HP Compaq Presario,Presario 5116 Quick Start Manual page 96

Symptom
CD-ROM, CD-RW, or DVD-ROM
drive cannot read a disc or
takes too long to start.
Recording audio CDs is difficult
or impossible.
CD does not eject after eject
button is pushed.
Problem
CD has been inserted
incorrectly.
The DVD-ROM drive
takes longer to start
because it has to
determine the type of
media being played,
such as audio or video.
CD or DVD disc is dirty. Clean CD or DVD with a CD cleaning kit, which is
Windows does not
detect CD-ROM,
CD-RW, DVD-ROM or
combo driver.
Wrong or poor quality
media type.
Disc may have been
improperly inserted, or
power may have failed
while playing a CD or
DVD disc.
Solution
Properly reinsert the CD.
Wait at least 30 seconds to allow the DVD-ROM
drive determine the type of media being played.
If the disc still does not start, read the other
solutions listed in this topic.
available in most computer stores.
1. From the Windows taskbar, click Start, point
to Settings, and then click Control Panel.
The Control Panel window is displayed.
2. Double-click the System icon. The System
Properties dialog box is displayed.
3. Click the Device Manager tab.
4. Click the + sign next to the CD-ROM or DVD-
ROM drive and select the installed driver.
5. Click the Remove button, and click OK twice.
6. Restart your computer, and let Windows
detect the CD-ROM or DVD-ROM driver.
Try a different brand of media. Quality varies
widely between manufacturers.
1. Shut down the computer.
2. Gently push the tip of a straightened paper
clip into the hole beside the CD-ROM, CD-RW,
DVD-ROM or combo door. If the hole is not
visible, you can locate it under the pull-down
flap.