Compaq Armada E700 Series Reference Manual page 134

Solving Modem Problems
Problem
Characters are
garbled/transfer
rates are slow
(continued).
Modem loses
connection.
Continued
Possible Cause
The error
correction feature
of your modem
software is
interfering.
Call Waiting may
be interfering with
the connection.
Another device on
your telephone line
may be causing
interference.
Hibernation was
initiated; the
computer reached
a low-battery or
critical low-battery
condition.
Your service
provider may have
an inactivity
timeout.
Solution
Disable error correction
(&K0) and data compression
(&M0) using AT commands.
NOTE: To access AT
commands and instructions
for using them, select
StartÅCompaq Information
CenterÅ Modem Commands.
Disable Call Waiting before
dialing.
For information about
disabling Call Waiting,
consult your operating
system documentation.
To obtain the disable call
waiting code for your dialing
area, consult your local
telephone service provider.
Hang up an extension
telephone and disconnect
any other devices that may
be using the same telephone
line, then redial.
1. Restore power,
if necessary.
2. Slide the power switch to
exit Hibernation,
if necessary.
3. Restart the
communications
software application.
Ask your service provider if
idle time on the line
terminates the connection.
Troubleshooting 17-19