Self-Diagnosis Function - Sony Handycam CCD-TR820E Operating Instructions Manual

Trouble check

Self-diagnosis function

If the self-diagnosis function is activated to
prevent the camcorder from operating
abnormally, the five digit service number
(combination of an alphabet and figures) flashes
in the viewfinder or display window. In this case,
check the following table.
First three digits
C21
C22
C23
C31
C32
E61
E62
If a difficulty persists after checking the problem a few times, contact your local authorized Sony
service facility.
92
Cause and/or Corrective Action
• Moisture condensation has occurred.
m Remove the cassette and leave the camcorder for at least 1
hour. (p. 81)
• The video heads are dirty.
m Clean the heads using the Sony V8-25 CLH cleaning cassette
(not supplied). (p. 82)
• The camcorder does not operate when using a battery that is not
an InfoLITHIUM battery.
m Use an InfoLITHIUM battery. (p. 8)
• To prevent the camcorder from operating abnormally, the self-
diagnosis function has come on.
m Remove the cassette and insert it again, and then operate the
camcorder. (p. 12)
• To prevent the camcorder from operating abnormally, the self-
diagnosis function has come on.
m Disconnect the mains lead of the AC power adaptor or remove
the battery pack. After reconnecting or reattaching the power
source, operate the camcorder.
• To prevent the camcorder from operating abnormally, the self-
diagnosis function has come on.
m When you contact your local authorized Sony service facility,
inform the service number with five digits. (example: E:61:10)
C:21:00