Epson SureColor SC-T7700D Administrator's Manual
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Epson SureColor SC-T7700D Administrator's Manual

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Administrator's Guide
CMP0327-00 EN

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Summary of Contents for Epson SureColor SC-T7700D

  • Page 1 Administrator's Guide CMP0327-00 EN...

  • Page 2: Table Of Contents

    Administrator's Guide Contents Contents Configuring a Mail Server....29 Copyright Shared Folder Settings....33 Making System Settings.
  • Page 3 Checking IEEE802.1X Network Status..102 Epson Device Admin..... 68 Solving Problems for Advanced Security..103 EpsonNet Config.

  • Page 4: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 5 Trademarks Trademarks ® ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google LLC. ®...

  • Page 6: About This Manual

    Administrator's Guide About this Manual About this Manual Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Instructions containing useful tips and restrictions on printer operation. Related Information &...
  • Page 7 Administrator's Guide About this Manual ® ® ❏ Microsoft Windows Server 2016 operating system ❏ Microsoft ® ® Windows Server 2012 R2 operating system ❏ Microsoft ® ® Windows Server 2012 operating system ® ® ❏ Microsoft Windows Server 2008 R2 operating system ®...

  • Page 8: Introduction

    Administrator's Guide Introduction Introduction This is a common manual for the administrator to use and manage the printer. There are unavailable functions and unshown menus because this is a common manual. Therefore, information is given near setting items or menus. See the User's Guide for function usage information.
  • Page 9 TCP/IP and WSD network. Tool A generic term for Epson software to set up or manage a device, such as Epson Device Admin, EpsonNet Config, EpsonNet SetupManager, etc.

  • Page 10: Example Of Network Environment

    Administrator's Guide Introduction ASCII (American Standard Code for Information Interchange) One of the standard character codes. 128 characters are defined, including such characters as the alphabet (a-z, A- Z), Arabic numbers (0-9), symbols, blank characters, and control characters. When "ASCII" is described in this guide, it indicates the 0x20 - 0x7E (hex number) listed below, and does not involve control characters.
  • Page 11 The following services are available if the printer is able to connect to the Internet. ❏ Epson Connect Email Print, Remote Print, etc. ❏ Cloud Services Google Cloud Print, Evernote etc. ❏ Site of Epson Downloading the driver and software and updating the printer's firmware, etc.
  • Page 12 ❏ File server ❏ (C)-2: Application server This server applies the function of the server application as follows. ❏ Epson Print Admin ❏ Document Capture Pro Server ❏ (C)-3: Wired LAN (Ethernet), (C)-4: Wireless LAN (Wi-Fi) Connect printers, scanners, computers, etc. to the LAN by using a LAN cable or radio wave.

  • Page 13: Printer Connection Types

    Administrator's Guide Introduction Example of Small Office Network (A): Internet ❏ Epson Connect ❏ Cloud services ❏ Email server, FTP server (B): Trust Zone (Intranet) ❏ (B)-1: Wired LAN (Ethernet) ❏ (B)-2: Wireless LAN (Wi-Fi) Printer Connection Types The following two methods are available for the printer's network connection.
  • Page 14 Administrator's Guide Introduction When using USB, the printer without the network function can be also shared. Connection method: Connect the printer to the network via LAN switch or access point. You can also connect the printer to the server directly by USB cable. Printer driver: Install the printer driver on the Windows server depending on the OS of the client computers.

  • Page 15: Printer Settings And Management

    Administrator's Guide Printer Settings and Management Printer Settings and Management Flow of the Printer Settings and Management Network Connection for the Printer Print function Setting Server and Shared folder Setting Security Settings Operation and Management Settings Network Connection for the Printer Set the IP address to the printer and connect it to the network.

  • Page 16: Print Function Setting

    Administrator's Guide Printer Settings and Management ❏ IP address setting ❏ Connecting to the network (LAN cable connection / Wi-Fi settings) Related Information “Network Connection” on page 18 & Print Function Setting Make setting to enable print function. ❏ Print settings for Server / Client Connection ❏...
  • Page 17 Administrator's Guide Printer Settings and Management ❏ Responding to the event occurrence ❏ Backing up the device settings Related Information “Operation and Management Settings” on page 48 &...

  • Page 18: Network Connection

    Administrator's Guide Network Connection Network Connection This chapter explains the procedure to connect the printer to the network. Before Making Network Connection To connect to the network, check the connection method and setting information for connection in advance. Gathering Information on the Connection Setting Prepare the necessary setting information to connect.

  • Page 19: Ip Address Assignment

    Administrator's Guide Network Connection IP Address Assignment These are the following types of IP address assignment. Static IP address: Assign the predetermined IP address to the printer (host) manually. The information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set manually.

  • Page 20: Connecting To The Network From The Control Panel

    Administrator's Guide Network Connection Connecting to the Network from the Control Panel Connect the printer to the network by using the printer's control panel. For the printer's control panel, see the User's Guide for more details. Assigning the IP Address Set up the basic items such as Host Address, Subnet Mask, Default Gateway.

  • Page 21: Connecting To Lan

    Administrator's Guide Network Connection Setting the Proxy Server Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ You want to update the printer firmware via the Internet from the printer’s control panel or Web Config. 1.
  • Page 22 Administrator's Guide Network Connection Related Information “Changing from Ethernet Connection to Wi-Fi Connection” on page 73 & Connecting to the Wireless LAN (Wi-Fi) You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.

  • Page 23: Function Settings

    Administrator's Guide Function Settings Function Settings This chapter explains the first settings to make in order to use each function of the device. Software for Setting In this topic, the procedure for making settings from the administrator’s computer using Web Config is explained. Web Config (Web Page for Device) About Web Config Web Config is a built-in web page of the printer for configuring the printer's settings.

  • Page 24: Using The Print Functions

    For the server / client connection, explain how to set the port manually. ❏ Peer to peer connection : Set the port on each computer For peer to peer connection, explain how to set the port automatically using the installer available from the software disc or Epson's website.

  • Page 25: Print Settings For Server / Client Connection

    Administrator's Guide Function Settings Print Settings for Server / Client Connection Enable to print from the printer that is connected as the server / client connection. For the server / client connection, set up the print server first, and then share the printer on the network. When using the USB cable to connect to the server, also set the print server first, and then share the printer on the network.
  • Page 26 Administrator's Guide Function Settings Click Continue when the User Account Control screen is displayed. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP. You can confirm the printer name from the network status screen on the printer's control panel or network status sheet.
  • Page 27 Administrator's Guide Function Settings 2. Open the printer properties screen. Right-click the printer icon, and then click Printer properties. 3. Click the Ports tab, select Standard TCP/IP Port, and then click Configure Port. 4. Check the port configuration. ❏ For RAW Check that Raw is selected in Protocol, and then click OK.

  • Page 28: Print Settings For Peer To Peer Connection

    Setting the Printer Driver For small organizations, we recommend installing the printer driver on each client computer. Use the installer on Epson website or on the software disc. Note: When the printer is used from many client computers, by using EpsonNet SetupManager and delivering the driver as a package, install operation time can be reduced dramatically.

  • Page 29: Setting The Server Or The Shared Folder

    Administrator's Guide Function Settings 2. Select the connection method for the printer, and then click Next. Note: If Install Software is displayed, select Set up Printer connection again (for new network router or changing USB to network, etc.) and then click Next. 3.
  • Page 30 Administrator's Guide Function Settings Note: When you use the mail server on the Internet, confirm the setting information from the provider or website. 1. Access Web Config and select the Network tab > Email Server > Basic. 2. Enter a value for each item. 3.
  • Page 31 Administrator's Guide Function Settings Items Settings and Explanation Secure Connection Select the encryption method of the communication to the mail server. None If you select POP before SMTP in Authentication Method, the connection is not encrypted. SSL/TLS This is available when Authentication Method is set to Off or SMTP AUTH.
  • Page 32 Administrator's Guide Function Settings Messages Cause SMTP server communication error. This message appears when Check the following. - Network ❏ The printer is not connected to a network Settings ❏ SMTP server is down ❏ Network connection is disconnected while communicating ❏...

  • Page 33: Shared Folder Settings

    Administrator's Guide Function Settings Messages Cause SMTP server authentication failed. This message appears when an authentication method mismatch occurs between Change Authentication Method to a server and a client. The server supports SMTP AUTH. SMTP-AUTH. SMTP server authentication failed. This message appears when an authentication method mismatch occurs between Change Authentication Method to a server and a client.
  • Page 34 Administrator's Guide Function Settings 2. Enter each item for Print from Folder. ❏ Print from Folder Select Enable. ❏ Folder Name Enter the network path for the shared folder within 255 characters. ❏ User Name Enter the user name that you use to log into the computer. ❏...

  • Page 35: Making System Settings

    Administrator's Guide Function Settings Items Explanation Workgroup Name Enter the work group name of MS Network. Enter between 0 and 15 characters in ASCII. Making System Settings Setting the Control Panel Setup for the printer's control panel. You can set up as follows. 1.

  • Page 36: Synchronizing The Date And Time With Time Server

    Administrator's Guide Function Settings 2. Enter the time for the Sleep Timer to switch to power saving mode when inactivity occurs. Note: You can also set up from the printer’s control panel. Menu > General Settings > Basic Settings > Sleep Timer 3.

  • Page 37: Airprint Setup

    Administrator's Guide Function Settings ❏ Upload and Print ❏ Print from Folder 1. Access Web Config and select the functions for which you want to set the default value for the Print tab > User Default Settings. 2. Set each item. 3.

  • Page 38: Product Security Settings

    Product Security Settings Product Security Settings This chapter explains the security settings of the device. Introduction of Product Security Features This section introduces the security function of the Epson Devices. Feature name Feature type What to set What to prevent...

  • Page 39: Configuring The Administrator Password

    When you set the administrator password, you can prevent the users from changing system management settings. You can change the administrator password using either Web Config, the printer's control panel, or software (Epson Device Admin). When using the software, see the documentation for each software. Important: The initial value of the administrator user name is blank (nothing is entered), and the initial value of the administrator password is the product serial number.

  • Page 40: Controlling The Panel Operation

    Administrator's Guide Product Security Settings 4. Select OK. Note: ❏ To set or change the locked menu items, click Log in, and then enter the administrator password. ❏ To restore the administrator password to the initial password, click Restore Default Settings on the Change Administrator Password screen.

  • Page 41: Lock Setting Items For General Settings Menu

    Administrator's Guide Product Security Settings Lock Setting Items for General Settings Menu This is a list of the Lock Setting items in Menu > General Settings on the control panel. Some functions can be set enabled or disabled individually. General Settings menu Panel Lock Basic Settings LCD Brightness...
  • Page 42 Administrator's Guide Product Security Settings General Settings menu Panel Lock Paper Source Settings Custom Paper Setting Auto Cleaning ✓ Printing Language ✓ Universal Print Settings HP-GL/2 Unique Settings PS Menu ✓ Memory Device Interface Reduce Edge Blurriness Thick Paper ✓ Bidirectional Print Nozzle Check Pattern during Print Use Production Stacker...

  • Page 43: Other Lock Setting Items

    Administrator's Guide Product Security Settings : Even though items on the upper level can be locked by administrator lock, you can still access them from Home > > Description > When you cannot connect to the network. Related Information “Other Lock Setting Items” on page 43 &...

  • Page 44: Restricting Available Features

    2. Click Add for the number you want to register. Important: When using the printer with the authentication system of Epson or other companies, register the user name of the restriction setting in number 2 to number 10. Application software such as the authentication system uses number one, so that the user name is not displayed on the printer's control panel.
  • Page 45 Administrator's Guide Product Security Settings Related Information “Accessing Web Config” on page 24 & “Logging on to the Printer Using Web Config” on page 48 & Editing the User Account Edit the account registered to access control. 1. Access Web Config and select the Product Security tab > Access Control Settings > User Settings. 2.

  • Page 46: Disabling The External Interface

    Administrator's Guide Product Security Settings 2. Select Enables Access Control. 3. Set up the following items as necessary. ❏ Allow printing and scanning without authentication information from a computer Select this to print from drivers that cannot or do not have authentication information set. Set this when you want to control operations only from the printer's control panel and to allow printing from computers.
  • Page 47 Administrator's Guide Product Security Settings ❏ PC Connection via USB If the driver was installed on the computer Connect the printer to the computer using a USB cable, and then confirm that the printer does not print. If the driver was not installed on the computer Windows: Open the device manager and keep it, connect the printer to the computer using a USB cable, and then confirm that the device manager's display contents stays unchanged.

  • Page 48: Operation And Management Settings

    Administrator's Guide Operation and Management Settings Operation and Management Settings This chapter explains the items related to the daily operations and management of the device. Logging on to the Printer as an Administrator If the administrator password is set to the printer, you need to log on as an administrator to operate the locked menu items on Web Config.

  • Page 49: Confirm Information Of The Printer

    Administrator's Guide Operation and Management Settings Confirm Information of the Printer Checking the Information from the Control Panel You can check and print the following information from the control panel. ❏ Supply Menu > Supply Status You can check the information for the ink and maintenance box. ❏...

  • Page 50: Occur

    Administrator's Guide Operation and Management Settings Receiving Email Notifications When Events Occur About Email Notifications This is the notification function that, when events such as printing stop and printer error occur, send the email to the specified address. You can register up to five destinations and set the notification settings for each destination. To use this function, you need to set up the mail server before setting up notifications.

  • Page 51: Updating Firmware

    Administrator's Guide Operation and Management Settings Items for Email Notification Items Settings and Explanation Ink cartridge(s) to be replaced Notice when the ink is expended. Ink low Notice when the ink is nearing expended. Maintenance box: end of service life Notice when the maintenance box is full.

  • Page 52: Updating Firmware Using Web Config

    You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.

  • Page 53: Backing Up The Settings

    Administrator's Guide Operation and Management Settings Backing Up the Settings You can export the setting value set from Web Config to the file. You can use it for backing up the setting values, replacing the printer, etc. The exported file cannot be edited because it is exported as a binary file. Export the settings Export the setting for the printer.
  • Page 54 Administrator's Guide Operation and Management Settings 4. Select the settings that you want to import, and then click Next. 5. Click OK. The settings are applied to the printer. Related Information “Accessing Web Config” on page 24 & “Logging on to the Printer Using Web Config” on page 48 &...

  • Page 55: Solving Problems

    Administrator's Guide Solving Problems Solving Problems Hints to Solving Problems ❏ Checking the error message When trouble has occurred, first check whether there are any messages on the printer's control panel or driver screen. If you have the notification email set when the events occur, you can promptly learn the status. ❏...

  • Page 56: Printing A Network Connection Report

    2. Visit your local Epson website for further instructions. Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router.
  • Page 57 Administrator's Guide Solving Problems Related Information “Messages and Solutions on the Network Connection Report” on page 57 & Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
  • Page 58 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 59 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup E-10 Solutions: Check the following.
  • Page 60 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 61: Checking The Communication Status

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 62 Administrator's Guide Solving Problems 4. Select Print Status Sheet. 5. Check the message, and then print the network status sheet. 6. Close the screen. The screen automatically closes after a specific length of time. Checking the Network of the Computer - Windows By using the command prompt, check the connection status of the computer and the connection path to the printer.

  • Page 63: Performing The Connection Test

    Administrator's Guide Solving Problems ❏ pathping command You can confirm the list of routers passing through the destination host and the routing of communication. ❏ Format : pathping xxx.xxx.xxx.xxx ❏ Examples : pathping 192.0.2.222 Performing the Connection Test From the printer or the computer connected to the same segment as the printer, check whether the connection with the server and folder is correct.
  • Page 64 Administrator's Guide Solving Problems 1. Access Web Config and select the Network tab > Wi-Fi, and then select Disable Wi-Fi. 2. Check the message, and then select OK. Disconnecting Wi-Fi Direct (Simple AP) from Web Config Disconnect Wi-Fi Direct (simple AP) from Web Config. 1.

  • Page 65: Trouble Case

    Administrator's Guide Solving Problems 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Tap Start Setup. 4. Tap Change Settings. 5. Select Disable Wi-Fi Direct. 6. Tap the Disable the settings. 7. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.

  • Page 66: Issues When Sharing Printers

    Administrator's Guide Solving Problems CA-signed Certificate is expired. If there is a problem with the expiration date of the certificate, "The certificate has expired" is displayed when connecting to Web Config with SSL/TLS communication (https). If the message appears before its expiration date, make sure that the printer's date is configured correctly.

  • Page 67: Printer Settings On The Print Server Are Not Reflected On The Client Computer

    Administrator's Guide Solving Problems 4. Select Allow monitoring of shared printers. Printer Settings on the Print Server are not Reflected on the Client Computer Follow the steps below to reinstall the driver on the client computer. 1. On the print server computer, select Control Panel > Devices and Printers. 2.

  • Page 68: Appendix

    The following describes the software that configures and manages devices. Epson Device Admin Epson Device Admin is a multifunctional application software that manages the device on the network. The following functions are available. ❏ Monitor or manage up to 2,000 printers or scanners over the segment ❏...

  • Page 69: Epsonnet Print (Windows Only)

    If the firewall alert appears, allow access for EpsonNet Config. Running EpsonNet Config - Mac OS Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. EpsonNet Print (Windows Only) EpsonNet Print is a software to print on the TCP/IP network. This is installed from the installer together with the printer driver.

  • Page 70: Making Wi-Fi Settings From The Control Panel (Wps)

    Administrator's Guide Appendix Making Wi-Fi Settings from the Control Panel (WPS) You can connect to Wi-Fi from the printer's control panel using the WPS function. Related Information “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 70 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 71 &...

  • Page 71: Making Wi-Fi Settings By Pin Code Setup (Wps)

    Administrator's Guide Appendix 7. Close the screen. The screen automatically closes after a specific length of time. Note: If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.

  • Page 72: Changing The Wi-Fi Direct (Simple Ap) Settings

    Administrator's Guide Appendix Changing the Wi-Fi Direct (Simple AP) Settings When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from > Wi-Fi Direct > Start Setup > Change Settings, and then the following menu items are displayed. Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.

  • Page 73: Changing From Ethernet Connection To Wi-Fi Connection

    5. Confirm the displayed message and click OK. 6. Disconnect the Ethernet cable from the printer. Note: You can also change the connection method by using Epson Device Admin. For details, see the manual or help for Epson Device Admin. Related Information “Accessing Web Config”...

  • Page 74: Changing From Wi-Fi Connection To Ethernet Connection

    3. Check the message, and then select OK. 4. Connect the printer and hub (LAN switch) by Ethernet cable. Note: You can also change the connection method by using Epson Device Admin. For details, see the guide or help for Epson Device Admin. Related Information “Accessing Web Config”...
  • Page 75 Administrator's Guide Appendix Sender (Client) Destination Protocol Port Number (Server) Printer Email sending (When email SMTP server SMTP (TCP) notification is used from the printer) SMTP SSL/TLS (TCP) SMTP STARTTLS (TCP) POP before SMTP connection (When POP server POP3 (TCP) email notification is used from the printer) Control WSD...

  • Page 76: Advanced Security Settings For Enterprise

    Advanced Security Settings for Enterprise In this chapter, we describe advanced security features.

  • Page 77: Security Settings And Prevention Of Danger

    For printers that do not have access protection from the outside, it will be possible to read the print job logs that are stored in the printer from the Internet. In order to avoid this risk, Epson printers have a variety of security technologies. Set the printer as necessary according to the environmental conditions that have been built with the customer's environment information.

  • Page 78: Security Feature Settings

    Administrator's Guide Advanced Security Settings for Enterprise “SSL/TLS Communication with the Printer” on page 79 & “Controlling Using Protocols” on page 85 & “Encrypted Communication Using IPsec/IP Filtering” on page 89 & “Connecting the Printer to an IEEE802.1X Network” on page 100 &...

  • Page 79: Restoring The Password Encryption Key

    Administrator's Guide Advanced Security Settings for Enterprise 6. Tap Start Backup. Writing to the USB memory starts. If an encryption key has already been stored in the USB memory, it is overwritten. 7. When a backup completion message is displayed, tap Close. 8.

  • Page 80: Obtaining And Importing A Ca-Signed Certificate

    Administrator's Guide Advanced Security Settings for Enterprise ❏ CA Certificate This is a certificate that is in chain of the CA-signed Certificate, also called the intermediate CA certificate. It is used by the web browser to validate the path of the printer's certificate when accessing the server of the other party or Web Config.
  • Page 81 Administrator's Guide Advanced Security Settings for Enterprise 4. Click OK. A completion message is displayed. 5. Select the Network Security tab. Next, select SSL/TLS > Certificate, or IPsec/IP Filtering > Client Certificate or IEEE802.1X > Client Certificate. 6. Click one of the download buttons of CSR according to a specified format by each certificate authority to download a CSR to a computer.
  • Page 82 Administrator's Guide Advanced Security Settings for Enterprise Important: ❏ Make sure that the printer’s date and time is set correctly. Certificate may be invalid. ❏ If you obtain a certificate using a CSR created from Web Config, you can import a certificate one time. 1.

  • Page 83: Deleting A Ca-Signed Certificate

    Administrator's Guide Advanced Security Settings for Enterprise CA-signed Certificate Importing Setting Items Items Settings and Explanation Server Certificate or Client Certificate Select a certificate’s format. For SSL/TLS connection, the Server Certificate is displayed. For IPsec/IP Filtering or IEEE802.1x, the Client Certificate is displayed. Private Key If you obtain a certificate of the PEM/DER format by using a CSR created from a computer, specify a private key file that is match a certificate.
  • Page 84 Administrator's Guide Advanced Security Settings for Enterprise “CSR Setting Items” on page 81 & “Importing a CA-signed Certificate” on page 81 & Importing a CA Certificate Import the CA Certificate to the printer. 1. Access Web Config and then select the Network Security tab > CA Certificate. 2.

  • Page 85: Controlling Using Protocols

    Administrator's Guide Advanced Security Settings for Enterprise Common name : EPSONA1B2C3,EPSONA1B2C3.local,192.0.2.123 4. Specify a validity period for the certificate. 5. Click Next. A confirmation message is displayed. 6. Click OK. The printer is updated. Note: You can check the certificate information from Network Security tab > SSL/TLS > Certificate > Self-signed Certificate and click Confirm.

  • Page 86: Protocol Setting Items

    Administrator's Guide Advanced Security Settings for Enterprise Protocol Description SLP Settings You can enable or disable the SLP function. SLP is used for push scanning and network searching in EpsonNet Config. WSD Settings You can enable or disable the WSD function. When this is enabled, you can add WSD devices, and print from the WSD port.
  • Page 87 Administrator's Guide Advanced Security Settings for Enterprise SLP Settings Items Setting value and Description Enable SLP Select this to enable the SLP function. This is used such as network searching in EpsonNet Config. WSD Settings Items Setting value and Description Enable WSD Select this to enable adding devices using WSD, and print and scan from the WSD port.
  • Page 88 Administrator's Guide Advanced Security Settings for Enterprise RAW(Custom Port) Settings Items Setting value and Description Allow RAW(Custom Port) Printing Select to allow printing from the RAW port (custom port). Port Number Enter the port number for RAW printing between 1024 and 65535 (except for 9100, 1865, 2968).

  • Page 89: Encrypted Communication Using Ipsec/Ip Filtering

    Administrator's Guide Advanced Security Settings for Enterprise Items Setting value and Description Community Name (Read/Write) Enter 0 to 32 ASCII (0x20 to 0x7E) characters. SNMPv3 Settings Items Setting value and Description Enable SNMPv3 SNMPv3 is enabled when the box is checked. User Name Enter between 1 and 32 characters using 1 byte characters.
  • Page 90 Administrator's Guide Advanced Security Settings for Enterprise 2. Enter a value for each item. 3. Click Next. A confirmation message is displayed. 4. Click OK. The printer is updated. Related Information “Accessing Web Config” on page 24 & “Logging on to the Printer Using Web Config” on page 48 &...
  • Page 91 Administrator's Guide Advanced Security Settings for Enterprise ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the printer is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
  • Page 92 Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.

  • Page 93: Configuring Group Policy

    Administrator's Guide Advanced Security Settings for Enterprise ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
  • Page 94 Administrator's Guide Advanced Security Settings for Enterprise Group Policy Setting Items Items Settings and Explanation Enable this Group Policy You can enable or disable a group policy. Access Control Configure a control method for traffic of IP packets. Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through.
  • Page 95 Administrator's Guide Advanced Security Settings for Enterprise ❏ Local Port If you select Port Number for Method of Choosing Port and if you select TCP or UDP for Transport Protocol, enter port numbers to control receiving packets, separating them with commas. You can enter 10 port numbers at the maximum.
  • Page 96 Administrator's Guide Advanced Security Settings for Enterprise ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
  • Page 97 Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation Transport Mode If you only use the printer on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the printer on the Internet-capable network such as IPsec-VPN, select this option.
  • Page 98 – All services ENPC 3289 Any port Searching for a printer from applications such as Epson Device Admin, and the printer driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin, and the printer driver...

  • Page 99: Configuration Examples Of Ipsec/Ip Filtering

    Administrator's Guide Advanced Security Settings for Enterprise Service Name Protocol type Local port Remote port Features controlled number number HTTP (Remote) Any port HTTP(S) client (firmware updating and root certificate updating) HTTPS (Remote) Any port Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only.

  • Page 100: Configuring A Certificate For Ipsec/Ip Filtering

    Administrator's Guide Advanced Security Settings for Enterprise Note: Regardless of policy configuration, the client will be able to access and configure the printer. Configuring a Certificate for IPsec/IP Filtering Configure the Client Certificate for IPsec/IP Filtering. When you set it, you can use the certificate as an authentication method for IPsec/IP Filtering.
  • Page 101 Administrator's Guide Advanced Security Settings for Enterprise “Cannot Access the Printer or Scanner after Configuring IEEE802.1X” on page 105 & IEEE802.1X Network Setting Items Items Settings and Explanation IEEE802.1X (Wired LAN) You can enable or disable settings of the page (IEEE802.1X > Basic) for IEEE802.1X (Wired LAN).

  • Page 102: Configuring A Certificate For Ieee802.1X

    Administrator's Guide Advanced Security Settings for Enterprise Configuring a Certificate for IEEE802.1X Configure the Client Certificate for IEEE802.1X. When you set it, you can use EAP-TLS and PEAP-TLS as an authentication method of IEEE802.1x. If you want to configure the certification authority certificate, go to CA Certificate.

  • Page 103: Solving Problems For Advanced Security

    Administrator's Guide Advanced Security Settings for Enterprise Status ID IEEE802.1X Status EAP Failure Authentication has failed since there are the following errors in the printer settings. ❏ If EAP Type is EAP-TLS or PEAP-TLS, client certificate is incorrect or has certain problems.
  • Page 104 Administrator's Guide Advanced Security Settings for Enterprise Related Information “Accessing Web Config” on page 24 & “Logging on to the Printer Using Web Config” on page 48 & Cannot Communicate with IPsec Communication Specify the algorithm that the printer or the computer does not support. The printer supports the following algorithms.
  • Page 105 Administrator's Guide Advanced Security Settings for Enterprise If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP address registered for the printer's Web Config (Network Security tab > IPsec/IP Filtering > Basic > Group Policy >...

  • Page 106: Problems On Using A Digital Certificate

    Administrator's Guide Advanced Security Settings for Enterprise Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate CA-signed Certificate and the information on the CSR do not match. If the CA-signed Certificate and CSR do not have the same information, the CSR cannot be imported. Check the following: ❏...
  • Page 107 Administrator's Guide Advanced Security Settings for Enterprise Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province. Enter characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E). A comma or space is included in the Common Name. If a comma is entered, the Common Name is divided at that point.
  • Page 108 Administrator's Guide Advanced Security Settings for Enterprise Messages Cause/What to do Invalid file. Cause: You are not importing a certificate file in X509 format. What to do: Make sure that you are selecting the correct certificate sent by a trusted certificate authority.
  • Page 109 Administrator's Guide Advanced Security Settings for Enterprise Messages Cause/What to do Setup failed. Cause: Cannot finish the configuration because the communication between the printer and computer failed or the file cannot be read by some errors. What to do: After checking the specified file and communication, import the file again. Related Information “About Digital Certification”...

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