Troubleshooting - Viking VGR5366B Use & Care Manual

Troubleshooting

Problem
Range will not function.
Broil does not work.
Door will not open.
Oven light will not work.
Igniters will not work.
Igniters sparking but no flame
ignition.
Igniters sparking
continuously after flame ignition.
Burner ignites but flame is large,
distorted, or yellow.
Strong odor and/or smoke is noticed
first few times oven is used.
Oven indicator light on;
oven will not heat
Possible Cause and/or Remedy
Range is not connected to electrical power:
Have electrician check power circuit breaker, wiring, and fuses.
Temperature control knob is rotated too far past broil position.
Oven is still in self-clean mode. If oven is
hot, door latch will release when safe temperature is reached.
Light bulb is burned out.
Range is not connected to power.
Circuit is tripped.
Fuse is blown.
Range is not connected to power.
Gas supply valve is in "OFF" position.
Gas supply is interrupted.
Power supply is not grounded.
Power supply polarity is reversed.
Igniters are wet or dirty.
Burner ports are clogged.
Unit is being operated on wrong type of gas.
Air shutters not properly adjusted.
This is normal burn off of insulation and protective oils in oven. This will go away
after using oven a few times.
Oven is operating properly. Unit will resume heating function once it has cooled.
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