HP OmniBook 5700 Installation And Setup Manual page 84

Troubleshooting
Solving Basic Problems
If the OmniBook doesn't reboot successfully
If your operating system is MS-DOS or Windows for Workgroups
If no text is displayed, or if things stop before you see any text about MS-DOS,
the unit probably requires service.
If you see error messages during startup, but Windows starts or you get an
MS-DOS prompt, exit Windows. Then type scandisk to fix problems with
drive C. Then press
press and step through each startup command to find where the
F8 ENTER
problem occurs. Repair or restore the necessary files as indicated.
If you see text about MS-DOS but things stop before Windows starts or before
you get an MS-DOS prompt, insert the Support Utility disk or other boot disk in
the floppy disk drive, then press
the Minimum Startup option. (If the unit doesn't reboot from a floppy boot disk,
the unit probably requires service.)
If it reboots, type dir c: to see if drive C contains valid files. Then try the
following:
If drive C has valid files, try typing these commands:
scandisk c:
sys a: c:
Last resort: The following commands delete all files on drive C, so you must
reinstall your files after running these commands:
fdisk
format c: /u
If it still doesn't start, try reinstalling the Windows for Workgroups files on drive
C—see page 2-6.
If your operating system is Windows 95
If no text is displayed during reboot, or if things stop before you see "Starting
Windows 95...", the unit probably requires service.
If you see "Starting Windows 95..." during startup followed by error messages,
reboot again—but when you see "Starting Windows 95...", press
startup menu. Click a startup option that might help you discover or fix the
problem.
Use the "safe mode" option to start Windows with a basic configuration.
Run ScanDisk (in System Tools) to fix problems with drive C. You can also
make other changes to repair your startup files.
5-4
to reboot—but at the "MS-DOS Startup Menu,"
Ctrl+Alt+Del
Ctrl+Alt+Del
(to repair any defects)
(to restore core MS-DOS files).
(to reinitialize drive C)
(to prepare drive C for storing data)
to reboot from drive A—then click
to get the
F8