Troubleshooting - Viking VGIC5301 Use & Care Manual

Professional freestanding open burner ranges
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Troubleshooting

Problem
Range will not function.
Broil does not work.
Oven light will not work.
Igniters will not work.
Igniters sparking but no flame
ignition.
Igniters sparking
continuously after flame ignition.
Burner ignites but flame is large,
distorted, or yellow.
Strong odor and/or smoke
is noticed first few times
oven is used.
Oven indicator light on;
oven will not heat
Possible Cause and/or Remedy
Range is not connected to electrical power:
Have electrician check power circuit breaker, wiring, and fuses.
Temperature control knob is rotated too far past broil position.
Light bulb is burned out.
Range is not connected to power.
Circuit is tripped.
Fuse is blown.
Range is not connected to power.
Gas supply valve is in "OFF" position.
Gas supply is interrupted.
Power supply is not grounded.
Power supply polarity is reversed.
Igniters are wet or dirty.
Burner ports are clogged.
Unit is being operated on wrong type of gas.
Air shutters not properly adjusted.
This is normal burn off of insulation and protective oils in oven.
This will go away after using oven a few times.
Oven is operating properly. Unit will resume heating function
once it has cooled.
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