Omron SYSMAC CS1W-ETN21 Operation Manual page 249

Troubleshooting Procedures
Mail Not being Sent
S T A R T
Is the HOST indicator
lit?
N
Is the HOST indicator
flashing?
N
Is the user mail
transmission status
"7"?
N
Is the user mail
transmission status
"0"?
N
Is the user mail
transmission status
"6"?
N
Does destination
mail address exist?
Y
Is required
information missing from
the mail?
N
Did required
mail content fail
to be obtained?
N
E N
224
Y
Is the SMTP,
Y
POP3, or
DNS error status
bit ON?
N
Is the ERH indicator
Y
Y
Y
D
The mail transmission function cannot be used because no IP
address or host name is set for the SMTP server.
Using the CX-Programmer, make the SMTP settings in the
System Setup. If the host name is used for the server settings,
then the DNS tab settings must be made too.
Y
There is a mistake in the Unit Setup. Correct the mistake.
• The SMTP server address is wrong (set to 255.255.255.255
Y
or 127.*.*.*).
flashing?
• The SMTP server host name is wrong.
• The local mail address is wrong.
N
• The destination mail address is wrong.
Referring to the error log, correct the communications path.
• The SMTP server address is wrong.
•
The IP router table is wrong.
•
There is a communications error or a mistake in the
communications path settings.
•
If POP before SMTP is required for the SMTP server
connection, SMTP (POP before SMTP) and POP must be
set in the Unit Setup.
There is a mistake in the Unit Setup. Correct the mistake.
•
The SMTP server address is wrong (set to 0.0.0.0).
•
The mail transmission settings in the Unit Setup are wrong
(not set).
There is a mistake in the send conditions in the Unit Setup's
mail transmission settings. Correct the mistake.
•
The Mail Send Switch never turns ON after a start (power
ON) or restart.
•
The interval timer is not set, or is set to an interval longer
than intended.
•
The send conditions are not set.
Correct the communications path.
•
The SMTP server address is wrong.
•
The IP router table is wrong.
•
There is a communications error or a mistake in the
communications path settings.
The mail address set in the Unit Setup is wrong. Correct the
N
mistake.
Note: Set the destination mail address correctly. If it is incorrect,
mail will stay at the SMTP server.
Correct the information in the mail transmission settings in
Y
the Unit Setup.
•
Make the settings for the required user data, error log
data, status data, and file attachments.
Clear the following errors.
Y
•
If a user-created mail address is wrong, then correct it.
•
There may be too much of a load (traffic) at the Ethernet
Unit. Adjust the applications.
Section 8-4