mode, use [numeric keys] to enter the memory reception password (up to seven digits), then press [OK]. P A S S W O R D –...
Printing All Documents Stored in the Memory Lock Reception Mode Printing All Documents Stored in the Printing All Documents Stored in the Memory Lock Reception Mode Memory Lock Reception Mode Press [Menu]. Press [ ] or [ ] to select <SYSTEM SETTINGS>, then press [OK].
Forwarding Received Fax Documents in Memory Forwarding Received Fax Documents in Forwarding Received Fax Documents in Memory Memory You can redirect the fax documents received in memory to the specified destination. Press [Job Cancel/Status Monitor] repeatedly to select <TX/RX STATUS>, then press [OK].
Checking/Changing the Status of Fax Documents in Memory Checking/Changing the Status of Fax Checking/Changing the Status of Fax Documents in Memory Documents in Memory The Status Monitor screen enables you to view and change the status of fax documents in memory.
Checking/Changing the Status of Fax Documents in Memory Checking/Deleting Fax Reception Checking/Deleting Fax Reception Documents Documents You can delete the received documents in memory. You can also forward received documents in memory to a desired destination. Press [Job Cancel/Status Monitor] repeatedly to select <TX/RX STATUS>...
Printing This chapter describes the basic print features. Overview of the Print Functions ...6-2 Introduction to Using Print Functions ...6-4 Printing Documents from a Computer...6-5 Scaling Documents ...6-7 Printing Multiple Pages on One Sheet ...6-9 2-Sided Printing ...6-10 Checking and Canceling Print Jobs ...6-11...
Overview of the Print Functions Overview of the Print Functions Overview of the Print Functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 6-7) (p. 6-10)
The Canon XPS Printer Driver supports Windows Vista only. If you select <UFRII(XPS)> with other operating systems, the machine cannot detect your computer. – You cannot install the Canon XPS Printer Driver with the installer in the TCP/IP environment. How to install the Canon XPS Printer Driver, see the Readme file. –...
Printing Documents from a Computer Printing Documents from a Computer Printing Documents from a Computer This section is the explanation of the basic procedure for printing from a computer (printer driver). Make sure that the printer driver is installed on your computer. To check if the driver is installed, see “Set Up Computers and Software”...
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Click [Print]. Printing begins. If you want to cancel printing, see “Checking and Canceling Print Jobs, ” on p. 6-11.
Scaling Documents Scaling Documents Scaling Documents You can enlarge or reduce documents to match the output paper size, such as reducing a document created in LTR size to print on STMT, or enlarging a document created in STMT size to print on LTR. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually.
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Scaling Documents Select the output size of the document from [Output Size]. The document is scaled automatically according to the settings made in [Page Size] and [Output Size]. If you want to increase or decrease the magnification manually, select [Manual Scaling] →...
Printing Multiple Pages on One Sheet Printing Multiple Pages on One Sheet Printing Multiple Pages on One Sheet This mode enables you to reduce multiple pages to fit onto one sheet of paper. You can make well-organized documents by editing multiple materials onto one sheet. And you can cut down print costs by saving papers, and it is also useful for saving space.
2-Sided Printing 2-Sided Printing 2-Sided Printing 2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half when copying in large quantities. The display may differ according to the operating system or the model of the machine. Open the document you want to print from the application.
Checking and Canceling Print Jobs Checking and Canceling Print Jobs Checking and Canceling Print Jobs You can check the status of print jobs and cancel a job before the printing starts. Make sure that the Processing/Data indicator is on or blinking. When the Processing/Data indicator is off, there are no jobs in the memory of the print job status.
Scanning This chapter describes how to use scanner functions. Overview of Scanner Functions ...7-2 Introduction to Using Scanner Functions ...7-3 For Scanning Documents to a Computer Connected with USB Cable ...7-3 For Scanning Documents from a Networked Computer (MF4380dn/MF4370dn Only) ...7-3 Basic Scanning Operations ...7-4 Scanning Documents to a Computer Connected with USB Cable ...7-4...
Overview of Scanner Functions Overview of Scanner Functions Overview of Scanner Functions You can retrieve documents scanned with this machine to your computer connected with a USB cable. You can also scan documents over the network. * MF4350d is not supported for scanning documents over the network.
Introduction to Using Scanner Functions Introduction to Using Scanner Functions Introduction to Using Scanner Functions This section describes the things that you must do before using scanner functions. Make sure to set the following items first: For Scanning Documents to a Computer Connected with USB Cable For Scanning Documents to a Computer Connected with USB Cable ●...
Basic Scanning Operations Basic Scanning Operations Basic Scanning Operations This section describes the basic procedures for scanning documents. Scanning Documents to a Scanning Documents to a Computer Connected with USB Computer Connected with USB Cable Cable This section describes the basic procedure for using the operation panel of the machine to scan via USB.
– Sending documents from a computer and scanning documents over the network cannot be processed at the same time. If this happens, these documents are handled differently depending on the following: • If you send PC documents when the machine is scanning documents, the machine scans documents first, then starts sending the PC documents when scanning is complete.
Network (MF4380dn/ MF4370dn Only) This chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for Setting Up Network ...8-2 What is the Network? ...8-3 Overview of Network Functions ...8-4...
Flowchart for Setting Up Network Flowchart for Setting Up Network Flowchart for Setting Up Network Follow the procedures in the flowchart below to set up each network function.
What is the Network? What is the Network? What is the Network? In the computer field, a network is a system of interconnected computers that communicate with each other. This machine uses LAN. LAN is the abbreviation for “Local Area Network” and means a network within a limited area (in an office, for example).
Overview of Network Functions Overview of Network Functions Overview of Network Functions This section describes actions you can perform using the network function.
Settings from a (MF4380dn/MF4370dn Only) This chapter describes how to use Remote UI functions. Overview of Remote UI ...9-2 Starting the Remote UI...9-4...
Overview of Remote UI Overview of Remote UI Overview of Remote UI The Remote UI enables you to check the machine’s status and manage the machine’s functions from a Computer on the network using a web browser. Using the computer keyboard, the management process, such as entering addresses to the address book will be easier.
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Overview of Remote UI By using Remote UI, you can set and confirm following functions.
Starting the Remote UI Starting the Remote UI Starting the Remote UI To start the Remote UI, follow the procedure described below. Before you start the Remote UI, perform the following: – Select <VIEW IP ADDRESS> in <NETWORK SETTINGS> located in the <SYSTEM SETTINGS>, and verify the IP address of the machine.
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Enter the required data. The required data differ depending on the authentication mode you are using. ■ For default settings: ① Select [Administrator Mode] or [End-User Mode]. If you want to change various settings, select [Administrator Mode]. Selecting [End-User Mode], you cannot change the settings.
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Starting the Remote UI Operate the Machine. Now you can manage the machine on the web browser. For details, see “Settings from a PC, ” in the e- Manual.
When a Message Appears ... 10-9 Redistributing Toner ...10-10 Replacing the Toner Cartridge with a New One ..10-12 Recycling Used Cartridges ...10-17 The Clean Earth Campaign - The Canon Cartridge Return Program ...10-17 U.S.A. PROGRAM ...10-18 Canadian Program – Programme au Canada ...10-21 Transporting the Machine ...10-23...
Cleaning the Machine Cleaning the Machine Cleaning the Machine Note the following before cleaning your machine: – Make sure no documents are stored in memory, then turn OFF the main power switch and disconnect the power cord. – Use a soft cloth to avoid scratching the components. –...
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Lift the scanning platform (A) until it is locked. (You will hear an audible “click. ” ) Hold the grip (A) on the right front side of the toner cover. Open the toner cover. Remove the toner cartridge. – Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact”...
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Cleaning the Machine Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior. – Do not touch the fixing assembly (A) as it becomes very hot during use. – Do not touch the transfer roller (B) as this can damage the machine.
Close the toner cover. 12 12 Lower the scanning platform. 13 13 – Be careful not to get your fingers caught. – If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine.
Cleaning the Machine ■ For MF4350d Press [ ] or [ ] to select <FIX. UNIT CLEANING>, then press [OK]. A D J U S T . / C L E A N I N G F I X . U N I T Cleaning starts.
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Close the ADF. Be careful not to get your fingers caught. ● ADF (For MF4380dn) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller.
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Cleaning the Machine ● ADF (For MF4370dn/MF4350d) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller.
Replacing the Toner Cartridge Replacing the Toner Cartridge Replacing the Toner Cartridge This section describes how to replace or handle the toner cartridges and precautions on storing them. When a Message Appears When a Message Appears Toner cartridges are consumable products. If the toner is running low or out during printing, a message appears in the display.
Replacing the Toner Cartridge Redistributing Toner Redistributing Toner When the toner is running low, the message <TONER LOW/PREPARE NEW TONER> appears on the display, redistribute toner in the toner cartridge. We recommend that you prepare a new toner cartridge for future replacement with ease. Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact”...
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Gently rock the toner cartridge several times to evenly distribute toner inside. Hold the toner cartridge by its handle (A). Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.
Replacing the Toner Cartridge Close the toner cover. 11 11 Lower the scanning platform. 12 12 – Be careful not to get your fingers caught. – If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine.
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Lift the scanning platform (A) until it is locked. (You will hear an audible “click. ” ) Hold the grip (A) on the right front side of the toner cover. Open the toner cover. Replacing the Toner Cartridge Remove the toner cartridge. Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact”...
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Replacing the Toner Cartridge Take out the new toner cartridge from the protective bag. Do not open the drum protective shutter (A). Print quality may deteriorate if the drum surface is exposed to light or is damaged. Save the protective bag. You may need it later when you remove the toner cartridge from the machine.
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Hold the toner cartridge by its handle (A). Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. Always hold the toner cartridge by its handle. Replacing the Toner Cartridge Insert the toner cartridge so that the 10 10...
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Replacing the Toner Cartridge Close the toner cover. 13 13 Lower the scanning platform. 14 14 – Be careful not to get your fingers caught. – If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine.
Encouraging Appreciation of the Outdoors “Clean Earth” initiatives supported by Canon in the U.S. include Eyes on Yellowstone, Canon Envirothon, NATURE Series on PBS and The Canon Clean Earth Crew. Initiatives supported in Canada include Canon Envirothon and World Wildlife Fund - Canada.
Packaging ■One Box Return To receive your free eight cartridge collection box: Call 1-800-OK-CANON Visit www.usa.canon.com/cleanearth/return Place as many cartridges as possible into one box. Carefully seal the box with tape; Place an empty toner cartridge in the box that contained your new toner cartridge.
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■Bundled Return Bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed UPS specifications (See Below). Maximum weight = 70 pounds Maximum length = 108 inches Maximum girth (length + 2 x width + 2 x height) = 130 inches Please Note: Do not send defective cartridges for replacement.
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Give the shipment to your UPS driver when you receive your next regular delivery. Call 1-800-PICK-UPS for Drop-Off options in your area. By using either of the above methods of shipment, your used cartridge(s) will be forwarded to the Canon Cartridge Collection Center at no charge to you.
Place the empty toner cartridge in the box from your new toner cartridge. Seal the box. ● Apply the Canon Canada Inc./ Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage.
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We encourage you to use this option as a more efficient way to ship cartridges. ● Please tape your eight cartridges together and place them in a box. Apply the Canon Canada Inc. / Canada Post label provided in this brochure. Canon’s labels are specially ● marked so that Canon pays the postage.
Transporting the Machine Transporting the Machine Transporting the Machine This section describes the required procedures before transporting the machine. For MF4380dn/MF4370dn For MF4380dn/MF4370dn Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. Turn OFF the main power switch.
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Transporting the Machine Remove the toner cartridge. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. – Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.
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Remove the dust cover from the paper 12 12 cassette. Open the front panel of the paper 13 13 cassette. Remove the paper from the paper 14 14 cassette. Transporting the Machine Remove the paper cassette by lifting up 15 15 the front-end of the paper cassette and pulling it forward.
Transporting the Machine Grip the handles on both sides of the 18 18 machine and lift it carefully, as shown in the illustration below. – Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury.
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Hold the grip (A) on the right front side of the toner cover. Open the toner cover. Transporting the Machine Remove the toner cartridge. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth.
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Transporting the Machine Hold the grip (A) on the right front side of the toner cover. Close the toner cover. 10 10 Lower the scanning platform. 11 11 Be careful not to get your fingers caught. 10-28 Remove the dust cover from the paper 12 12 feeding tray.
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Push the paper guide rail, and then close 15 15 the paper feeding tray. Detach the Document feeder tray. 16 16 Make sure all the covers are closed. 17 17 Grip the handles on both sides of the 18 18 machine and lift it carefully, as shown in the illustration below.
Troubleshooting This chapter describes how to respond to paper and document jams, as well as to error messages. Clearing Jams ...11-2 Document Jams ... 11-2 Paper Jams ... 11-5 Error Messages...11-16 Error Codes ...11-19 If <LOAD CORRECT PAPER> is displayed ...11-20 Reloading the Paper ...11-20 Changing the Paper Size Setting ...11-20 If a Power Failure Occurs ...11-21...
If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water will set the toner. Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center if needed.
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Open the inner cover, holding it by its front tab (A). Lift the release lever (A) until it clicks into place. Remove the jammed document. Do not force a jammed paper out of the machine as it may tear. Return the release lever (A) to its original position.
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Clearing Jams Open the ADF and then hold both sides of any jammed documents and gently pull them out. Close the ADF. 10 10 Be careful not to get your fingers caught. ● For MF4370dn/MF4350d Open the ADF cover. 11-4 Hold both sides of any jammed documents and gently pull them out straight upward.
Open the ADF and then hold both sides of any jammed documents and gently pull them out. Close the ADF. Be careful not to get your fingers caught. Paper Jams Paper Jams When <PAPER JAM> or <PAPER JAM/OPEN REAR COVER> appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary.
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Clearing Jams Hold the grip (A) on the right front side of the toner cover. Open the toner cover. Remove the toner cartridge from the machine. 11-6 – Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact” on. They become very hot during use.
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Hold both sides of the jammed paper and gently pull it out. Gently pull the jammed paper between the fixing assembly (A) and transfer roller (B) until the leading edge emerges from the machine. – Do not touch the fixing assembly (A) as it becomes very hot during use.
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Clearing Jams Insert the toner cartridge so that the 10 10 protrusion on the right side of the toner cartridge (A) fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. Push down the toner cartridge to make 11 11 sure it is properly set in the machine.
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Open the front panel of the paper 16 16 cassette. Remove the paper in the paper cassette. 17 17 Hold both sides of the jammed paper and 18 18 slowly pull it out in the direction of the arrow. ■ When feeding paper from the paper cassette: ■...
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Clearing Jams Set the dust cover on the paper cassette. 21 21 Open the rear cover. 22 22 This operation is required only when <OPEN REAR COVER> appears on the display. Hold both sides of the jammed paper and 23 23 gently pull it out upward.
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● For MF4350d Remove the dust cover from the paper feeding tray. Remove the paper in the paper feeding tray. Open the rear cover. This operation is required only when <PAPER JAM/OPEN REAR COVER> appears on the display. Lift the scanning platform until it is locked (A), and open the printer cover (B).
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Clearing Jams Remove the toner cartridge from the machine. – Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine.
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Hold both sides of the jammed paper and carefully pull it out. Hold both sides of the jammed paper and gently pull it out upward. – This operation is required only when <PAPER JAM/OPEN REAR COVER> appears on the display. –...
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Clearing Jams Hold the toner cartridge by its handle. 11 11 The arrow (A) on the toner cartridge should be facing away from you and pointing down. Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.
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Load the paper into the paper feeding 16 16 tray. Set the dust cover on the paper feeding 17 17 tray. After all the procedures are completed, the machine should be ready for operating. If the machine returns to the standby mode, troubleshooting has been successful.
Error Messages Error Messages Error Messages See the table below when the error and status messages appear on the display. Message AVAILABLE MEMORY This message shows the percentage of the memory currently available. CANNOT PRINT RX The machine temporarily received the fax in memory because an error of some kind has DATA occurred in the machine.
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Message LOAD CORRECT The size of the paper in the paper cassette or multi-purpose tray is different from that PAPER of the paper specified in <PAPER SIZE> for <CASSETTE> or <MP TRAY>. LOAD PAPER – No paper is loaded in the paper cassette or multipurpose tray when copying or printing.
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5 seconds, then turn it ON again. If the message persists, turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center. Enter the correct password. For details, see “Receiving Documents in Memory without Printing Out (Memory Lock Reception),”...
Error Codes Error Codes Error Codes An error code is a four-digit code shown on an ERROR TX REPORT or an RX REPORT when an error occurs. For details on reports, see “Introduction of the Machine, ” in the e-Manual. See the table below for individual error codes.
If <LOAD CORRECT PAPER> is displayed If <LOAD CORRECT PAPER> is displayed If <LOAD CORRECT PAPER> is displayed When <LOAD CORRECT PAPER> appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in <PAPER SIZE> for <CASSETTE>...
If a Power Failure Occurs If a Power Failure Occurs If a Power Failure Occurs If a power failure occurs, you cannot copy, scan, or print documents. For fax operations in a power failure ● – You cannot send and receive documents. –...
Customer Support (U.S.A.) Customer Support (U.S.A.) If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hours a day at the website http://www.canontechsupport.com.
Machine Settings This chapter describes how to change and check the machine settings. Machine Settings ...12-2 Printing USER DATA LIST ... 12-2 Accessing the Setting Menu ... 12-2 Setting Menu ...12-3 VOLUME CONTROL SETTINGS ... 12-3 BROADCAST ... 12-3 COMMON SETTINGS ... 12-3 COPY SETTINGS ...
Machine Settings Machine Settings Machine Settings You can adjust the machine settings from the Setting Menu to customize the way the machine works. Printing USER DATA LIST Printing USER DATA LIST To see the list of current settings, print out USER DATA LIST.
Setting Menu Setting Menu Setting Menu The default settings are indicated in bold text. – Depending on the country of purchase, some settings may not be available. – The menus described in this section are based on the MF4370dn. Depending on the model of your machine, some settings may not be available and the number on the top of each menu may vary.
Setting Menu COPY SETTINGS COPY SETTINGS Item 1 STANDARD SETTINGS 1 IMAGE QUALITY 2 DENSITY 3 ZOOM RATIO PRESET RATIO MANUAL 4 AUTO COLLATE 5 2-SIDED 2 PAPER SIZE GROUP * MF4380dn only 12-4 Settings – TEXT/PHOTO – TEXT – PHOTO –...
FAX SETTINGS FAX SETTINGS Item 1 RX MODE FAX/TEL 1 RING START TIME 2 F/T RING TIME 3 F/T SWITCH ACTION MANUAL FaxOnly AnsMode DRPD 2 USER SETTINGS 1 UNIT TELEPHONE # 2 UNIT NAME 3 TEL LINE TYPE 4 PUBLIC LINE 5 STANDARD SETTINGS 1 DENSITY 2 IMAGE QUALITY...
Setting Menu ADJUST./CLEANING ADJUST./CLEANING Item 1 FIX.UNIT CLEANING 2 SPECIAL MODE T 3 SPECIAL MODE U 4 SPECIAL MODE V 5 SPECIAL MODE Y 6 SPECIAL MODE Z REPORT SETTINGS REPORT SETTINGS Item 1 TX REPORT 2 RX REPORT 3 ACTIVITY REPORT 12-8 Settings Start cleaning.
SYSTEM SETTINGS SYSTEM SETTINGS Item 1 SYS. MANAGER INFO 1 SYSTEM PASSWORD 2 DEVICE INFO 1 DEVICE NAME 2 LOCATION 3 NETWORK SETTINGS* 1 TCP/IP SETTINGS 1 IPv4 SETTINGS 1 IP ADDRESS AUTO. 2 IP ADDRSSS 3 SUBNET MASK 4 GATEWAY ADDRESS 5 SET IP ADD RANGE 1 IP ADDRESS 1 1 PERMIT/REJECT...
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Setting Menu Item 4 IP ADDRESS 4 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 5 IP ADDRESS 5 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 6 IP ADDRESS 6 1 PERMIT/REJECT 2 START IP ADDRESS...
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Item 10 IP ADDRESS 10 1 PERMIT/REJECT – – 2 START IP IP address (000.000.000.000) ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 6 DNS SETTINGS 1 DNS SERVER SET 1 PRIM. DNS SERVER IP address (000.000.000.000) 2 SECOND DNS IP address (000.000.000.000) SERVER 2 HOST/DOMAIN NAME...
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Setting Menu Item 6 SET IP ADD RANGE 1 IP ADDRESS 1 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 4 PREFIX LENGTH 2 IP ADDRESS 2 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 4 PREFIX LENGTH 3 IP ADDRESS 3 1 PERMIT/REJECT...
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Item 5 IP ADDRESS 5 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP IP address (0000:0000:0000:0000:0000:000 ADDRESS 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH – – ON (0-128 (64)) 6 IP ADDRESS 6 1 PERMIT/REJECT –...
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Setting Menu Item 9 IP ADDRESS 9 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 4 PREFIX LENGTH 10 IP ADDRESS 10 1 PERMIT/REJECT 2 START IP ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 4 PREFIX LENGTH 7 DNS SETTINGS 1 DNS SERVER SET...
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5 SNMP WRITABLE 2 3 ETHERNET DRIVER 1 AUTO DETECT 1 COMMUNICATN MODE 2 ETHERNET TYPE 2 MAC ADDRESS Settings – – Maximum 63 digits (Canon MF4360- 4390(DF:40:DE)) – – – – – 1 LPD (0–65535 (515)) – 2 RAW (0–65535 (9100)) –...
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Setting Menu Item 4 VIEW IP ADDRSSS 1 IPv4 2 IPv6 5 STARTUP TIME SET. 4 COMMUNICATIONS 1 TX START SPEED 2 RX START SPEED 3 MEMORY LOCK 1 PASSWORD 2 MEMORY RX TIME MEM. RX START TIME MEM. RX END TIME 5 ACCESS TO DEST.
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Item 7 UPDATE FIRMWARE * MF4380dn/MF4370dn only Settings This function is only used when the firmware needs to be updated. Setting Menu Applicable Page 12-17...
Specifications Specifications Specifications General Type Power Source Power Consumption Warm-up Time Weight Dimensions Installation Space Environmental Conditions Display Languages Acceptable Documents Acceptable Paper Stock Printable Area Scanning Area 13-2 Personal Desktop 120–127 V, 60 Hz (Power requirements differ depending on the country in which you purchased the product.) MF4380dn Maximum: Less than 630 W...
Copier Scanning Resolution Printing Resolution Magnification First Copy Time Copy Speed No. of Copies Printer Printing Method Paper Handling Paper Delivery Print Speed Printing Resolution Number of Tones Toner Cartridge Scanner (Scanning via USB) Type Maximum Scanning Size Scanning Resolution Scanning Speed Host Interface System Requirements...
Specifications Scanner (Scanning via Network) Host Interface System Requirements Device Driver Facsimile Applicable Line Compatibility Data Compression Schemes Modem Speed Transmission Speed Transmission/Reception Memory Fax Resolution Dialing Receiving Report The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speed or lower, depending on telephone line conditions.
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OK key 1-8 One-touch key Editing 3-3 Erasing 3-4 Registering 3-3 Using 5-19 One-touch keys 1-9 Operation panel 1-3 Fax operation panel 1-9 Main operation panel 1-7 Output tray 1-3 Output tray extension 1-3 Overview Machine functions ii Paper Jams 11-5 Loading 2-8 Printable area 2-7 Requirements 2-6...
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Index Transporting the Machine 10-23 Troubleshooting Clearing jams 11-2 Error codes 11-19 Error messages 11-16 If a power failure occurs 11-21 If you cannot solve a problem 11-22 USB port 1-6 Zoom ratio Custom copy ratio 4-11 Preset zoom 4-10 13-8...
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30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.