Completely Blank Pages Are Output; Printouts Are Extremely Curled - Epson WorkForce AL-M300 Series User Manual

Completely blank pages are output

Cause
The printer may have loaded more than one sheet at a
time.
The problem may be with your application or interface
cable.
The paper size setting may be incorrect.
The MP Tray Size setting may be incorrect.
The toner cartridge may be near the end of its service
life.
There may be a problem with the photoconductor unit.

Printouts are extremely curled

Cause
Your paper may be moist or damp.
The printouts are curled because of heat and pressure of
the fuser unit.
The paper type setting may not be appropriate for the
loaded paper.
The fixing temperature may not be appropriate.
AL-M300/AL-M400 Series
What to do
Remove the paper stack and fan it. Tap it on a flat surface to even
the edges, then reload the paper.
Print out a configuration status sheet. See "Printing a
Configuration Status Sheet" on page 152. If a blank page is
ejected, the problem may be with the printer. Turn off the printer
and contact your dealer.
Make sure the correct paper size is set in the Tray Menu on the
control panel.
When loading paper for which the size is not specified with Auto
setting, specify the correct paper size on the MP Tray Size
setting in the Tray Menu on the control panel.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the toner cartridge is near the end of its service life,
replace the toner cartridge. See "Replacing Consumable
Products/Maintenance Parts" on page 125.
For Windows users, you can also check the remaining service life
of the toner cartridge by looking at the Basic Settings tab in the
printer driver.
Replace the photoconductor unit. See "Replacing Consumable
Products/Maintenance Parts" on page 125.
What to do
Do not store your paper in a humid or damp environment.
Turn the paper over or load a different type of paper
Set the appropriate paper type in the printer driver.
Set the value for the used paper type in the Printer Adjust
Menu to 0. See "Printer Adjust Menu" on page 90 for detail.
Try to lower the temperature by the Temp settings in the Printer
Adjust Menu. However, do this at your risk, as lowering the
temperature too far may prevent normal fixing. See"Printer
Adjust Menu" on page 90 for details.
User's Guide
Troubleshooting 160