HP Compaq Presario,Presario 6000 Getting Started
Hp compaq presario,presario 6000: quick start
Hide thumbs
Also See for Compaq Presario,Presario 6000:
- Maintenance and service manual (278 pages) ,
- User manual (239 pages) ,
- Hardware and software manual (223 pages)
Related Manuals for HP Compaq Presario,Presario 6000
Summary of Contents for HP Compaq Presario,Presario 6000
-
Page 1: Getting Started
Getting Started Compaq Presario 6000 Series Computer This guide helps you get acquainted with the features of your computer and provides solutions to problems. Connection locations and system components may vary. - Page 2 © 2002 Compaq Computer Corporation. Compaq, the Compaq logo, Armada, Deskpro, Evo, and iPAQ are trademarks of Compaq Computer Corporation in the U.S. and other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S.
-
Page 3: Table Of Contents
1 Getting Information and Updates Warranty and Support Guide ......... 1–2 Replacing Parts and Upgrading . - Page 4 4 Maintaining the Computer Routine Maintenance Guidelines ........4–1 Preventive Maintenance .
-
Page 5: Getting Information And Updates
Getting Information and Updates Information about your computer is available in the printed documents that came with your computer and from the Compaq Web site. Use this guide as your first point of reference, and then refer to the following documents: ■... -
Page 6: Warranty And Support Guide
Getting Information and Updates Warranty and Support Guide The Warranty and Support Guide describes the Compaq commitment to repair or replace parts during the computer’s warranty period and lists important Compaq telephone numbers. In the event of a mechanical problem, contact Compaq, not the retailer who sold you the computer. -
Page 7: Using The Computer
The operation of your computer is controlled by two kinds of software: ■ Software applications, such as Microsoft Works, which perform specific functions ■ The Microsoft Windows operating system, which governs the interaction of the computer’s hardware, peripherals, and software applications You will find information about using applications and Microsoft Windows in the printed manuals and online Help that accompany them. -
Page 8: Using The Hard Drive
Using the Computer ■ To insert a diskette, hold it with the label facing up and the arrow on the diskette pointing toward the drive; then gently push the diskette into the drive. Inserting and Removing a Diskette To remove a diskette, press the Eject button 1 drive. -
Page 9: Using The Cd Or Dvd Drive
3. Click the hard disk drive you are checking. 4. Notice the amount of free space listed in the Details area and make sure it is enough for your application or data. Using the CD or DVD Drive Your computer may have one or two optical drives—CD-ROM, CD-RW, DVD-ROM, and/or DVD+R/RW drives—depending on the model you purchased. -
Page 10: Support For Disc Types
Using the Computer Comparison of Drives and Actions Allows you to... Read CDs, CD-Rs, and CD-RWs Read DVDs Read data from CD Listen to music Write data to disc for storage View movies Record movies Support for Disc Types You can use several different types of optical discs with your CD or DVD drives. - Page 11 Optical Disc Comparison (Continued) Ability to Disc Type File Type Record CD-R Data (only once) MP3 Music Yes (only once) CD-RW Data MP3 Music Yes DVD-ROM Data DVD Movie No DVD+R Data (only once) DVD Movie Yes (only once) DVD+RW Data DVD Movie Yes Getting Started...
-
Page 12: Inserting And Removing A Cd Or Dvd Disc
Using the Computer Inserting and Removing a CD or DVD Disc To insert or remove a CD or DVD disc, follow the procedures below. ✎ Your computer must be turned on before you can insert or remove a CD or DVD disc. To Insert a Disc 1. -
Page 13: Listening To Music
Listening to Music You can listen to music using any CD-ROM, CD-RW, DVD-ROM, or DVD+R/RW drive. To Listen to Music 1. Insert a CD or DVD disc. 2. Wait for the disc to start playing automatically. If the disc does not play automatically, follow the onscreen instructions. -
Page 14: Playing A Movie
Using the Computer 5. Make adjustments to the device and speaker volume levels. 6. Click Apply, then OK. Playing a Movie You can play a DVD movie only on a DVD-ROM or DVD+R/RW drive. To Play a Movie 1. Insert a DVD disc. ✎... -
Page 15: Creating A Cd
2. Wait for the DVD to start playing automatically. If it does not, follow these steps. a. Click the Start button on your Windows desktop. b. Click All Programs, WinDVD, then WinDVD Player. c. Click the Play button to start the movie. -
Page 16: Maintaining The Cd Or Dvd Drive
Using the Computer CD-R and CD-RW Disc Comparison Allows you to... Write to CD Write to CD multiple times Use multiple recording sessions Reuse CD Erase information Maintaining the CD or DVD Drive Keep the following guidelines in mind when maintaining and cleaning your CD or DVD drive: ■... -
Page 17: Using The Mouse
Using the Mouse Your computer includes either a Scroll Mouse or an Optical Mouse. Mouse Components Left Mouse Button Scroll Wheel Right Mouse Button If you wish, you can switch the functions of the left and right buttons of a mouse. To Modify Mouse Buttons 1. -
Page 18: Using The Scroll Mouse
6. Click OK to apply the changes. Using the Scroll Mouse The mouse directs the cursor on the Windows desktop. Use the mouse to move quickly through a document or Web site. Moving through a document or Web site with the scroll wheel is faster than using the scroll bar. -
Page 19: Using The Compaq Internet Keyboard
■ Some wood grains and grooved surfaces may also cause tracking problems. ■ If your mouse does not function properly, see the troubleshooting section “Optical Mouse” on page 5–17. Using the Compaq Internet Keyboard Your computer includes either a PS/2 or USB Compaq Internet Keyboard. -
Page 20: Using The Internet Buttons
Using the Computer Compaq Internet Keyboard Components (Continued) Numeric Keys Arrow Keys Application Key* Windows Logo Keys* Main Keys *Keys available in select geographic regions. Using the Internet Buttons The Internet Buttons make accessing your favorite Web sites, services, and applications easier and faster. ✎... -
Page 21: Internet Buttons
Internet Buttons Instant Internet Help Search Email Getting Started Provides your daily starting point to the Internet. It connects you to a customizable Web page filled with local weather, news, sports, and financial information. Takes you to the Compaq Help & Support Center, which provides information about your computer. -
Page 22: Customizing The Internet Buttons
Using the Computer Internet Buttons (Continued) Community Entertainment My Compaq PC Retail/Affinity Central ✎ Internet Button functions may vary by model and by region. Customizing the Internet Buttons All Internet Buttons can be reprogrammed to open any software application or data file on your hard drive, or any Internet address. -
Page 23: Using The Internet
Next, establish an Internet Service Provider (ISP) account. On certain models, Compaq provides a selection of ISPs for you to choose from; check your Windows desktop. What Is the Internet? The Internet is a shared network of computers that transmit data and make the electronic exchange of information possible. -
Page 24: What Is A Hyperlink
Using the Internet What Is a Hyperlink? Imagine you’re reading a newspaper. On page 1, you may read something like “For more details, see page 3, column 2.” A hyperlink on a Web page works the same way, except that the jump to related information occurs electronically, with a single click of the mouse to launch the hyperlink. - Page 25 To Set Up Microsoft Outlook Express Email 1. Press the Email ✎ If the Internet Connection Wizard starts, Outlook Express is not yet configured, and you must go through the configuration process. Contact your Internet Service Provider (ISP) for the proper configuration settings.
-
Page 26: Content Advisor
Using the Internet To Read Your Email Messages Your ISP receives email messages for you automatically, even when your computer is shut down. The ISP then stores your messages until you open your email program and read them. 1. Press the Email on the keyboard. - Page 27 To Restrict Internet Content 1. On the Windows desktop, click Start, then click Control Panel. 2. In the Control Panel, click Network and Internet Connections, then click Internet Options. 3. Click the Content tab 1. 4. In the Content Advisor area, click Enable 2.
-
Page 29: Maintaining The Computer
Maintaining the Computer Routine and preventive maintenance for the computer is important. A few basic procedures will help keep the computer in good operating condition. Routine Maintenance Guidelines Keep the following care guidelines in mind when you are setting up or using your computer: ■... -
Page 30: Preventive Maintenance
Maintaining the Computer Preventive Maintenance Preventive maintenance is essential for keeping your computer in good working condition. A few basic tasks include: ■ Creating backup files ■ Deleting unwanted files ■ Optimizing your hard drive ■ Running virus scan software It is recommended that you back up files and optimize your hard drive at least monthly. -
Page 31: Emptying The Recycle Bin
6. On the General tab, click Disk Cleanup. 7. Click the types of files you want to delete. 8. Click OK. Emptying the Recycle Bin After you delete files from the hard drive, they are sent to the recycle bin. You can retrieve files that are sent to the recycle bin as long as you have not emptied it. -
Page 32: Scanning The Hard Drive
Maintaining the Computer To Empty the Recycle Bin 1. Double click the Recycle Bin icon on your Windows desktop. 2. On the File menu, click Empty Recycle Bin to delete all files. 3. Click Yes to confirm the deletion. Scanning the Hard Drive You can scan the hard drive to search for and repair errors. -
Page 33: Defragmenting The Drive
7. Select the disk check options you want to use. 8. Click Start to begin scanning. Defragmenting the Drive You can improve the efficiency of the computer by defragmenting it regularly. Defragmenting moves the files closer together so that the hard drive space is used more effectively. ✎... -
Page 34: System Recovery
Maintaining the Computer System Recovery If you have trouble running programs or accessing data, some files on your hard drive may have been corrupted. If so, you may be able to solve the problem with one of the following programs: ■... -
Page 35: Virus Protection
2. Insert the Compaq System Recovery CD #1. 3. Follow the instructions included with the CDs. Virus Protection A computer virus can destroy information on the hard drive. You can get a virus from infected files accessed from: ■ A diskette ■... -
Page 37: Finding Help & Support
This chapter provides information for identifying and solving common problems that may occur with your computer. You can easily diagnose and solve many computer problems on your own, without contacting a Compaq Support Specialist. If you have a computer problem or question, check the following resources for answers: ■... -
Page 38: Online Service And Support
Finding Help & Support Online Service and Support For rapid access to accurate service and support solutions, go to compaq.com/consumersupport. Whether you are a novice or a technical expert, knowledge, information, and assistance are available when and where you need them. ■... -
Page 39: Preparing To Ship The Computer
Preparing to Ship the Computer If you have to ship the computer to Compaq for service, follow these guidelines when preparing it for shipment: ■ Back up the hard drive. ■ Make sure the backup media are not exposed to electrical or magnetic impulses. - Page 40 Solution Turn off your computer using the normal “Turn Off Computer” procedure and reconnect the speakers. 1. On the Windows desktop, click Start, then click Control Panel. 2. Click Sounds, Speech, and Audio Devices, then click Sounds and Audio Devices.
- Page 41 Clean the CD or DVD with a CD cleaning kit, available from most computer stores. 1. On the Windows desktop, click Start, then click Control Panel. 2. Click Performance and Maintenance, then click System.
-
Page 42: Diskette Drive
Quality varies widely between manufacturers. Problem Solution To format the diskette: 1. On the Windows desktop, click Start then click My Computer. 2. Right-click on the 3½ Floppy (A:) icon. 3. Select Format from the pop-up menu. 4. Select the desired options and click Start to begin formatting the diskette. - Page 43 Diskette Drive (Continued) Symptom Diskette drive light stays on. Diskette has been improperly inserted. Diskette drive is damaged. Getting Started Finding Help & Support Problem Solution Remove the diskette and reinsert it: insert the edge with the sliding cover into the drive, face up, and push the diskette in until it stops.
- Page 44 File Save command not properly executed. 5–8 Problem Solution To format the diskette: 1. On the Windows desktop, click Start, then click My Computer. 2. Right-click on the 3½ Floppy (A:) icon. 3. Select Format from the pop-up menu. 4. Select the desired options and click Start.
- Page 45 Center or refer to the Warranty and Support Guide for details. To format the diskette: 1. On the Windows desktop, click Start then click My Computer. 2. Right-click on the 3½ Floppy (A:) icon. 3. Select Format from the pop-up menu.
-
Page 46: Display (Monitor)
Finding Help & Support Display (Monitor) Symptom ✎ If you encounter display problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table. Screen is blank, and monitor Monitor power cable is not power light is not lit. -
Page 47: Hard Drive
Hard Drive Symptom Computer seems to be locked Program in use has stopped responding to commands. Hard drive error message Part of hard drive has failed is displayed. or is about to fail. Getting Started Finding Help & Support Problem Solution Attempt the normal Windows “Turn Off Computer”... -
Page 48: Hardware Installation
Finding Help & Support Hardware Installation Symptom A new device is not Device is not seated or recognized as part of the connected properly. system. Cable(s) of new external device are loose or power cables are unplugged. Power switch of new external device is not turned on. -
Page 49: Internet Access
Internet Access Symptom Cannot connect to the Internet Service Provider (ISP) Internet. account is not set up properly. Modem is not set up properly. Reconnect the modem, Web browser is not set up properly. Getting Started Finding Help & Support Problem Solution Verify Internet settings or... - Page 50 Finding Help & Support Internet Access (Continued) Symptom Cannot automatically launch You must log in to your ISP Internet programs. before some programs will start. Internet takes too long to Modem is not set up properly. Verify that the correct modem download Web sites.
-
Page 51: Keyboard And Scroll Mouse
Getting Started Finding Help & Support Problem Solution 1. On the Windows desktop, click the Start button. 2. Click Turn Off Computer. 3. Select Turn Off. 4. After the shutdown is complete, reconnect the... - Page 52 Finding Help & Support Keyboard and Scroll Mouse (Continued) Symptom Mouse does not respond to Mouse connector is not movement or is too slow. properly plugged into the back of the computer. Program in use has stopped responding to commands. Mouse will move only Mouse roller ball is dirty.
-
Page 53: Optical Mouse
Memory Symptom Insufficient memory message All memory in the computer is is displayed. being used by open programs, and memory is needed for a desired task. Optical Mouse Symptom Mouse does not work after Mouse is not connected installation or is not detected. properly. - Page 54 Finding Help & Support Power Symptom Computer will not turn on. Line voltage selection switch is not in the proper position for your region (115V/230V). Computer is not connected to an external power source. Drive power, data, or power supply cables may not be properly connected.
- Page 55 Power (Continued) Symptom “Illegal Operation has Software being used is not Occurred” error message is Microsoft-certified for your displayed. version of Windows. Configuration files are corrupt. Computer will not start. System files may have been damaged. Wrong memory modules were used in the upgrade, or memory modules were installed in the wrong location.
- Page 56 Finding Help & Support Power (Continued) Symptom Computer powered off The unit temperature was automatically. exceeded. The fan may be blocked. The unit temperature was exceeded because the computer was functioning with the cover or access panel removed. Processor or system fan has failed.
-
Page 57: Upgrading The Computer
You can replace or upgrade several components in your computer. This chapter describes procedures for accessing the internal parts of the computer and installing components. Preparing the Computer Ä CAUTION: Static electricity can damage the electronic components of the computer or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. - Page 58 Upgrading the Computer 3. Disconnect the power cord from the electrical outlet 1 and then from the computer 2. Disconnecting the Power Cord Å WARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching.
- Page 59 Upgrading the Computer 6. Remove the access panel by loosening the screw 1 that secures the access panel to the computer chassis. Slide the access panel back 2 about 1 inch (2.5 cm), then lift it up and off the unit. Removing the Computer Access Panel Getting Started 6–3...
-
Page 60: Removing Or Upgrading A Drive
Upgrading the Computer 7. Remove the front bezel by gently prying the top section 1 of the bezel away from the chassis. On the inside of the front bezel, press the center two tabs (not the bottom tabs) to release the bezel, then pull it from the chassis 2. Removing the Front Bezel Removing or Upgrading a Drive Depending on your computer configuration, you may have up to... -
Page 61: Locating Drive Positions
Ä CAUTION: Make sure you back up your personal files on the hard drive to an external storage device, such as a CD, before removing the hard drive. Failure to do so will result in data loss. After replacing the hard drive, you will need to run the System Recovery CDs to load the Compaq factory installed files. -
Page 62: Removing A Drive
Upgrading the Computer Removing A Drive 1. Locate the drive you want to remove. See “Locating Drive Positions” on page 6–5 for details. 2. Complete the procedure described in “Preparing the Computer” on page 6–1. 3. Disconnect the power and data cables from the back of the drive you want to remove, as indicated in the following illustrations. - Page 63 Upgrading the Computer Disconnecting the Diskette Drive Cables Disconnecting the Hard Drive Cables Getting Started 6–7...
-
Page 64: Replacing Or Adding A Drive
Upgrading the Computer 4. A latch drive bracket with release tabs 1 secures the drives in their respective positions. Lift the release tab on the latch drive bracket for the drive you want to remove, then slide the drive from its drive bay 2. Removing a Drive 5. - Page 65 Upgrading the Computer 2. Slide the drive into the drive bay 1, making sure to align the guide screws with the guide slots, until it snaps into place. Sliding the Drive into the Drive Bay Getting Started 6–9...
- Page 66 Upgrading the Computer 3. Reconnect the power and data cables to your drive as indicated in the following illustrations. Reconnecting the Optical Drive Cables Reconnecting the Diskette Drive Cables 6–10 Getting Started...
-
Page 67: Upgrading Or Replacing Memory
Reconnecting the Hard Drive Cables 4. Complete the procedure described in “Reassembling the Computer” on page 6–20. 5. Turn on the computer. 6. If you replaced the hard drive, restore the system, software drivers, and any software applications that were preinstalled on the computer from Compaq. -
Page 68: Removing A Memory Module
Upgrading the Computer Removing a Memory Module Ä CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module. 1. Complete the procedure described in “Preparing the Computer” on page 6–1, but do not remove the front bezel. 2. -
Page 69: Replacing Or Adding A Memory Module
3. Open both latches of the memory module socket 1 found at each end of the memory module. Lift the memory module 2 from the memory slot. Removing a Memory Module Replacing or Adding a Memory Module Upgrade the memory in your computer with memory of the same type and speed to the memory originally installed in your computer. - Page 70 Upgrading the Computer 1. Open both latches of the memory module socket 1. Opening the Latches on the Memory Module Socket If you are replacing a memory module, put the new memory module in the same memory slot from which the old memory was removed.
- Page 71 2. The memory module can be installed in only one way. Match the notch on the module 1 with the tab on the memory socket. Push the module carefully and firmly into the slot ensuring that the latches 2 on both ends snap into place. Installing a Memory Module 3.
-
Page 72: Removing Or Installing An Expansion Card
Upgrading the Computer Removing or Installing an Expansion Card An expansion card is a circuit board that fits into a computer expansion slot. Your computer contains several expansion slots that can be used to add components to your computer. Component configurations vary by model. Expansion cards you can replace or add to your computer include: ■... - Page 73 3. Inside the computer, locate the expansion slots on the system board. 4. If you are removing an expansion card, hold the card at each end, carefully rock it back and forth until the connectors pull free from the socket. Be sure not to scrape the card against the other components.
- Page 74 Upgrading the Computer 6. If you are replacing or adding a new expansion card, align the edge of the expansion card with the slot on the chassis and gently press the card straight down into the expansion slot. Replacing or Adding an Expansion Card ✎...
- Page 75 Upgrading the Computer 8. Replace the expansion cover bracket 1 and screw 2. Replacing the Expansion Bracket Cover 9. Complete the procedure described in “Reassembling the Computer” on page 6–20. Getting Started 6–19...
-
Page 76: Reassembling The Computer
Upgrading the Computer Reassembling the Computer 1. Position the chassis in the upright position. At an angle, align the top of the front bezel with the top slots of the chassis 1 so that front bezel hooks onto the chassis, then press the bottom end of the bezel to the chassis until it snaps into place 2. - Page 77 Upgrading the Computer 2. Place the side access panel in the proper position on the chassis and slide it into place 1. Ensure that the hole for the thumbscrew is aligned with the hole in the chassis 2 and replace the thumbscrew. Replacing the Side Access Panel Getting Started 6–21...
- Page 78 Upgrading the Computer 3. Reconnect the power cable 2 to the computer and plug the cable into an electrical outlet 1. Reconnecting the Power Cable 4. Reconnect all peripheral devices to the computer. Å WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telecommunications or telephone connectors into the network interface controller (NIC) ports.
-
Page 79: Index
access panel removing 6–3 replacing 6–21 adding drive 6–8 adjusting volume 2–7 application key 2–14 arrow keys 2–14 audio troubleshooting 5–4 autoscrolling 2–12 CD-R and CD-RW disc comparison 2–10 creating a 2–9 inserting a disc 2–6 removing a disc 2–6 CD drive capabilities 2–4 CD-RW drive capabilities 2–9... - Page 80 Index setting up 3–3 using 3–2 entertainment button 2–16 expansion card 6–16 expansion slots 6–17 floppy disk See diskette floppy drive See diskette drive front bezel removing 6–4 replacing 6–20 function keys 2–13 hard drive checking space 2–2 cleaning up 4–2 defragmenting 4–5 installation 6–4 location 6–5...
- Page 81 removing 6–12 Micosoft System Restore 4–6 monitor troubleshooting 5–10 mouse autoscrolling 2–12 buttons 2–11 clicking 2–11 double-clicking 2–11 modifying buttons 2–11 optical 2–12 scroll wheel 2–11 scrolling 2–12 troubleshooting optical 5–17 troubleshooting scroll 5–15 using 2–11 movie, playing a 2–8 multimedia support 2–4 music, listening to 2–7 My Compaq PC button 2–16...
- Page 82 Index scroll mouse 5–15 upgrading 6–1 virus protection 4–7 Warranty and Support Guide 1–2 Index–4 warranty information 1–2 5–2 Web browsers 3–2 Web sites computer support 1–1 My Presario 2–16 products and services 1–1 technical support 5–1 Windows logo keys 2–14 Getting Started...