Compaq Armada E700 Series Reference Manual page 131

Solving Modem Problems
Problem
No dial tone, with or
without NO DIAL
TONE message
(continued).
Modem sounds are
not audible.
Modem does not
dial correctly.
17-16 Troubleshooting
Continued
Possible Cause
The modem or
modem COM port
is disabled.
The modem is not
responding to
commands from
the computer
keyboard.
Modem speaker is
turned off.
System sound is
muted or turned
down.
Call Waiting may
be interfering.
Solution
Refer to "Disabling a Device"
in Chapter 7.
1. At the command line in
terminal mode, type AT,
then press Enter.
If the modem displays
OK, the modem and
computer are working
together.
If the modem displays
ERROR, or does not
respond, restart the
computer and repeat
steps 1 and 2.
2. Type ATDT and listen for
a dial tone.
3. Press any key to hang
up the modem.
At the command line in
terminal mode, type ATM1.
Press the Fn+F5 hotkeys,
then adjust the volume.
Disable Call Waiting before
dialing.
For information about
disabling Call Waiting,
consult your operating
system documentation.
To obtain the disable call
waiting code for your
dialing area, consult your
local telephone service
provider.
Continued