Finding Help & Support
CD-ROM, CD-RW, DVD-ROM, or DVD+R/RW Drive (Continued)
Symptom
Recording audio CDs is
difficult or impossible.
Diskette Drive
Symptom
Unable to read the diskette.
"Invalid system disk"
message is displayed.
5–6
Problem
Wrong disc type or poor
quality disc.
Problem
A non-formatted diskette has
been inserted.
Diskette is damaged.
A diskette has been left in the
drive.
Diskette error has occurred.
Solution
Verify that you are using the
correct disc type (media) for
the drive.
Try a different brand of disc.
Quality varies widely
between manufacturers.
Solution
To format the diskette:
1. On the Windows
desktop, click Start then
click My Computer.
2. Right-click on the
3½ Floppy (A:) icon.
3. Select Format from the
pop-up menu.
4. Select the desired options
and click Start to begin
formatting the diskette.
Replace the diskette with a
new one.
When drive activity stops,
remove the diskette and press
the Spacebar. The computer
should start up.
Restart your computer by
pressing the Power button.
Getting Started